Digital Operations Manager Jobs in Commerce, MI (NOW HIRING)

General information
Location:
Novi - Michigan, USA - Cabot Drive
Additional Location:
Stamford - Connecticut, USA
Job Family:
Legal & Compliance
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
P3
Job ID:
R-53116-2026
Description & Requirements
Role Overview
The Senior Specialist, Legal Operations, supports strategic Legal & Compliance initiatives with a primary focus on technology management, operational excellence, and cross-functional program execution. The role plays a critical part in accelerating the use of AI, establishing scalable operating models, driving standardization, and enabling data-driven decision-making across the Legal & Compliance function.
Key Responsibilities
Legal & Compliance Strategic Initiatives

• Support and execute strategic Legal & Compliance initiatives aligned with departmental goals and the Legal & Compliance strategic plan.
• Manage strategic projects end-to-end, including planning, execution, stakeholder communication, and delivery.
• Collaborate across Legal & Compliance, DigITal, Procurement, Finance, and business stakeholders to ensure alignment and adoption.
• Set priorities and adjust project plans and resourcing within the Legal Operations area to address operational needs, capacity constraints, and shifting business priorities.

Technology Management & AI Enablement

• Select, implement and maintain global Legal & Compliance technologies aligned with business objectives.
• Own and drive the Legal & Compliance technology roadmap in partnership with the DigITal function and subject matter experts.
• Lead or manage Legal & Compliance technology initiatives, including implementation, optimization, governance, and user adoption, in partnership with DigITal, IT, Security, Privacy, and other stakeholders.
• Conduct quarterly technology governance reviews to ensure alignment with enterprise standards.
• Support AI-enabled Legal & Compliance initiatives such as automation, document intelligence, analytics, and knowledge solutions, including pilots, phased rollouts, and adoption enablement.
• Help operationalize technology and AI usage standards through playbooks, governance frameworks, training materials, and adoption guidance, with a focus on business value, scalability, and measurable outcomes.

Reporting & Metrics

• Analyze operational and performance data to identify trends, risks, and improvement opportunities.
• Support quarterly operations reviews, year-in-review reporting, and executive-level materials.
• Monitor performance trends and provide actionable recommendations to improve efficiency and value delivery.
• Ensure timely, accurate reporting and accountability for results across the team's areas of responsibility.

Process Optimization & Change Management

• Drive process optimization and efficiency initiatives across Legal Operations.
• Support change management related to technology adoption, new workflows, and strategic initiatives.
• Promote scalable, consistent, and data-driven operational practices.
• Identify and resolve technical and operational issues, assessing downstream impact across the Legal & Compliance function.

Core Strengths & Competencies

• Legal operations program leadership.
• Cross-functional project and stakeholder management.
• Technology governance and adoption.
• Process design and continuous improvement.
• Data analysis, KPIs, dashboards, and executive reporting.
• Change management and organizational influence.
• People leadership, coaching, and performance management.

What You Need to Be Successful

• Bachelor's degree in Business Administration, Legal Studies, or a related field (or equivalent experience).
• 5-7 years of experience in legal operations or related legal leadership roles.
• Proven experience building and leading cross-functional projects, programs, or Centers of Excellence.
• Strong knowledge of legal processes, litigation, case management, e-discovery, and legal technology platforms.
• Exceptional leadership, collaboration, and stakeholder management skills.
• Strong analytical and project management capabilities with a demonstrated track record of driving process improvement.

Bonus Points if You Have

• Project management expertise or certifications.
• Experience working with e-discovery, litigation hold, and matter management systems.
• Hands-on experience designing and implementing new processes, playbooks, or procedures.

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Pay Transparency
$ 78,750 - $ 115,500
Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.
Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.
Benefits
HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you're ready to innovate and do work that makes a lasting impact, join our talent community today!
Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', '@careers.harman.com' or '@harmanglobal.avature.net' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.
You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at harmancareers@harman.com. Requests will be considered on a case-by-case basis in accordance with applicable law.