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Digital Operations Manager Jobs in Bellevue, WA (NOW HIRING)

Transdev

Operations Manager

Seattle, WA · On-site

$104K - $116K/yr

The Operations Manager acts as the Transdev operations liaison working with the client's and ... Knowledge of service area and ability to read a map/digital map directions * Ability to use a ...

Bezos Academy

Design Operations Manager

Seattle, WA · On-site

$113K - $185K/yr

Five or more years of experience, including at least two in design operations for a digital product ... Proven ability to manage complex, cross-functional workstreams, and drive prioritization and ...

Bezos Academy

Design Operations Manager

Seattle, WA · On-site

$113K - $185K/yr

Five or more years of experience, including at least two in design operations for a digital product ... Proven ability to manage complex, cross-functional workstreams, and drive prioritization and ...

Randstad Digital

Digital Product Manager

Redmond, WA · On-site

$38.66 - $48.66/hr

We are looking for a Digital Product Manager to drive the development and evolution of enterprise ... Demonstrated experience with enterprise backlog tools such as Jira, Azure DevOps, Confluence, or ...

Hasbro

Director, DTC Site Operations

Renton, WA · Hybrid

A track record of turning brand strategy into digital execution - PDPs, homepages, landing pages ... Sharp cross-functional and escalation-management skills, with the ability to align partners and ...

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Digital Operations Manager information

What does a digital operations manager do?

A Digital Operations Manager oversees the technology, processes, and strategies that drive a company's digital operations. They ensure smooth execution of digital initiatives, optimize workflows, and maintain system integrations. Their responsibilities often include managing website performance, data analytics, automation, and cross-functional collaboration. They work closely with marketing, IT, and product teams to enhance digital efficiency and customer experience. The role requires strong technical knowledge, problem-solving skills, and adaptability in a fast-changing digital landscape.

What are the key skills and qualifications needed to thrive as a digital operations manager?

To thrive as a Digital Operations Manager, you need strong project management abilities, analytical thinking, and a background in digital platforms or e-commerce, often supported by a relevant degree and experience. Familiarity with tools like Google Analytics, CRM systems, workflow automation platforms, and certifications such as PMP or Agile are highly valuable. Excellent communication, leadership, and problem-solving skills help you guide teams and coordinate across departments effectively. These capabilities ensure seamless execution of digital strategies, optimize operational efficiency, and support business growth in dynamic digital environments.

Can a digital operations manager be remote?

Digital operations managers can often work remotely, especially in organizations that rely on digital tools, cloud-based platforms, and communication technologies. Remote work arrangements depend on company policies, the nature of the responsibilities, and the need for collaboration or on-site presence. Many roles in digital operations are adaptable to remote or hybrid work environments, provided the necessary skills and tools are in place.

How do you become a digital operations manager?

To become a digital operations manager, candidates typically need a bachelor's degree in business, technology, or a related field, along with experience in digital marketing, project management, or operations. Developing skills in data analysis, process optimization, and familiarity with digital tools like CRM or CMS platforms is essential. Earning certifications such as PMP or Six Sigma can also enhance qualifications for this role.

Is a digital operations manager a high paying job?

Digital operations managers typically earn above-average salaries compared to many other roles, with compensation influenced by experience, industry, and location. They often require skills in project management, data analysis, and familiarity with digital tools, which can contribute to higher pay levels.

What are popular job titles related to Digital Operations Manager jobs in Bellevue, WA?

For Digital Operations Manager jobs in Bellevue, WA, the most frequently searched job titles are:

What job categories do people searching Digital Operations Manager jobs in Bellevue, WA look for?

The top searched job categories for Digital Operations Manager jobs in Bellevue, WA are:

What cities near Bellevue, WA are hiring for Digital Operations Manager jobs?

Cities near Bellevue, WA with the most Digital Operations Manager job openings:

Digital Operations Manager jobs near you
Infographic showing various Digital Operations Manager job openings in Bellevue, WA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Digital Operations Specialist

Lynnwood, WA • On-site

Zumiez
Retail • 5 - 10K employees

4.8

Company rating: 4.8 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

92nd of 104 rated fashion retailers

People enjoy working here

Recommended by students

Respectful managers

Learn more about Zumiezexternal

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Position Title: Digital Operations Specialist
Reports to: Group Manager Omni Ops
Status: Full time / non-exempt
Location: Zumiez Home Office - Lynnwood, WA
Dept Number: 6000
Dept Name: Digital
Hourly: $25-$33 DOE
Benefits: Medical, Dental, Vision, 401k, Product Discount.
Mission and Scope
The Digital Operations Specialist is responsible for analyzing and executing actionable, data-driven insight related to logistics and fulfillment operations as part of Zumiez's Omni-Channel and Digital strategies. The goal of this position is to improve customer experience, reduce operational costs, and drive incremental revenue.
Core Responsibilities
Digital Operations Management
  • Track progress and trend of fulfillment and B2C logistics
  • Identify potential opportunities for optimization of fulfillment KPIs and make recommendations to Omni Ops leadership
  • Take proactive steps to impact B2C shipping and fulfillment operations
  • Collaborate with Analysts, Operations and Technical teams to maintain documentation and communicate impact of changes
  • Notify stakeholders of key actions and impacts to KPIs

Technical Platform Management
  • Access and impact changes in Ecommerce operational systems, including but not limited to the following: Order Management System, Post-Purchase, Commerce Platform, Transportation Management System, and Carrier Portals.
  • Understand configurations and their impact on business and how to execute changes
  • Establish a firm cross-functional relationship with the Sr. Supply Chain Manger to facilitate B2C shipping changes

Data Analysis and Implementation
  • Work with Digital Business Analyst to ensure necessary daily, weekly & monthly insights are produced and distributed
  • Responsible for regular monitoring of the reporting produced by analysts to understand the health of the various systems and identify opportunities for incremental improvements. Utilize these insights to prioritize competing objectives and inform the best course of action.
  • Monitor the success of each KPI and identify opportunities to optimize through subsequent stages.

Key Responsibilities
  • Daily tracking of sales and shipping activities from the previous day.
  • Weekly reporting of high-level KPI's to provide visibility into operational efficiency for the business team.
  • Run bi-weekly reports that measure all aspects of international web business.
  • Conduct regular analysis of existing business rules and identify opportunities to increase inventory exposure.
  • Attend weekly carrier meetings to ensure B2C objectives and priorities are met by the account team.
  • Provide data that demonstrates results of multi-carrier pilots (time to customer, cost, operational impact).
  • Testing any site/system changes that will impact Omni-channel ecosystem and its data (TMS, OMS)
  • Analyze existing expedited shipping options and assess the feasibility of more aggressive and competitive services.
  • Partner with Ops IT to plan and execute changes to B2C shipping rules and fulfillment logic.

Qualifications
  • A. or B.S. in Business, Data or Social Science, Finance/Economics, or a related field.
  • 2-3 years of retail operations experience.
  • 1-2 years of project management experience.
  • Highly proficient in Excel, Outlook, and PowerPoint.
  • Proficient in a variety of team collaboration software including JIRA, Confluence and Slack or similar programs.
  • Data-minded individuals who support all decision making based on grounded analysis of both quantitative and qualitative data.
  • Proven track record of project execution, attention to detail, and relentless drive to have a positive impact on a business or team.
  • Strong interpersonal skills and intuitive relationship development.
  • Effective communication and presentation skills.
  • Experience in retail or logistics is strongly preferred.

BENEFITS
  • Health, Vision, and Dental insurance
    • Following an initial wait period
  • Basic life insurance and supplemental voluntary life insurance
  • Disability insurance
  • Paid Parental Leave
  • Paid Sick Leave
    • Following an initial wait period
  • Paid Vacation
    • Following an initial wait period
  • Employee Assistance Program
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)
  • Zumiez Merchandise Discount
  • 401(k) Plan after meeting requirements-
    • 21 years of age
    • 6 months of service
    • 1,000 hours of service
  • Employee Stock Purchase Program (ESPP) after meeting requirements-
    • 21 years of age
    • 6 months of service
    • Weekly average of 20 hours

Reports to Group Manager Omni Ops
Wage Range: $25.00 - $33.00
Position Title: Digital Operations Specialist
Reports to: Group Manager Omni Ops
Status: Full time / non-exempt
Location: Zumiez Home Office - Lynnwood, WA
Dept Number: 6000
Dept Name: Digital
Hourly: $25-$33 DOE
Benefits: Medical, Dental, Vision, 401k, Product Discount.
Mission and Scope
The Digital Operations Specialist is responsible for analyzing and executing actionable, data-driven insight related to logistics and fulfillment operations as part of Zumiez's Omni-Channel and Digital strategies. The goal of this position is to improve customer experience, reduce operational costs, and drive incremental revenue.
Core Responsibilities
Digital Operations Management
  • Track progress and trend of fulfillment and B2C logistics
  • Identify potential opportunities for optimization of fulfillment KPIs and make recommendations to Omni Ops leadership
  • Take proactive steps to impact B2C shipping and fulfillment operations
  • Collaborate with Analysts, Operations and Technical teams to maintain documentation and communicate impact of changes
  • Notify stakeholders of key actions and impacts to KPIs

Technical Platform Management
  • Access and impact changes in Ecommerce operational systems, including but not limited to the following: Order Management System, Post-Purchase, Commerce Platform, Transportation Management System, and Carrier Portals.
  • Understand configurations and their impact on business and how to execute changes
  • Establish a firm cross-functional relationship with the Sr. Supply Chain Manger to facilitate B2C shipping changes

Data Analysis and Implementation
  • Work with Digital Business Analyst to ensure necessary daily, weekly & monthly insights are produced and distributed
  • Responsible for regular monitoring of the reporting produced by analysts to understand the health of the various systems and identify opportunities for incremental improvements. Utilize these insights to prioritize competing objectives and inform the best course of action.
  • Monitor the success of each KPI and identify opportunities to optimize through subsequent stages.

Key Responsibilities
  • Daily tracking of sales and shipping activities from the previous day.
  • Weekly reporting of high-level KPI's to provide visibility into operational efficiency for the business team.
  • Run bi-weekly reports that measure all aspects of international web business.
  • Conduct regular analysis of existing business rules and identify opportunities to increase inventory exposure.
  • Attend weekly carrier meetings to ensure B2C objectives and priorities are met by the account team.
  • Provide data that demonstrates results of multi-carrier pilots (time to customer, cost, operational impact).
  • Testing any site/system changes that will impact Omni-channel ecosystem and its data (TMS, OMS)
  • Analyze existing expedited shipping options and assess the feasibility of more aggressive and competitive services.
  • Partner with Ops IT to plan and execute changes to B2C shipping rules and fulfillment logic.

Qualifications
  • A. or B.S. in Business, Data or Social Science, Finance/Economics, or a related field.
  • 2-3 years of retail operations experience.
  • 1-2 years of project management experience.
  • Highly proficient in Excel, Outlook, and PowerPoint.
  • Proficient in a variety of team collaboration software including JIRA, Confluence and Slack or similar programs.
  • Data-minded individuals who support all decision making based on grounded analysis of both quantitative and qualitative data.
  • Proven track record of project execution, attention to detail, and relentless drive to have a positive impact on a business or team.
  • Strong interpersonal skills and intuitive relationship development.
  • Effective communication and presentation skills.
  • Experience in retail or logistics is strongly preferred.

BENEFITS
  • Health, Vision, and Dental insurance
    • Following an initial wait period
  • Basic life insurance and supplemental voluntary life insurance
  • Disability insurance
  • Paid Parental Leave
  • Paid Sick Leave
    • Following an initial wait period
  • Paid Vacation
    • Following an initial wait period
  • Employee Assistance Program
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (FSA)
  • Zumiez Merchandise Discount
  • 401(k) Plan after meeting requirements-
    • 21 years of age
    • 6 months of service
    • 1,000 hours of service
  • Employee Stock Purchase Program (ESPP) after meeting requirements-
    • 21 years of age
    • 6 months of service
    • Weekly average of 20 hours

Reports to Group Manager Omni Ops
Wage Range: $25.00 - $33.00
Zumiez logo

About Zumiez

Sourced by ZipRecruiter

Zumiez, headquartered in Lynnwood, WA, US, operates within the retail industry, specifically focusing on skateboarding, snowboarding, and motocross equipment, apparel, and accessories. Founded in 1978 by Thomas Campion and Gary Haakenson, the company initially catered solely to the local surf and skate crowd but eventually expanded its reach both nationally and globally. Today, Zumiez has more than 600 stores worldwide. The company prides itself on providing localized merchandise that resonates with local youth culture, underscoring its commitment to fostering a sense of community and connectedness. The core mission of Zumiez is to offer consumers the best selection of products relevant to their lifestyles and interests in an exciting and fast-paced environment.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Lynnwood, WA, US

Year founded

1978

View All Zumiez Jobs

What Zumiez employees say

Pay

Benefits

Hours and flexibility

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