Digital Operations Associate Jobs in Alexandria, VA

ORGANIZATIONAL BACKGROUND 

Mothership Strategies is a top-ranking Democratic digital fundraising and advocacy firm.  We are experts in engaging grassroots supporters online through digital fundraising. Mothership has raised over $1 billion for some of the largest Democratic campaigns and progressive causes. We work collaboratively to create industry-leading tactics and engagement strategies for campaigns of all sizes. We are a motivated and passionate team that loves taking ownership of tasks, solving problems, and working towards results. When Democratic candidates and organizations need to unite millions of supporters to raise money online, they call us.

Digital Fundraising Managers are responsible for overseeing the day-to-day operations of their assigned fundraising teams. This includes but is not limited to leading the strategic execution of several fundraising channels for their programs, overseeing the technical development of Digital Strategist to aid in said execution, and are the primary decision-makers of resource management and workflow on their respective teams. Account Managers are the main point of contact for their clients and report to the Deputy Director of Fundraising. 

Reports to: Deputy Director of Fundraising  or designee 

Direct reports: Associate Digital Fundraising Managers, Strategists, Associates, Fellows 

• Establishes workflow and manages resources for the efficient and precise execution of client fundraising programs
• Directly manages and conducts administrative oversight of  Associate Digital Fundraising Managers, Strategists, Associates, Fellows 
• Actively develops team members by creating development plans for their staff and track said development 
• Holds weekly and bi-weekly 1-1s with ADFMs and Strategists or Associates respectively 
• Conducts performance reviews, updates Toolkits of the team
• Identifies skills gaps and performs/coordinates trainings 
• Assists in the hiring process of Digital Associates  and Fellows 
• Makes hiring decisions in conjunction with leadership for their teams when necessary
• Participates in client planning meetings
• Advises and assists with departmental processes and priorities
• Ensures that collaborative processes with other Mothership teams and departments are followed
• Leads the launch of new clients 
• Creates and implements onboarding/training plan for new team members

• Sets fundraising projections and volume expectations
• Formulates spending recommendations for client programs
• Manages client performance daily and suggests ways to scale performance
• Advises on client content calendar and leads the execution of rapid response 

• Oversees the day-to-day relationship with clients 
• Relays any feedback from clients or the leadership team to the team
• Communicates with clients about fundraising projections
• Problem solves around prohibitive content restrictions from clients 
• Leads new client onboarding process for team’s clients

Knowledge and Skills:

• Strong organizational, time-management, leadership and superb communication skills. Can effectively delegate tasks and see them through to completion in a fast-paced environment 
• Client management experience and the ability relay, formulate and execute strategic decisions with confidence
• Strong familiarity with digital fundraising and Democratic politics 
• Ability to juggle a wide range of responsibilities as assigned 

Experience:

• 1+ cycle of experience leading a digital fundraising team or equivalent fundraising role 

ADDITIONAL INFORMATION

Term: 

• Regular, Full Time

Work Environment/Physical Demands:

• Remote work environment. Typically, 40 hours a week although more is required during peak times.
• Ability to travel to Washington, D.C. as needed, and is comfortable working a-typical hours (on both nights and weekends) leading up to key deadlines.
• Sedentary work; Extended time spent in front of a computer screen, Prolonged periods of sitting at a desk and working on a computer
• Repetitive motion: typing

Equal Opportunity Policy

Mothership Strategies is an equal opportunity employer. As an organization that fights for progressive values nationwide, we’re committed to building a community based in diversity and inclusion at all levels. To that end, we strictly prohibit discrimination based on age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by federal, state, or local law. Applicants of all backgrounds who have an interest in progressive politics are able and encouraged to apply!

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