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Digital Messaging Specialist Jobs (NOW HIRING)

DigiBoard GmbH

... digital solutions for businesses. The organization values innovation, clear communication, and ... In this position, the specialist responds to customer inquiries via live chat and messaging ...

Highline Warren

Specialist, Digital Marketing

Lisle, IL · Hybrid

Digital Marketing Specialist Job Summary We are seeking a strategic and creative Digital Marketing ... Plan, negotiate, and manage influencer partnerships, including briefing, messaging alignment, and ...

Highline Warren

Specialist, Digital Marketing

Lisle, IL · Hybrid

Digital Marketing Specialist Job Summary We are seeking a strategic and creative Digital Marketing ... Plan, negotiate, and manage influencer partnerships, including briefing, messaging alignment, and ...

Highline Warren

Specialist, Digital Marketing

Lisle, IL · On-site

Digital Marketing Specialist Job Summary We are seeking a strategic and creative Digital Marketing ... Plan, negotiate, and manage influencer partnerships, including briefing, messaging alignment, and ...

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Digital Messaging Specialist information

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$78.5K

$117K

How much do digital messaging specialist jobs pay per year?

As of Sep 11, 2026, the average yearly pay for digital messaging specialist in the United States is $78,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How do I become a digital messaging specialist?

To become a digital messaging specialist, you typically need a bachelor's degree in communications, marketing, or a related field, along with experience in digital marketing, social media, or content creation. Skills in messaging platforms, analytics tools, and strong written communication are essential. Gaining certifications in digital marketing or social media management can also enhance your qualifications.

What cities are hiring for Digital Messaging Specialist jobs?

Cities with the most Digital Messaging Specialist job openings:

What states have the most Digital Messaging Specialist jobs?

States with the most job openings for Digital Messaging Specialist jobs include:

What are popular job titles related to Digital Messaging Specialist jobs?

For Digital Messaging Specialist jobs, the most frequently searched job titles are:

Infographic showing various Digital Messaging Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $78,520 per year, or $37.8 per hour.

Live Chat Agent / Messaging Specialist

On-site

DigiBoard GmbH
See more jobs at DigiBoard GmbHexternal

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This job post has expired today. Applications are no longer accepted.

Job description

Company Description DigiBoard GmbH is a technology-driven company focused on delivering efficient, customer-centric digital solutions for businesses. The organization values innovation, clear communication, and reliable service, creating tools that help clients manage their online presence and customer interactions more effectively. DigiBoard GmbH promotes a collaborative environment where team members can contribute ideas and grow their skills in a modern, remote-friendly setting. The company is committed to professionalism, data privacy, and continuous improvement in its products and services.
Role Description This is a full-time remote role for a Live Chat Agent / Messaging Specialist. In this position, the specialist responds to customer inquiries via live chat and messaging platforms, providing accurate information, troubleshooting issues, and escalating complex cases to the appropriate teams. The role involves managing multiple conversations at once, maintaining a courteous and professional tone, and following established workflows and knowledge base resources. The specialist documents interactions, updates customer records, and collaborates with colleagues to improve responses, FAQs, and digital support processes. The role also requires adherence to performance metrics such as response time, resolution rate, and customer satisfaction.
Qualifications
  • Strong written communication skills, including clear, concise, and empathetic messaging in English.
  • Ability to manage multiple chat conversations simultaneously while maintaining accuracy and professionalism.
  • Comfort with digital tools, customer support platforms, and basic troubleshooting in web or app environments.
  • Attention to detail in documenting interactions and following standardized procedures and scripts.
  • Customer-oriented mindset with proven problem-solving skills and resilience under time pressure.
  • Ability to work independently in a remote setting and collaborate effectively with a distributed team.
  • Willingness to learn company products, policies, and workflows; prior experience in customer support or live chat is an advantage.
  • Reliable internet connection, appropriate remote work setup, and flexibility to work assigned shifts.

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