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Digital Insurance Agent Jobs in Delbarton, WV (NOW HIRING)

Amazon Connect Architect

Canada, KY · Remote

$54 - $71.25/hr

... digital contact centers * Build custom chat widgets and agent desktops using Lambda, API Gateway ... package, including health insurance, language courses, and a relocation program. * Work F ...

Digital Insurance Agent information

See Delbarton, WV salary details

$23.7K

$61.7K

$115.3K

How much do digital insurance agent jobs pay per year?

As of Aug 23, 2026, the average yearly pay for digital insurance agent in Delbarton, WV is $61,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a digital insurance agent?

A Digital Insurance Agent is a licensed professional who sells and manages insurance policies primarily through online platforms and digital communication tools. Unlike traditional agents who rely on face-to-face meetings, digital agents use websites, email, chat, and video calls to interact with clients. Their role involves recommending coverage options, answering customer questions, and streamlining the application and claims process using technology. Digital Insurance Agents often work for insurance companies, digital brokerages, or as independent contractors. Their digital approach makes insurance services more accessible and efficient for clients.

What are the key skills and qualifications needed to thrive as a digital insurance agent?

To thrive as a Digital Insurance Agent, you need a solid understanding of insurance products, sales techniques, and regulatory compliance, often supported by a relevant license. Familiarity with customer relationship management (CRM) software, digital communication platforms, and online quoting tools is typical for the role. Strong interpersonal skills, digital literacy, and the ability to build trust remotely set top performers apart. These skills enable agents to effectively engage clients, streamline processes, and deliver personalized service in a digital-first insurance environment.

What are some common challenges faced by digital insurance agents, and how can they be addressed?

Digital Insurance Agents often face challenges such as adapting to rapidly changing technology platforms, maintaining strong client relationships without in-person meetings, and staying up-to-date with evolving insurance products. To overcome these, agents should invest time in ongoing training, utilize digital communication tools to foster trust with clients, and collaborate closely with their team for knowledge sharing. Proactively engaging with clients through personalized digital interactions and leveraging CRM systems can also help strengthen client loyalty and streamline workflows.

What is the difference between Digital Insurance Agent vs Insurance Broker?

AspectDigital Insurance AgentInsurance Broker
CredentialsMay require insurance licenses, certifications in digital salesLicensed insurance broker, often with broader certifications
Work EnvironmentOnline platforms, digital tools, remote workOffice-based or remote, client meetings, broker offices
Employer & Industry UsageInsurance companies, online agencies, insurtech firmsIndependent or agency-based, multiple insurance providers
Search & Comparison IntentCustomer-focused, digital sales, policy recommendationsClient advocacy, policy comparison across providers

While both roles involve selling insurance policies, a Digital Insurance Agent primarily operates online, leveraging digital tools to reach customers and sell policies. An Insurance Broker acts as an intermediary, offering clients a range of policies from different providers, often through in-person or traditional channels. Understanding these differences helps consumers and professionals choose the right role or service for their needs.

What job categories do people searching Digital Insurance Agent jobs in Delbarton, WV look for?

The top searched job categories for Digital Insurance Agent jobs in Delbarton, WV are:

Amazon Connect Architect

Miratech

Canada, KY • Remote

$54 - $71.25/hr

Full-time

Medical

Re-posted 1 hour ago


Job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for an experienced AWS Architect to design, develop, and optimize scalable and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The ideal candidate will lead architecture initiatives, integrate enterprise systems, and deliver intelligent customer and agent experiences through automation, LLMs, and real-time data workflows.

Responsibilities

  • Architect end-to-end AWS-based solutions for Amazon Connect digital contact centers
  • Build custom chat widgets and agent desktops using Lambda, API Gateway, and modern front-end frameworks
  • Design event-driven, scalable cloud architectures following AWS Well-Architected principles
  • Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs
  • Integrate conversational intelligence into customer and agent workflows with AI/ML teams
  • Configure and manage IAM, VPCs, CloudWatch monitoring, logging, and security controls
  • Ensure compliance with enterprise security and governance standards
  • Integrate Amazon Connect with third-party CRMs and enterprise systems
  • Design streaming APIs, event-handling logic, and reporting APIs
  • Lead cross-functional engineering, DevOps, and product teams to deliver complex solutions
  • Align architectural strategy with business and customer experience goals
Qualifications
  • 8+ years of experience in AWS architecture and cloud solution development
  • Deep expertise with Amazon Connect, Lambda, API Gateway, Lex, Bedrock, DynamoDB, S3 & CloudWatch
  • Proven experience with GenAI technologies (AWS-native & open-source models)
  • Strong understanding of IAM, cloud infrastructure, monitoring, and security practices
  • Experience building custom chat widgets and agent workspace solutions
  • Hands-on experience with CRM integrations and real-time event streaming
  • Strong communication, leadership, and problem-solving skills

Nice to Have

  • WS Certified Solutions Architect - Professional
  • Experience with regulated industries (HIPAA, GDPR, Finance, Healthcare)
  • Familiarity with AI/ML services such as SageMaker, Kendra, Q in Connect, Agent Core, Strands
  • Experience applying LLMs, foundation models, or SLMs in customer service use cases

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.