Digital Inclusion Manager Jobs in Illinois (NOW HIRING)

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

JOB DESCRIPTION

Are you a product leader with deep expertise in entitlements and permissions ready to drive impact at JPMorganChase?

As an experienced Product Manager within Digital Banking, you will help shape and deliver JPMorganChase's modern entitlements and permissions platform for innovation economy and emerging middle market clients, partnering across business, engineering, operations, and risk/control functions to build secure, scalable access management capabilities in a highly complex environment.

Job Responsibilities

• Partner in defining and evolving the entitlements and permissions platform, including authorization models, roles, administrative experiences, auditability, and policy controls.
• Contribute to and help drive the product vision and roadmap in collaboration with senior product leaders and stakeholders.
• Lead product discovery efforts, including stakeholder engagement, client research, journey mapping, and problem validation.
• Translate business and client needs into clear product briefs, including goals, scope, requirements, dependencies, risks, and success metrics.
• Partner closely with engineering, architecture, and UX to ensure end-to-end solutions across systems, workflows, and channels.
• Represent the business in agile ceremonies (refinement, sprint planning, demos, retrospectives), ensuring clarity on priorities and acceptance criteria.
• Define and track KPIs such as adoption, entitlement accuracy, provisioning time, administrative efficiency, and risk/control outcomes.
• Apply data and emerging tools responsibly to inform insights, enhance delivery, and drive continuous improvement.
• Maintain a strong focus on accuracy, detail, and risk awareness in a domain critical to access control and client security.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree required.
• Significant product management experience across the full lifecycle: discovery, definition, delivery partnership, launch, and iteration.
• Experience in entitlements, permissions, authorization, or adjacent domains such as identity & access management or access governance.
• Strong understanding of agile practices and proficiency with Jira.
• Experience using data and metrics to inform decisions and measure outcomes.
• Proven ability to work effectively in cross-functional, regulated environments (engineering, design, operations, risk, compliance, etc.).
• Excellent communication and stakeholder management skills, with the ability to influence and drive alignment.

Preferred Qualifications, Capabilities, and Skills

• Advanced degree (MBA, MS, or equivalent).
• Experience building digital banking, client administration, onboarding, or B2B platforms.
• Familiarity with technical and design concepts, enabling effective partnership with engineering and UX teams.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.