We are looking for a detail-oriented Fraud Analyst I to support fraud prevention and investigative activities for a financial institution in Morristown, New Jersey. This Long-term Contract position focuses on reviewing digital banking activity, researching suspicious transactions, and helping protect customers and the organization from financial crime. The ideal candidate brings strong analytical judgment, comfort with technology, and the ability to manage multiple priorities in a fast-paced, regulated environment.
Responsibilities:
• Examine alerts generated by fraud monitoring tools and assess account activity to determine whether escalation or intervention is needed.
• Research suspicious transactions using bank records, internal reporting, and external information sources to support thorough investigations.
• Apply investigative judgment across multiple systems and digital channels to identify unusual patterns and possible fraudulent behavior.
• Recommend appropriate action on customer accounts or banking relationships when findings indicate elevated fraud risk.
• Communicate with internal partners, customers, and outside institutions to verify transaction details and resolve investigative questions.
• Coordinate with fraud teams and financial institutions to validate incidents, identify linked activity, and recognize developing fraud patterns.
• Prepare Suspicious Activity Reports and related case documentation in accordance with internal standards and regulatory requirements.
• Track payment and return item decisions by reviewing branch input and ensuring timely follow-up within established procedures.
• Maintain accurate electronic case files, produce investigation reports, and complete assigned analytical projects from management
• Experience investigating digital banking fraud, financial crimes, scams, or related account abuse within a banking or financial services environment.
• Working knowledge of applicable banking regulations, compliance expectations, anti-money laundering principles, and Suspicious Activity Reporting obligations.
• Proficiency with fraud detection platforms such as Guardian Analytics, Compass, or comparable monitoring technologies.
• Strong technical skills, including Microsoft Excel, Word, Outlook, PowerPoint, and the ability to learn new systems quickly.
• Demonstrated ability to analyze complex account activity, connect information from multiple sources, and make sound risk-based decisions.
• Excellent organization and time management skills with the ability to handle competing deadlines while maintaining accuracy.
• Effective written and verbal communication skills for interacting with stakeholders, documenting cases, and conducting research-driven investigations.
• Ability to work independently and collaboratively while maintaining professionalism in high-pressure or urgent situations.