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Digital Customer Success Manager Jobs in Angleton, TX

Track and analyze key client metrics, including response times, work order completion, and customer ... management, customer success, or service delivery-preferably within facilities services ...

Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ... Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus. * Excellent ...

Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ... Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus. * Excellent ...

Manage and develop a highperforming team of Customer Success Senior Managers and specialists ... focused on adoption, engagement, and value realization. * Mentor and coach CSMs to mature into ...

Team Leadership & Talent Development Manage and develop a high‑performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization; mentor and ...

... Customer Success team, designed for recent graduates looking to start their career at the ... You will own and manage a portfolio of small to mid-sized MSP partners--guiding them through ...

Customer Success Specialist Location: Houston, TX - Work on site 5 days a week ***Must have ... This person has the responsibility to manage all the existing products and update the product when ...

The ideal candidate is customer focused and technology savvy with a proven track record of ... key success factors for the organization. * Vendor/Supplier Management: Knowledge of external ...

... customer and commercial strategies, digital products and innovation, marketing, commerce, sales ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Showing results 21-40

Digital Customer Success Manager information

See Angleton, TX salary details

$26.9K

$68.7K

$115.8K

How much do digital customer success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for digital customer success manager in Angleton, TX is $68,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $81,900.00 per year, depending on experience, location, and employer.

How does a digital customer success manager collaborate with product and sales teams to enhance the customer experience?

A Digital Customer Success Manager often acts as a bridge between customers and internal teams, regularly sharing insights and feedback with product and sales departments. This collaboration ensures that product updates reflect actual user needs and that sales strategies align with customer success goals. By participating in cross-functional meetings, a Customer Success Manager can advocate for the customer, identify upsell opportunities, and help resolve technical or adoption challenges, ultimately driving customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a digital customer success manager, and why are they important?

To excel as a Digital Customer Success Manager, you need a background in account management or customer service, strong analytical abilities, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) platforms like Salesforce, digital communication tools, and data analytics software is commonly required. Outstanding soft skills include proactive problem-solving, clear communication, and the ability to build strong client relationships in a digital environment. These competencies are crucial for driving customer satisfaction, retention, and ensuring seamless adoption of digital products and services.

What is the difference between Digital Customer Success Manager vs Customer Support Specialist?

AspectDigital Customer Success ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications in customer success or CRM tools are commonOften requires a high school diploma or associate degree; certifications in customer service or CRM tools are beneficial
Work EnvironmentWorks primarily with digital platforms, CRM systems, and data analysis; proactive engagement with clientsHandles inbound/outbound customer inquiries via phone, email, or chat; reactive problem-solving
Employer & Industry UsageCommon in SaaS, tech, and online service companies focusing on client retention and growthFound across various industries including retail, telecom, and tech, focusing on resolving customer issues

The Digital Customer Success Manager focuses on proactive engagement, retention, and growth of clients through digital channels, while the Customer Support Specialist primarily addresses reactive customer inquiries and issues. Both roles require customer service skills but differ in scope, tools, and strategic involvement.

What job categories do people searching Digital Customer Success Manager jobs in Angleton, TX look for?

The top searched job categories for Digital Customer Success Manager jobs in Angleton, TX are:

What cities near Angleton, TX are hiring for Digital Customer Success Manager jobs?

Cities near Angleton, TX with the most Digital Customer Success Manager job openings:

Infographic showing various Digital Customer Success Manager job openings in Angleton, TX as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $68,732 per year, or $33 per hour.

Client Success Manager

TDIndustries

Houston, TX • On-site

Full-time

Re-posted 2 days ago


Job description

Job Summary
The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and contract performance. The CSM partners closely with operations, sales, and engineering teams to ensure that client expectations are consistently met and that TDIndustries delivers exceptional service results.
Essential Duties
  • Serve as the primary point of contact for assigned clients, ensuring clear communication, timely and effective issue resolution, and alignment on service delivery.
  • Partner with internal operations and service teams to address performance issues impacting overall client satisfaction.
  • Support client onboarding, renewals, and satisfaction reviews.
  • Track and analyze key client metrics, including response times, work order completion, and customer satisfaction (NPS).
  • Identify opportunities to improve service delivery and client experience through proactive communication and issue resolution.
  • Partner with operations and business sales teams to identify upsell opportunities and support proposal and pricing development.
  • Maintain accurate and up-to-date client records within the CRM system, ensuring visibility of key account activities and touchpoints.
  • Coordinates with the Business Development Manager to ensure a smooth hand-off of new clients, ensuring a smooth transition into contracted services.
  • Contribute to retention reporting, performance tracking, and internal account reviews.

Minimum Requirements
  • Bachelor's degree in Business preferred or significant relevant experience considered.
  • 5+ years of experience in client relationship management, customer success, or service delivery-preferably within facilities services, maintenance, or technical operations.
  • Proven ability to manage multiple client relationships and competing priorities.
  • Strong interpersonal, communication, and problem-solving skills.
  • Understanding of service delivery and operational performance metrics.
  • Experience using CRM platforms (e.g., HubSpot, Salesforce, or equivalent).
  • Detail-oriented and highly organized with a focus on accountability and follow-through.
  • Ability to work collaboratively with cross-functional teams to achieve client success outcomes.