Digital Content Management Analyst Jobs (NOW HIRING)

Content Management Analyst - Public Health
"Follow Your Calling, Find Your Career"
Salary Range: $63,080.00 - $82,792.50/year
This is an exempt (salary) position
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job
This role is on-site 5 days a week.
This role is grant funded through November 30th 2027, with possibility of extension based on available funding.
About Us
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.
As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease".
Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations."
Position Summary
As part of the Health Communications Program, this positionwill create, evaluate and refine internal and external messaging for all divisions/programs/teams/initiativeswithin Mecklenburg County Public Health.
This position works independently and is responsible formanaging projects, analyzing processes and procedures, recommending necessaryadjustments, and responding to requests from internal clients.
The ideal candidate will possess strong oral and written communicationsskills and must demonstrate proficiency in digital content management.Experience with web-based collaborative platforms, communications software,design software, and content management platforms is required.
Essential Functions
Conducts research and analysis and advises management of results
Recommends necessary adjustments to department procedures
Works under the guidance of department management on strategic projects to include assisting in the establishment of goals and objectives
Responds to requests from State, County, local municipality government, external partners or community stakeholders as well as from intra-departmental clients
Manages various projects aligned with Strategic Business Plan goals
Gathers and organizes information about the problem to be solved or the procedure to be improved
Interviews personnel and conducts on-site observations to determine the methods, equipment, and personnel that will be needed
Analyzes financial and other data; including, but not limited to, user analytics
Develops solutions or alternative practices
Recommends new systems, procedures, or organizational changes
Makes recommendations to management through presentations or written reports
Confers with managers to ensure that the changes are successfully implemented and creating positive results
Minimum Qualifications
Experience: Minimum of two years of experience in a relatedfield.
Education: Bachelor's degree in Business Administration,Public Administration, Data Analytics, or a related field.
Combination of relevant education and relevant experienceaccepted?: Yes
Licenses and Certifications:
May require a valid NorthCarolina or South Carolina Driver's License
May require County DrivingPrivileges
Knowledge, Skills, and Abilities
Knowledge of
Public health concepts and frameworks
Principles and procedures for digital content management
Structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Principles and processes for providing customer and personal services, including customer needs assessment, quality standards for services, and customer satisfaction evaluation
Business and management principles involved in strategic planning, project management, and coordination of people and resources
Local government operations
Skills
Planning, preparing, designing, and editing health communications materials
Above-average writing, editing, and proofreading of English-language writing
Strong attention to detail, quality, and accuracy
Data management and data visualization
Effectively conveying information to others through speech, writing, or visualization
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Coordinating deadlines and prioritizing competing demands
Monitoring schedules, status, and compliance
Organizational and time management
Operating a computer and relevant software applications
Abilities
Technical / Professional Knowledge & Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided; preparing clear reports, recommendations, presentations, and written materials.
Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently; managing multiple projects and deadlines; exercising sound judgment, discretion, initiative, and professionalism
Building Strategic Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals; establishing and maintaining effective working relationships with colleagues, vendors, agencies, and the public.
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements or cultures
Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it; interpreting departmental policies and procedures
Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Computer Skills
Advanced proficiency in Microsoft Office Suite.
Advanced proficiency in SharePoint or similar web-based collaborative platform
Advanced proficiency in ContactMonkey or similar communications software
Proficiency in Canva, Adobe InDesign, or similar design software
Proficiency with Adobe Acrobat
Familiarity with Drupal or similar content management platform
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.