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Digital Client Success Manager Jobs in Bloomfield, CT

Ralliant

Customer Success Manager

Plainville, CT · On-site

Drive adoption of CRM, ERP, case management, reporting, automation, and digital tools that improve customer success execution. * Communicate customer priorities, risks, and performance trends clearly ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

Drive adoption of CRM, ERP, case management, reporting, automation, and digital tools that improve customer success execution. * Communicate customer priorities, risks, and performance trends clearly ...

GEMS INC

Customer Success Manager

Plainville, CT · On-site

Drive adoption of CRM, ERP, case management, reporting, automation, and digital tools that improve customer success execution. * Communicate customer priorities, risks, and performance trends clearly ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

$150 - $200/hr

Drive adoption of CRM, ERP, case management, reporting, automation, and digital tools that improve customer success execution. * Communicate customer priorities, risks, and performance trends clearly ...

Vontier

Lead Customer Success Manager

Hartford, CT · On-site

$96K - $124K/yr

... digital transformation initiatives, and operational priorities. • Develop and execute customer ... success manager, account management, marketing or technology role required • 5+ years experience ...

New

Deloitte

Deployment Success Manager

Hartford, CT · On-site

We design and deliver services to run digital businesses, manage innovation and assets, and ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

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Showing results 21-40

All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Bloomfield, CT

Digital Client Success Manager information

See Bloomfield, CT salary details

$14.5K

$92.9K

$163.9K

How much do digital client success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for digital client success manager in Bloomfield, CT is $92,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,400.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What job categories do people searching Digital Client Success Manager jobs in Bloomfield, CT look for?

The top searched job categories for Digital Client Success Manager jobs in Bloomfield, CT are:

What cities near Bloomfield, CT are hiring for Digital Client Success Manager jobs?

Cities near Bloomfield, CT with the most Digital Client Success Manager job openings:

Digital Client Success Manager jobs near you

Client Success Consultant

All Financial Freedom

Hartford, CT • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

Make an Impact While Building a Professional Career

We're seeking a Client Success Specialist to support individuals and families as they navigate important financial decisions. This position is ideal for professionals who enjoy educating others, solving problems, and providing exceptional service throughout the client experience.

If you thrive in a people-focused environment and are looking for an opportunity with structured training, ongoing mentorship, and room for professional growth, we'd like to meet you.

Previous experience in financial services is not required. We provide comprehensive onboarding, licensing support, and continued professional development for qualified candidates.

Primary Responsibilities
  • Conduct scheduled virtual consultations with new and existing clients.
  • Learn about each client's financial priorities and help them understand available financial strategies.
  • Explain concepts related to retirement planning, income protection, asset accumulation, and legacy planning in a clear and professional manner.
  • Maintain consistent communication throughout the client process to ensure an outstanding experience.
  • Document client interactions accurately while following company procedures and compliance guidelines.
  • Collaborate with experienced team members to provide timely support and client solutions.
  • Participate in ongoing training, coaching, and professional development programs.
What You'll Bring
  • Strong communication and active listening skills.
  • A professional and client-focused approach.
  • Excellent organization and attention to detail.
  • Ability to work independently while managing priorities effectively.
  • Confidence using virtual meeting platforms and technology.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bachelor's degree preferred, or comparable professional experience.
  • Experience in customer service, banking, healthcare, insurance, education, hospitality, account management, or another client-facing profession is beneficial.
  • Ability to build rapport and establish trust with clients from diverse backgrounds.
  • Successful completion of a background check.
  • Willingness to obtain any required state licensing with company assistance.
What You'll Receive
  • Remote work opportunity
  • Flexible scheduling options
  • Structured onboarding program
  • Licensing assistance for qualified candidates
  • Ongoing mentorship from experienced professionals
  • Continuing education and professional development
  • Advancement opportunities based on performance and leadership potential
  • A collaborative, team-oriented work environment
Our Culture

We value integrity, professionalism, collaboration, and continuous improvement. Our team is committed to creating an environment where individuals are encouraged to develop their skills, support one another, and provide an exceptional client experience.

Whether you're looking to transition into financial services or expand your professional career, you'll have access to the training, resources, and support needed to succeed.

If you're ready to join a growing organization that values service, accountability, and professional excellence, we encourage you to apply today.

Apply