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Digital Accessibility Program Manager Jobs in Massachusetts

Nitto Denko Corp.

$152K - $186K/yr

The Digital Transformation Program Manager is responsible for planning, coordinating, and executing cross-functional projects supporting electronic quality management system (eQMS), Laboratory ...

Telus Digital

$124K - $156K/yr

As an award-winning digital product consultancy and the digital division of TELUS, one of Canada ... Location and Flexibility Our Program Manager, Delivery - CCaaS will be an integral part of our CX ...

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Digital Accessibility Program Manager information

What is a digital accessibility program manager?

Digital Accessibility Program Managers are professionals responsible for overseeing and implementing strategies to ensure digital products and services are accessible to people with disabilities. They coordinate efforts across teams to comply with accessibility standards like WCAG and legal requirements such as the ADA. Their role includes developing policies, providing training, monitoring compliance, and collaborating with designers, developers, and stakeholders to remove digital barriers. By fostering an inclusive digital environment, they help organizations reach a wider audience and reduce the risk of legal issues related to accessibility.

How does a digital accessibility program manager collaborate with cross-functional teams to ensure accessibility standards are met?

A Digital Accessibility Program Manager works closely with diverse teams such as designers, developers, product managers, and content creators to embed accessibility best practices into every stage of the digital product lifecycle. They provide guidance, training, and resources to help teams understand and implement accessibility requirements and may lead regular reviews or audits to track progress. By fostering open communication and advocating for inclusive design, they help create a supportive environment where accessibility is prioritized and integrated into workflows.

What are the key skills and qualifications needed to thrive as a digital accessibility program manager, and why are they important?

To thrive as a Digital Accessibility Program Manager, you need a deep understanding of accessibility standards (such as WCAG), project management experience, and a background in web or software development. Familiarity with accessibility testing tools, assistive technologies, and relevant certifications like CPACC or WAS are highly beneficial. Outstanding communication, stakeholder management, and problem-solving skills help drive organizational change and foster inclusive collaboration. These skills and qualifications are crucial for ensuring digital products are accessible, legally compliant, and user-friendly for all.

What is the difference between Digital Accessibility Program Manager vs Digital Accessibility Specialist?

AspectDigital Accessibility Program ManagerDigital Accessibility Specialist
CredentialsCertifications like CPACC, WAS, or IAAP certificationsSimilar certifications, often entry to mid-level
Work EnvironmentOversees programs, manages teams, collaborates with stakeholdersExecutes accessibility testing, implements solutions, reports issues
Employer & Industry UsageUsed in large organizations, tech companies, government agenciesCommon in organizations with dedicated accessibility teams
Search & Comparison IntentUnderstanding managerial roles, program scopeFocus on technical tasks, implementation details

The Digital Accessibility Program Manager focuses on overseeing accessibility initiatives, managing teams, and aligning programs with organizational goals. In contrast, the Digital Accessibility Specialist handles hands-on testing, implementing accessibility features, and reporting issues. Both roles require similar certifications and are vital in organizations committed to digital inclusion, but they differ in scope and responsibilities.

What are popular job titles related to Digital Accessibility Program Manager jobs in Massachusetts?

For Digital Accessibility Program Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Digital Accessibility Program Manager jobs in Massachusetts look for?

The top searched job categories for Digital Accessibility Program Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Digital Accessibility Program Manager jobs?

Cities in Massachusetts with the most Digital Accessibility Program Manager job openings:

Digital Accessibility Program Manager jobs near you

Accessibility Subject Matter Expert

Motion Recruitment Partners, LLC

Boston, MA • On-site

Other

Posted 18 days ago

Job description

A large public sector organization is expanding its digital accessibility program to ensure its websites, enterprise applications, digital documents, and online services provide an inclusive experience for all users. As part of this initiative, the organization is seeking an experienced Accessibility Subject Matter Expert to lead accessibility assessments, remediation efforts, compliance guidance, and training across multiple business units.
This role is ideal for someone with deep expertise in digital accessibility standards, assistive technologies, and accessibility testing who enjoys partnering with technical and business teams to improve the usability and accessibility of critical public-facing applications and content.
Required Skills & Experience
  • 7+ years of experience in Digital Accessibility, Accessibility Consulting, or a related field.
  • Certified Professional in Accessibility Core Competencies (CPACC).
  • Deep knowledge of WCAG 2.1 AA/AAA, Section 508, ADA Title II, and accessibility best practices.
  • Hands-on experience evaluating and remediating websites, enterprise applications, digital documents, forms, and multimedia content.
  • Experience conducting accessibility audits and compliance assessments.
  • Proficiency using accessibility testing tools including:
    • axe
    • WAVE
    • PAC
    • Adobe Acrobat Accessibility Checker
  • Experience testing with assistive technologies including:
    • JAWS
    • NVDA
    • VoiceOver
    • TalkBack
  • Strong understanding of accessible document creation for Microsoft Office and PDF content.
  • Excellent written and verbal communication skills with the ability to explain technical accessibility concepts to both technical and non-technical audiences.
  • Ability to work independently while managing multiple priorities in a collaborative environment.
Desired Skills & Experience
  • Experience supporting enterprise accessibility programs or digital transformation initiatives.
  • Experience collaborating with UX, product, development, QA, and content teams.
  • Familiarity with accessibility requirements gathering and user-centered design.
  • Experience creating accessibility standards, governance documentation, and operational procedures.
  • Experience developing accessibility training materials and delivering workshops.
  • Knowledge of HTML, CSS, ARIA, and accessible web development practices.
  • Experience supporting accessibility compliance within large, highly regulated organizations.
  • Strong stakeholder management and cross-functional collaboration skills.
What You Will Be Doing
  • Perform accessibility audits for websites, digital documents, enterprise systems, multimedia, and online forms.
  • Evaluate content against WCAG 2.1 AA/AAA, Section 508, and accessibility best practices.
  • Identify accessibility issues and provide detailed remediation recommendations.
  • Partner with developers, designers, content creators, and business stakeholders to improve accessibility across digital platforms.
  • Provide technical guidance on accessible design and content creation standards.
  • Test digital content using assistive technologies and automated accessibility testing tools.
  • Create detailed compliance reports and track remediation progress.
  • Develop accessible templates, documentation, and best practice guides.
  • Deliver accessibility training sessions and office hours for internal teams.
  • Participate in project planning and requirements discussions to ensure accessibility is incorporated early in the development lifecycle.
  • Assist with accessibility-related inquiries and support continuous improvement initiatives across the organization.
Tech Breakdown
  • 40% Accessibility Audits & Testing
  • 25% Accessibility Consulting & Remediation
  • 15% Training & Knowledge Sharing
  • 10% Documentation & Reporting
  • 10% Cross-Functional Collaboration
Daily Responsibilities
  • 40% Accessibility Testing & Compliance Reviews
  • 25% Stakeholder Consultation & Technical Guidance
  • 20% Documentation, Reporting & Remediation Planning
  • 15% Training, Office Hours & Process Improvement
The Offer
This contract opportunity offers the chance to play a key role in advancing digital accessibility across a large enterprise environment while helping improve access to critical digital services for thousands of users.
Benefits include:
  • Competitive hourly compensation
  • Hybrid work environment
  • Monday-Friday schedule
  • Opportunity to lead accessibility initiatives across enterprise web applications, digital content, and business systems
  • Collaborative environment working alongside UX, development, QA, and business teams
  • High-impact role supporting enterprise-wide accessibility and compliance initiatives

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship is not available for this position.

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