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Device Repair Jobs in Washington (NOW HIRING)

Repair Value Stream Technician - RF Communications Location: 10105 Senate Drive, Lanham, MD 20706 ... Document radio/device performance and validate results * Troubleshoot and diagnose issues using ...

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Device Repair information

See Washington salary details

$12

$19

$27

How much do device repair jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for device repair in Washington is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a device repair technician?

To thrive as a Device Repair Technician, you need strong problem-solving abilities, technical knowledge of electronics, and often a high school diploma or technical certification. Familiarity with diagnostic tools, soldering equipment, and repair management software is typically required. Attention to detail, effective communication, and patience are essential soft skills for understanding customer issues and ensuring quality repairs. These skills are crucial for accurate diagnostics, efficient repairs, and maintaining customer trust in a competitive industry.

What is device repair?

Device repair refers to the process of diagnosing, troubleshooting, and fixing issues with electronic devices such as smartphones, tablets, laptops, and other gadgets. Technicians in this field repair hardware components like screens, batteries, and ports, as well as address software problems. The goal is to restore the device to proper working condition, often extending its lifespan and saving the owner from the cost of replacement.

What is the difference between Device Repair vs Electronics Technician?

AspectDevice RepairElectronics Technician
CredentialsTypically no formal certification required, but certifications like A+ are commonOften requires technical certifications or associate degrees in electronics
Work EnvironmentRepair shops, retail stores, or on-site at customer locationsManufacturing facilities, labs, or maintenance departments
Industry UsageConsumer electronics, mobile devices, appliancesIndustrial electronics, communication systems, instrumentation
Work TasksDiagnosing and fixing consumer electronic devicesTesting, repairing, and maintaining electronic systems and equipment

Device Repair specialists focus on fixing consumer electronics like smartphones and laptops, often with minimal formal credentials. Electronics Technicians work on more complex electronic systems in industrial or communication settings, usually requiring certifications or degrees. While both roles involve troubleshooting and repair, Device Repair is more customer-facing and retail-oriented, whereas Electronics Technicians work in technical environments with specialized equipment.

What are some common challenges faced by device repair technicians, and how can they be effectively managed?

Device repair technicians often encounter challenges such as quickly diagnosing complex technical issues, keeping up with the latest device models and repair techniques, and managing high customer expectations for turnaround time. Staying updated with manufacturer training and certifications can help technicians remain proficient with new technologies. Additionally, strong communication skills and organized workflow management are essential for balancing multiple repairs and providing excellent customer service. Collaborating closely with teammates and leveraging shared knowledge can also help resolve particularly challenging repairs.
What are popular job titles related to Device Repair jobs in Washington? For Device Repair jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Device Repair jobs in Washington look for? The top searched job categories for Device Repair jobs in Washington are:
What cities in Washington are hiring for Device Repair jobs? Cities in Washington with the most Device Repair job openings:
Infographic showing various Device Repair job openings in Washington as of July 2026, with employment types broken down into 74% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $41,021 per year, or $19.7 per hour.

Customer Service Device Repair Technician

Battery Life, LLC dba Batteries Plus

Chantilly, VA โ€ข On-site

$14/hr

Full-time

Re-posted yesterday


Job description

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? Do you have sales skill to engage customers?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, and other devices as needed. We are looking to fill a role at the Chantilly, VA location and this position will pay $14.00 to $15.00 hourly + Bonuses.

Customer Service Device Repair Technician Duties:

  • Engage with Customers in logging device repair input
  • Perform initial assessment to determine repair feasibility & estimate.
  • Repair cell phones, tablets, light fixtures and other devices as needed
  • Receive, pack and ship these devices
  • Install batteries, perform tests and tech work
  • Able to rebuild cordless drill batteries and other battery packs as needed
  • Maintain proper inventory
  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service / Sales

  • While working: Live a "Customer First" mentality
  • Perform Customer Service / Sales duties.
  • Greet customers promptly, determine needs and answer questions.
  • Suggest needed sales add-on items, participate in retail & commercial sales activities to achieve goals.
  • Ask questions to identify potential commercial customers.
  • Operate computer/cash register to initiate and complete sales transactions.
  • Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
  • Develop and maintain current knowledge of product and service offerings
  • Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.

Merchandising / Inventory

  • Assist in all store operations responsibilities as assigned by Store Manager.
  • Rotate and stock inventory.
  • Load, unload, and deliver product to customers or via third party delivery companies
  • Organize daily recovery of displays to achieve full store appearance.
  • Maintain retail shelf label pricing.
  • Build displays; setting up & taking down shelves and fixtures.
  • Prepare store for daily opening and closing including counting and reconciling register drawers
  • Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming floors.
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service Device Repair Technician Qualifications:

  • Minimum H.S. diploma/equivalent plus 3-6+ months of previous customer service and/or device repair experience.
  • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
  • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
  • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
  • This position requires lifting 10-20 lbs on a regular and frequent basis, 50 lbs on an occasional basis, and more than 50 lbs on an infrequent basis.

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer & Drug Free Workplace.

Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace. Steel toed shoes or boots are required on the job. All job offers are contingent upon successful completion of a drug screen and background check. This is a Customer Service and Device Repair Technician selling position. You need to be comfortable engaging in the selling process.


Job Posted by ApplicantPro