The Client Operations Associate will develop proficiency across three core disciplines within the ... Collaborate with cross-functional teams including Product, Engineering, and Account Management to ...
The Client Operations Associate will develop proficiency across three core disciplines within the ... Collaborate with cross-functional teams including Product, Engineering, and Account Management to ...
The Client Operations Associate will develop proficiency across three core disciplines within the ... Collaborate with cross-functional teams including Product, Engineering, and Account Management to ...
The Client Operations Associate will develop proficiency across three core disciplines within the ... Collaborate with cross-functional teams including Product, Engineering, and Account Management to ...
Business Operations Associate
Jacksonville, FL · Hybrid
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Business Operations Associate
Jacksonville, FL · Hybrid
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Business Operations Associate
Jacksonville, FL · Hybrid
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Business Operations Associate
Jacksonville, FL · Hybrid
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Business Operations Associate
Jacksonville, FL · Hybrid
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Business Operations Associate
Jacksonville, FL · Hybrid
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Business Operations Associate
Jacksonville, FL · On-site
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Business Operations Associate
Jacksonville, FL · On-site
$20.19/hr
... engineering and science initiatives that advance how companies serve the world. An operating ... The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$49 - $67/hr
Terraform Associate or Azure DevOps Engineer Exper Design, implement, and manage cloud-native network security controls in GCP, including: • GCP VPC Service Controls (VPC-SC) • GCP Cloud Armor ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$49 - $67/hr
Terraform Associate or Azure DevOps Engineer Exper Design, implement, and manage cloud-native network security controls in GCP, including: • GCP VPC Service Controls (VPC-SC) • GCP Cloud Armor ...
Quantitative Operations Associate - Volume & Capacity Modeler-Global Operations
Jacksonville, FL · On-site
Bachelor's degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field * 2+ years of experience in quantitative roles ...
Quantitative Operations Associate - Volume & Capacity Modeler-Global Operations
Jacksonville, FL · On-site
Bachelor's degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field * 2+ years of experience in quantitative roles ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$51 - $63.25/hr
... Associate / DevOps Engineer Expert "Terraform and/or Bicep/ARM templates. • Azure DevOps Pipelines and/or GitHub. • Azure Migrate or similar tools • Scripting: PowerShell, Azure CLI, and Python ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$51 - $63.25/hr
... Associate / DevOps Engineer Expert "Terraform and/or Bicep/ARM templates. • Azure DevOps Pipelines and/or GitHub. • Azure Migrate or similar tools • Scripting: PowerShell, Azure CLI, and Python ...
Quantitative Operations Associate II- Lead Modeler
Jacksonville, FL · On-site
$50.75 - $65.75/hr
... Associate II - Lead Modeler Responsibilities include: Develop and maintain volume forecasting ... Master's degree in Mathematics, Statistics, Applied Economics, Industrial Engineering, Operations ...
Quantitative Operations Associate II- Lead Modeler
Jacksonville, FL · On-site
$50.75 - $65.75/hr
... Associate II - Lead Modeler Responsibilities include: Develop and maintain volume forecasting ... Master's degree in Mathematics, Statistics, Applied Economics, Industrial Engineering, Operations ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$45.75 - $62.50/hr
We need Local Associates that are USC/GC holders. Strong experience in Microsoft Fabric (Data ... Experience with CICD pipelines for Fabric (using Azure DevOps or GitHub Actions) Strong hands-on ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$45.75 - $62.50/hr
We need Local Associates that are USC/GC holders. Strong experience in Microsoft Fabric (Data ... Experience with CICD pipelines for Fabric (using Azure DevOps or GitHub Actions) Strong hands-on ...
Payer Dev, Git & ML-Ops Engineer, Senior Associate
Jacksonville, FL · On-site
$77K - $202K/yr
As an operations consulting generalist at PwC, you will possess a broad understanding of various ... As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain ...
Payer Dev, Git & ML-Ops Engineer, Senior Associate
Jacksonville, FL · On-site
$77K - $202K/yr
As an operations consulting generalist at PwC, you will possess a broad understanding of various ... As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain ...
Cloud Engineer
Jacksonville, FL · On-site
$51.75 - $69/hr
Azure Solutions Architecture Expert, DevOps Engineer Expert, Azure Network Engineer • Associate, Azure Security Engineer Associate, Red Hat Certified Specialist in Ansible Automation • Experience ...
Cloud Engineer
Jacksonville, FL · On-site
$51.75 - $69/hr
Azure Solutions Architecture Expert, DevOps Engineer Expert, Azure Network Engineer • Associate, Azure Security Engineer Associate, Red Hat Certified Specialist in Ansible Automation • Experience ...
Privileged Access Management - Conjur Operations Engineer
Jacksonville, FL · On-site
$95K - $110K/yr
Associate Location: Jacksonville The pay range for this position at commencement of employment is ... Integrate Conjur Secrets Manager with various DevOps tools, including Jenkins, Ansible, Kubernetes ...
Privileged Access Management - Conjur Operations Engineer
Jacksonville, FL · On-site
$95K - $110K/yr
Associate Location: Jacksonville The pay range for this position at commencement of employment is ... Integrate Conjur Secrets Manager with various DevOps tools, including Jenkins, Ansible, Kubernetes ...
Privileged Access Management - Conjur Operations Engineer
Jacksonville, FL · Hybrid
$95K - $110K/yr
Associate Location: Jacksonville The pay range for this position at commencement of employment is ... Integrate Conjur Secrets Manager with various DevOps tools, including Jenkins, Ansible, Kubernetes ...
Privileged Access Management - Conjur Operations Engineer
Jacksonville, FL · Hybrid
$95K - $110K/yr
Associate Location: Jacksonville The pay range for this position at commencement of employment is ... Integrate Conjur Secrets Manager with various DevOps tools, including Jenkins, Ansible, Kubernetes ...
GCP Infrastructure Automation Engineer - Remote
Jacksonville, FL · Remote
$20 - $300/hr
GCP DevOps Engineer Job Type: Full-time Location: Remote - US Job Summary: Join our team as a GCP ... Preferred Qualifications: • GCP certifications such as Associate Cloud Engineer or Professional ...
GCP Infrastructure Automation Engineer - Remote
Jacksonville, FL · Remote
$20 - $300/hr
GCP DevOps Engineer Job Type: Full-time Location: Remote - US Job Summary: Join our team as a GCP ... Preferred Qualifications: • GCP certifications such as Associate Cloud Engineer or Professional ...
Cloud Platform Engineer (GCP) - Remote
Jacksonville, FL · Remote
$20 - $300/hr
GCP DevOps Engineer Job Type: Full-time Location: Remote - US Job Summary: Join our team as a GCP ... Preferred Qualifications: • GCP certifications such as Associate Cloud Engineer or Professional ...
Cloud Platform Engineer (GCP) - Remote
Jacksonville, FL · Remote
$20 - $300/hr
GCP DevOps Engineer Job Type: Full-time Location: Remote - US Job Summary: Join our team as a GCP ... Preferred Qualifications: • GCP certifications such as Associate Cloud Engineer or Professional ...
... DevOps/automation good to have • Associate is expected to provide L2 support for critical investment banking applications Qualifications : Required : • BACHELOR OF COMPUTER SCIENCE • 8 - 10 ...
... DevOps/automation good to have • Associate is expected to provide L2 support for critical investment banking applications Qualifications : Required : • BACHELOR OF COMPUTER SCIENCE • 8 - 10 ...
... associate Duration: 6 months skill id: 10795544 Gen AI Architect "8+ years of total software ... FastAPI, Flask, Spring Boot, REST APIs DevOps / MLOps: Docker, Kubernetes, CI/CD pipelines, MLflow ...
... associate Duration: 6 months skill id: 10795544 Gen AI Architect "8+ years of total software ... FastAPI, Flask, Spring Boot, REST APIs DevOps / MLOps: Docker, Kubernetes, CI/CD pipelines, MLflow ...
Application Support Engineer
Jacksonville, FL · On-site
$80K - $95K/yr
Knowledge of any monitoring tools good to have, Understanding of DevOps/automation good to have Associate is expected to provide L2 support for critical investment banking applications Salary Range ...
Application Support Engineer
Jacksonville, FL · On-site
$80K - $95K/yr
Knowledge of any monitoring tools good to have, Understanding of DevOps/automation good to have Associate is expected to provide L2 support for critical investment banking applications Salary Range ...
Developer Operations Associate information
See Saint Johns, FL salary details
$9.61 - $12.86
9% of jobs
$14.98 is the 25th percentile. Wages below this are outliers.
$12.86 - $16.11
24% of jobs
The median wage is $18.59 / hr.
$16.11 - $19.37
22% of jobs
$19.37 - $22.62
16% of jobs
$24.06 is the 75th percentile. Wages above this are outliers.
$22.62 - $25.87
9% of jobs
$25.87 - $29.12
7% of jobs
$29.12 - $32.38
4% of jobs
$32.38 - $35.63
4% of jobs
$35.63 - $38.88
3% of jobs
$38.88 - $42.13
1% of jobs
$42.13 - $45.38
0% of jobs
$9
$22
$45
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What does a developer operations associate do?
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Full-time
Re-posted 20 days ago
Job description
Job Purpose
ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is designed for recent college graduates pursuing an entry-level opportunity at the intersection of financial technology and client services.
Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services.
Responsibilities
- Client Support
- Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency
- Troubleshoot and resolve client issues in a timely manner, leveraging available resources including knowledge bases and internal tools
- Accurately document all client interactions and case details within the organizational CRM system (Salesforce)
- Identify and escalate complex or systemic issues to appropriate internal teams, ensuring clear and timely communication with clients throughout the resolution process
- Support first-call resolution objectives while maintaining high standards of service quality and client satisfaction
- Product Delivery
- Support the coordination and delivery of product updates, enhancements, and releases to clients
- Participate in the product defect and enhancement feedback process by accurately identifying issues and communicating resolution status to relevant stakeholders
- Collaborate with cross-functional teams including Product, Engineering, and Account Management to ensure a consistent client experience throughout product changes
- Assist in the preparation and distribution of client-facing communications, release documentation, and training materials
- Implementations & Professional Services
- Support the onboarding and implementation of new clients onto ICE Mortgage Technology platforms
- Assist project teams in coordinating client-facing activities, system configuration tasks, and project documentation
- Guide clients through system setup, workflow configuration, and integration processes to facilitate a successful go-live experience
- Contribute to process documentation, workflow mapping, and continuous improvement initiatives across client operations
Knowledge and Experience
- Bachelor's degree in Business, Finance, Communications, Information Technology, Operations Management, or a related field
- No prior mortgage industry experience required; comprehensive onboarding and role-specific training will be provided
- Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally to varied audiences
- Strong organizational skills with demonstrated ability to manage competing priorities and meet established deadlines
- Ability to work collaboratively across teams and adapt effectively in a fast-paced, dynamic environment
- Commitment to professional development and a strong interest in mortgage technology and client-facing operations
Technical and Preferred Skills
- Proficiency in Microsoft Office Suite, with particular emphasis on Excel
- Familiarity with data analysis or reporting tools such as Power BI, Tableau, SQL, or AI tools is preferred
- Demonstrated aptitude for technology and willingness to develop proficiency in mortgage-specific software platforms, including ICE's MSP and Encompass solutions
- Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions
- Foundational knowledge of APIs, webhooks, or technical integration concepts is beneficial but not required
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
About IntercontinentalExchange
Sourced by ZipRecruiter
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1990