Customer Operations Associate
$115K - $130K/yr
Customer Operations Associate Outset invented a better way to do research: AI-powered user ... and engineering teams to ensure our customers succeed in their research. You'll become our ...
$115K - $130K/yr
Customer Operations Associate Outset invented a better way to do research: AI-powered user ... and engineering teams to ensure our customers succeed in their research. You'll become our ...
$115K - $130K/yr
Customer Operations Associate Outset invented a better way to do research: AI-powered user ... and engineering teams to ensure our customers succeed in their research. You'll become our ...
San Francisco, CA · On-site +1
The Opportunity We're looking for a high-performing Business Operations Associate to help solve ... engineering teams * Familiarity with tools like Salesforce, Looker, SQL, or Airtable * You've built ...
San Francisco, CA · On-site +1
The Opportunity We're looking for a high-performing Business Operations Associate to help solve ... engineering teams * Familiarity with tools like Salesforce, Looker, SQL, or Airtable * You've built ...
The Opportunity We're looking for a high-performing Business Operations Associate to help solve ... engineering teams * Familiarity with tools like Salesforce, Looker, SQL, or Airtable * You've built ...
The Opportunity We're looking for a high-performing Business Operations Associate to help solve ... engineering teams * Familiarity with tools like Salesforce, Looker, SQL, or Airtable * You've built ...
Oakland, CA · On-site
$129K - $185.10K/yr
AWS Certified DevOps Engineer, AWS Solutions Architect, or HashiCorp Certified Terraform Associate. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available ...
Oakland, CA · On-site
$129K - $185.10K/yr
AWS Certified DevOps Engineer, AWS Solutions Architect, or HashiCorp Certified Terraform Associate. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available ...
Oakland, CA · On-site +1
$60.50 - $83/hr
AWS Certified DevOps Engineer, AWS Solutions Architect, or HashiCorp Certified Terraform Associate. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available ...
Oakland, CA · On-site +1
$60.50 - $83/hr
AWS Certified DevOps Engineer, AWS Solutions Architect, or HashiCorp Certified Terraform Associate. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available ...
San Francisco, CA · Remote
$153.20K - $196.80K/yr
IT Labs - Senior Azure Cloud DevOps Engineer At IT Labs, we are looking for a hands-on Senior Azure ... Docker Certified Associate * HashiCorp Terraform Associate * Security certifications related to ...
New
San Francisco, CA · Remote
$153.20K - $196.80K/yr
IT Labs - Senior Azure Cloud DevOps Engineer At IT Labs, we are looking for a hands-on Senior Azure ... Docker Certified Associate * HashiCorp Terraform Associate * Security certifications related to ...
New
San Francisco, CA · Remote
$133.10K - $170.90K/yr
IT Labs - Senior Azure Cloud DevOps Engineer At IT Labs, we are looking for a hands-on Senior Azure ... Docker Certified Associate * HashiCorp Terraform Associate * Security certifications related to ...
New
Quick apply
San Francisco, CA · Remote
$133.10K - $170.90K/yr
IT Labs - Senior Azure Cloud DevOps Engineer At IT Labs, we are looking for a hands-on Senior Azure ... Docker Certified Associate * HashiCorp Terraform Associate * Security certifications related to ...
New
San Francisco, CA · On-site
$90K - $115K/yr
As a Strategy & Operations Associate, you'll be a critical operator-analyst driving our most ... From 0→1 launches to process re-engineering, you'll take ownership of problems end-to-end ...
San Francisco, CA · On-site
$90K - $115K/yr
As a Strategy & Operations Associate, you'll be a critical operator-analyst driving our most ... From 0→1 launches to process re-engineering, you'll take ownership of problems end-to-end ...
Marketing Operations Associate About Ava Community Energy Ava Community Energy (Ava) is a Joint ... Execute basic website updates in WordPress and interface with web developers for optimization.
Marketing Operations Associate About Ava Community Energy Ava Community Energy (Ava) is a Joint ... Execute basic website updates in WordPress and interface with web developers for optimization.
$62.25 - $85.25/hr
About the Role: [Internal] Reality Labs is looking for a DevOps Integration Engineer to design ... Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ...
$62.25 - $85.25/hr
About the Role: [Internal] Reality Labs is looking for a DevOps Integration Engineer to design ... Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ...
$58 - $79.25/hr
Associate cloud engineer certification for GCP (or better GCP certification). * Knowledge and ... Operational, Regulatory Compliance), which includes effectively following and adhering to ...
$58 - $79.25/hr
Associate cloud engineer certification for GCP (or better GCP certification). * Knowledge and ... Operational, Regulatory Compliance), which includes effectively following and adhering to ...
$80K - $120K/yr
The Growth Strategy & Operations Associate will have the opportunity to engage with leaders across ... both engineering and business roles. Requirements * You have a Bachelor's degree from a top ...
$80K - $120K/yr
The Growth Strategy & Operations Associate will have the opportunity to engage with leaders across ... both engineering and business roles. Requirements * You have a Bachelor's degree from a top ...
Azure Data Engineer Associate (DP-203) or Microsoft Certified: Azure DevOps Engineer Expert (AZ-400) are highly valued. Must Have * 4+ years of experience developing APIs and integrating with 3rd ...
New
Azure Data Engineer Associate (DP-203) or Microsoft Certified: Azure DevOps Engineer Expert (AZ-400) are highly valued. Must Have * 4+ years of experience developing APIs and integrating with 3rd ...
New
San Francisco, CA · On-site
$80K - $120K/yr
The Growth Strategy & Operations Associate will have the opportunity to engage with leaders across ... both engineering and business roles. Requirements * You have a Bachelor's degree from a top ...
San Francisco, CA · On-site
$80K - $120K/yr
The Growth Strategy & Operations Associate will have the opportunity to engage with leaders across ... both engineering and business roles. Requirements * You have a Bachelor's degree from a top ...
San Francisco, CA · On-site
$115K - $130K/yr
We're a tight-knit team serving some of the world's largest enterprises As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering ...
San Francisco, CA · On-site
$115K - $130K/yr
We're a tight-knit team serving some of the world's largest enterprises As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering ...
We're a tight-knit team serving some of the world's largest enterprises As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering ...
We're a tight-knit team serving some of the world's largest enterprises As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering ...
Menlo Park, CA · On-site
$180K - $200K/yr
As a Business Operations Associate, you'll work at the center of the company - supporting our ... A degree in physics, mathematics, engineering, or another rigorous quantitative discipline from a ...
Menlo Park, CA · On-site
$180K - $200K/yr
As a Business Operations Associate, you'll work at the center of the company - supporting our ... A degree in physics, mathematics, engineering, or another rigorous quantitative discipline from a ...
San Francisco, CA · On-site
$110K - $140K/yr
Business Operations Associate Harper is an AI-native commercial insurance company in San Francisco ... The patterns you spot become the things engineering builds next. No two weeks look the same, and ...
San Francisco, CA · On-site
$110K - $140K/yr
Business Operations Associate Harper is an AI-native commercial insurance company in San Francisco ... The patterns you spot become the things engineering builds next. No two weeks look the same, and ...
San Francisco, CA · On-site
We are disrupting traditional operations with AI powered workflows that create 100X leverage for ... Responsibilities include close partnership with engineering and product teams, internal roll-out of ...
San Francisco, CA · On-site
We are disrupting traditional operations with AI powered workflows that create 100X leverage for ... Responsibilities include close partnership with engineering and product teams, internal roll-out of ...
San Francisco, CA · On-site
We are disrupting traditional operations with AI powered workflows that create 100X leverage for ... Responsibilities include close partnership with engineering and product teams, internal roll-out of ...
San Francisco, CA · On-site
We are disrupting traditional operations with AI powered workflows that create 100X leverage for ... Responsibilities include close partnership with engineering and product teams, internal roll-out of ...
$13.83 - $18.52
9% of jobs
$21.57 is the 25th percentile. Wages below this are outliers.
$18.52 - $23.20
24% of jobs
The median wage is $26.77 / hr.
$23.20 - $27.88
22% of jobs
$27.88 - $32.56
16% of jobs
$34.65 is the 75th percentile. Wages above this are outliers.
$32.56 - $37.25
9% of jobs
$37.25 - $41.93
7% of jobs
$41.93 - $46.61
4% of jobs
$46.61 - $51.29
4% of jobs
$51.29 - $55.98
3% of jobs
$55.98 - $60.66
1% of jobs
$60.66 - $65.34
0% of jobs
$13
$32
$65
$115K - $130K/yr
Other
Posted 27 days ago
Outset invented a better way to do research: AI-powered user interviews.
Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.
Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft's venture arm), 8VC, Y Combinator, and Adverb Ventures.
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.
We're a tight-knit team of 30 based in San Francisco's Financial District, serving some of the world's largest enterprises
As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering teams to ensure our customers succeed in their research. You'll become our customers' go-to partner, helping them navigate the platform, manage research logistics, and unlock the full value of our tools. This is a high-impact role with tons of room for ownership, learning, and growth.
Qualifications
Support customer research success by reviewing study content, assisting with participant recruitment, and providing hands-on research support
Act as a trusted product advisor, responding to questions, troubleshooting issues, and helping customers make the most of our platform
Collaborate with external partners (e.g., vendors assisting with study participant recruitment) to ensure smooth research execution
Contribute to product knowledge by building and maintaining help center content and improving internal documentation
Advocate for our users and inform our product roadmap by sharing customer insights and feedback with the Outset team
Develop process and systems to optimize our internal workflows, including incorporation of automation and AI
Qualifications
Experience in consulting, market research, research operations (including expert networks/ participant recruitment), social science research, or adjacent fields
1-2+ years of experience successfully managing customer relationships (e.g., consulting, market research, project management, account management, etc.)
Excellent communication skills, with experience adapting communication to relevant audiences
A proactive, problem-solving mindset and a passion for helping customers succeed - when you see a problem that needs to be solved, you take ownership
Experience developing strong product expertise and/or technical expertise
Strong organizational skills and experience managing multiple priorities or workstreams in parallel
Benefits
Daily collaboration with founders, shaping the core product vision.
Exposure to and collaboration with design and research leaders at top global brands.
Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.
Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.
Compensation Range: $115K - $130K