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Deutsche Bank Client Service Jobs (NOW HIRING)

Deutsche Bank

Private Bank, IM, AVP, LATAM

Miami, FL · Hybrid

$90K - $130K/yr

Arranging and leading client calls and meetings to deliver market views and suitable solutions to ... Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated ...

Deutsche Bank

Senior Technical Expert

Birmingham, AL · Hybrid

... Deutsche Bank's client franchise and is a market leader in Cash Management, Trade Finance and Lending, Securities Services, and Trust and Agency services. This role operates within Corporate Bank ...

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How much do deutsche bank client service jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for deutsche bank client service in the United States is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Deutsche Bank Client Service professional, and why are they important?

To thrive as a Deutsche Bank Client Service professional, you need strong financial acumen, problem-solving abilities, and experience in banking or financial services, often supported by a relevant degree. Familiarity with client management systems, CRM software, and banking platforms such as SWIFT is commonly required. Exceptional communication, attention to detail, and relationship-building skills set top performers apart in this role. These competencies ensure seamless client experiences, efficient issue resolution, and the cultivation of long-term client relationships critical to Deutsche Bank's success.

How does the Deutsche Bank Client Service team typically collaborate with other departments to resolve client issues?

As a member of the Deutsche Bank Client Service team, you will frequently collaborate with departments such as Operations, Compliance, and Relationship Management to address and resolve client inquiries or issues. This often involves coordinating information, clarifying complex transactions, and ensuring that clients receive timely and accurate responses. Clear communication and strong organizational skills are essential, as you’ll act as a bridge between clients and internal specialists. Regular meetings and collaborative tools are used to streamline workflows and maintain high service standards.

What does a Deutsche Bank Client Service professional do?

A Deutsche Bank Client Service professional acts as the main point of contact for clients, addressing their inquiries and ensuring their banking needs are met efficiently. They handle account management, resolve issues, provide information on products and services, and coordinate with other departments to deliver tailored solutions. Their goal is to maintain strong client relationships and ensure satisfaction with Deutsche Bank's offerings.
FXPB Client Service Representative - AS

FXPB Client Service Representative - AS

Deutsche Bank

New York, NY • On-site

$75K - $119.50K/yr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Deutsche Bank rating

7.7

Company rating: 7.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

71st of 141 rated banks

Job description

Job Description:
Job Title FXPB Client Service Representative
Corporate Title Associate
Location New York
Overview
Sitting within the FXPB Client Service Team, you as Client Service Representative will serve as the primary point of contact for many of the Bank's top tier clients who trade a wide range of FX (Foreign Exchange) products. You'll be well placed to develop existing Client relationships and build new Client relationships across the Market. Furthermore you'll be working on innovative projects involving the development of our FX Prime Brokerage. You will act as a primary point of contact for senior stakeholders in the FXPB and wider FX Business, and will be expected to role-model excellence and drive forward the evolution of our FXPB offering and Client Service model. With global representation, the FXPB team provide client coverage 24 hours, utilising a follow-the-sun model with teams based in Asia, Europe and in the US, Client Services representatives are able to build strong relationships with clients and collaborate to implement continuous process improvements and new solutions.
What We Offer You
  • A diverse and inclusive environment that embraces change, innovation, and collaboration
  • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
  • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
  • Educational resources, matching gift and volunteer programs

What You'll Do
  • Manage trade capture, trade booking, reconciliation, and trade event management of FX trades, while developing process flows and increasing operational efficiency by identifying and implementing changes to existing processes
  • Role-model and showcase the FXPB Client Service Team to both internal and external stakeholders, mentoring and developing individual team members to promote an inclusive and knowledgeable team culture
  • Act as an escalation point for daily Client management and issue resolution, serving as the primary point of contact for client issues and escalations, and following up with internal/external teams until resolution
  • Build meaningful and value add relationships across a broad spectrum of Clients, both existing and prospective
  • Provide Client Solutions by collaborating with Sales, Product, Risk teams, Transition/Onboarding, Client Services and Technology teams to understand client needs and implement innovative solutions for existing clients
  • Identify areas of inefficiency or risk and proactively work toward appropriate changes

Skills You'll Need
  • In depth knowledge of FX & FXPB market. Understanding of industry tools preferable
  • In depth knowledge of complex FX derivatives
  • Understanding of FXPB market and knowledge of wide ranging Client types, including Hedge Funds, HFT's, Investment Managers and Retail Aggregators and an understanding of ECN trading platforms including Reuters & EBS
  • Strong Information Technology (IT) skills Preferred in Excel, Macro & Structured Query Language (SQL)
  • Bachelor's degree and/or relevant experience working in Financial Services, preferably in a client facing role

Skills That Will Help You Excel
  • Data analysis experience and strong Microsoft Excel skills
  • Ability to work independently as well as in a team environment
  • Ability to identify and prioritize multiple tasks with keen attention to detail and focus on risk management
  • Fluent Portuguese speaker preferred. Spanish also advantageous

Expectations
It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in New York is $75,000 to $119,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email HR.Direct@DB.com.
#LI-HYBRID
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.

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About Deutsche Bank

Sourced by ZipRecruiter

Deutsche Bank is the leading German bank with strong European roots and a global network. We're driving growth through our strong client franchise. Against a backdrop of increasing globalization in the world economy, Deutsche Bank is very well-positioned, with significant regional diversification and substantial revenue streams from all the major regions of the world. We serve our clients' real economic needs in commercial banking, investment banking, private banking and asset management. We are investing heavily in digital technologies, prioritizing long term success over short-term gains, and serving society with ambition and integrity.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Social media

Twitter

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