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Desktop Support Jobs in Vaughan, ON (NOW HIRING)

Serta Simmons

Clerk, Operations (CAN)

Woodbridge, ON · On-site

... desktop support to users partnering with IT as necessary Manage events such as site meetings and visits. Arrange meeting spaces and meals, prepare printed materials, create event agendas, setup AV ...

1Valet

Field Technician Support

Toronto, ON · On-site

Provide remote support via tools such as Remote Desktop Management (RDM) and VPN to troubleshoot and configure client systems securely. Support and troubleshoot computer networks, including IP ...

1Valet

Field Technician Support

Toronto, ON · On-site

... Desktop Management (RDM) and VPN to troubleshoot and configure client systems securely. ● Support and troubleshoot computer networks, including IP addressing, switches, PoE devices, and basic ...

CMG Marketing

Bookkeeper & Office Support

Toronto, ON · Hybrid

... Desktop Handle accounts payable and receivable, invoicing, and payment tracking Perform monthly ... Support month-end processes and reporting Maintain accurate and up-to-date financial records ...

CMG Marketing

Bookkeeper & Office Support

Toronto, ON · On-site

... support. This is a hands-on hybrid role combining financial responsibilities with program ... Desktop · Handle accounts payable and receivable, invoicing, and payment tracking · Perform ...

CAAT Pension Plan

Technical Support Analyst

Toronto, ON

CA$73K - CA$86K/yr

About the Role: We are seeking a Technical Support Analyst to maintain and enhance CAAT ... A demonstratedexpertisein Windows desktop administration, along with knowledge and familiarity with ...

Propel Holdings

Level I Support Desk

Toronto, ON · On-site

$40K - $55K/hr

Maintain, troubleshoot, and repair laptops, desktops, monitors, and peripherals as needed ... Provide frontline support for Microsoft 365 applications, Azure AD/Entra ID authentication, and ...

Third Octet

IT Support Analyst

Mississauga, ON · On-site +1

Provide support services to internal project teams and client IT teams and/or end users directly ... Understanding of key Microsoft technologies, focusing on Microsoft 365, including Desktop and ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Vaughan, ON

Desktop Support information

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What cities near Vaughan, ON are hiring for Desktop Support jobs? Cities near Vaughan, ON with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Vaughan, ON as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Repair Technician (Laptops/Desktop/cellphones)

Best Buy Canada

Brampton, ON

CA$18 - CA$18.68/hr

Full-time

Re-posted 8 hours ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,777 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

You'll Love It Here! We're Hiring a Product Tester

As a Product Tester, you'll play a key role in assessing, validating, and processing consumer electronics within our fast-paced Geek Squad City environment. You'll thoroughly test devices to determine functionality, accurately process units through the appropriate workflow, and help prepare products for their next stage, including refurbishment or resale when applicable. This role is ideal for someone who enjoys hands-on technology work, troubleshooting, and working in a dynamic operational setting.

Shift Requirements

  • Monday to Friday, with Saturday flexibility required
  • 11:00 AM – 7:30 PM

What You'll Do as a Product Tester

Product Testing & Device Processing

  • Test and evaluate a variety of consumer electronics, including smartphones, tablets, gaming products, wearable technology, and related accessories.
  • Determine whether products are operational, defective, or require further inspection or repair.
  • Process and accurately disposition devices through the appropriate workflow.
  • Perform data wiping and factory resets while ensuring customer information is securely removed.
  • Prepare devices for refurbishment, resale, recycling, or repair as required.
  • Support additional technical service activities and special projects as assigned.

Technical Support & Quality Assurance

  • Assist with device testing, diagnostics, troubleshooting, and repair processes.
  • Conduct functional testing on returned, refurbished, and pre-owned electronics.
  • Verify product quality and ensure units meet operational standards.
  • Maintain compliance with privacy and data security requirements, including PIPEDA.
  • Accurately document testing outcomes and system updates.

Operational Support

  • Safely perform material handling duties involving products and equipment up to 50 lbs.
  • Maintain organized work areas and adhere to established operational procedures.
  • Utilize internal systems and tools to track workflows, testing results, and inventory movement.

What We're Looking For

  • Minimum 6 months of experience in a service centre, repair depot, refurbishment facility, or similar technical environment.
  • Minimum 6 months of experience testing, troubleshooting, or repairing consumer electronics.
  • Experience working with mobile devices, tablets, gaming products, or other consumer technology is considered an asset.
  • Knowledge of privacy and data protection requirements, including PIPEDA.
  • Strong attention to detail and commitment to quality standards.
  • Ability to work effectively in a fast-paced environment with changing priorities.
  • Comfortable performing repetitive tasks with a high degree of accuracy.
  • Strong verbal and written communication skills.
  • Ability to consistently lift and move products weighing up to 50 lbs.

Education

  • Grade 12 diploma or equivalent required.
  • Consumer Electronics, Electronics Technology, Computer Studies, or a related technical program is considered an asset.

Why You'll Love It Here

  • Competitive compensation and benefits.
  • Employee discounts on the latest technology.
  • Fun, inclusive, and supportive team environment.
  • Opportunities to develop and expand your technical skills.
  • Hands-on experience working with a wide range of consumer electronics.
  • Career growth opportunities within a leading technology and retail organization.

Join Our Amazing Team!

We're looking for passionate, detail-oriented team members who enjoy working with technology and take pride in delivering high-quality results. If you're excited by the opportunity to test, troubleshoot, and process a variety of consumer electronics in a dynamic environment, we'd love to hear from you.

Base pay range

Hourly pay rate: $18.00 - $18.68

Pay may vary by province. Pay listed is for the location advertised.

 

9200 Airport Road, Brampton, ON L6S 6G6

This posting is for a vacancy.

PandoLogic. Keywords: Computer Technician, Location: Brampton, ON - L6V 3G4

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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