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Desktop Support Jobs in Lafayette, IN (NOW HIRING)

Inari

IT Support Analyst

West Lafayette, IN · On-site

Provide daily onsite support, monitoring and triage of managed infrastructure, services, applications, and laptop/desktop support using an IT service management system * Create and maintain user ...

Inari

IT Support Analyst

West Lafayette, IN · On-site

Provide daily onsite support, monitoring and triage of managed infrastructure, services, applications, and laptop/desktop support using an IT service management system * Create and maintain user ...

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All JobsDesktop Support JobsDesktop Support Jobs in Lafayette, IN

Desktop Support information

See Lafayette, IN salary details

$13

$22

$31

How much do desktop support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support in Lafayette, IN is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.80 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

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For Desktop Support jobs in Lafayette, IN, the most frequently searched job titles are:

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Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Lafayette, IN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,957 per year, or $22.1 per hour.

DESKTOP SUPPORT SPECIALIST

Riggs Community Health

Lafayette, IN • On-site

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

 

Join the fast-paced world of clinical IT operations. Riggs Community Health Center is seeking a knowledgeable, trusted, and professional Desktop Support Specialist to join our IT team. Healthcare IT is not like your typical home-computer service desk! Enjoy a complex, and ever-evolving, high tech work space. If you are a multi-tasker, service-oriented, and love a challenge, this may be the job for you. Our IT department ensures the safety and compliance of confidential medical records and integral office technology functions. Riggs Community Health Center...Improving Health. Improving Lives.

Riggs Community Health Center is a highly rated Federally Qualified Health Center (FQHC) dedicated to the mission of improving access to quality, cost effective, comprehensive health care with respect and compassion to under-served community members. The right candidate will share our mission and will reap the rewards of a fulfilling career in helping our community. We offer a competitive benefits package including attractive salary, medical, dental, vision, up to $700 in HSA employer-paid funds, life insurance, short term & long term disability, 3 weeks paid time off, 8 paid holidays, bonus, 401(k) with match, and more!

Essential Duties:

•    Administers end-user workstations and supports end-user activities utilizing TCP/IP on a Microsoft Windows-based local area network (LAN).
•    Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions.
•    Installs, configures and maintains personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers and related equipment.
•    Performs and/or oversees software and application installation and upgrades.
•    Plans and implements network security, managing host security, file permissions, file system integrity, and adding and deleting users.
•    Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties.
•    Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems.
•    Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
•    Assists personnel of other departments as a computer resource.
•    Provides computer orientation to new and existing company staff.
•    Performs other duties as assigned by supervisor.

Location & Work Authorization: Applicants must currently reside within a reasonable commuting distance of the position. Relocation assistance is not offered for this position. Applicants must be legally authorized to work in the United States. Employer-sponsored immigration or visa assistance is not available for this position.


Monday - Friday: 8:00am - 5:00pm (some minor variation may be expected due to limited special projects or urgent need for IT support)

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