Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Quick apply
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Dynamic PC Support
Tupelo, MS · On-site
$17/hr
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Dynamic PC Support
Tupelo, MS · On-site
$17/hr
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Dynamic PC Support Techician
Tupelo, MS · On-site
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
Dynamic PC Support Techician
Tupelo, MS · On-site
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...
LAN Technian 1 - Southern Motion Plant 1
Pontotoc, MS · On-site
$45K - $55K/yr
Experience * 0-2 years of IT support or networking experience preferred. * Experience with Windows desktop operating systems. * Manufacturing environment experience is a plus but not required.
LAN Technian 1 - Southern Motion Plant 1
Pontotoc, MS · On-site
$45K - $55K/yr
Experience * 0-2 years of IT support or networking experience preferred. * Experience with Windows desktop operating systems. * Manufacturing environment experience is a plus but not required.
... first-level technical support for the company's computer systems, network infrastructure, manufacturing technology, and end users. This position installs, maintains, and troubleshoots desktop ...
... first-level technical support for the company's computer systems, network infrastructure, manufacturing technology, and end users. This position installs, maintains, and troubleshoots desktop ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
IT Support Specialist
Medical
Dental
Vision
Retirement
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Desktop Support information
See Houston, MS salary details
$12.40 - $13.93
1% of jobs
$13.93 - $15.47
5% of jobs
$15.47 - $17
15% of jobs
$17.31 is the 25th percentile. Wages below this are outliers.
$17 - $18.54
20% of jobs
The median wage is $19.31 / hr.
$18.54 - $20.07
18% of jobs
$21.54 is the 75th percentile. Wages above this are outliers.
$20.07 - $21.61
17% of jobs
$21.61 - $23.15
9% of jobs
$23.15 - $24.68
6% of jobs
$24.68 - $26.22
5% of jobs
$26.22 - $27.75
2% of jobs
$27.75 - $29.29
1% of jobs
$12
$20
$29
How much do desktop support jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for desktop support in Houston, MS is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.02 per hour, depending on experience, location, and employer.
What is a desktop support?
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
What does a desktop support professional do?
Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are some common challenges faced by desktop support professionals, and how can they be overcome?
Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
What is the career path for desktop support?
A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.
What is the work of desktop support?
Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Houston, MS?
The most popular types of Desktop Support jobs in Houston, MS are:
What job categories do people searching Desktop Support jobs in Houston, MS look for?
The top searched job categories for Desktop Support jobs in Houston, MS are:
What cities near Houston, MS are hiring for Desktop Support jobs?
Cities near Houston, MS with the most Desktop Support job openings:
Worldwide TechServices rating
4.9
Based on 6 frontline employees who took The Breakroom Quiz
215th of 224 rated it services
Job description
Company Description
Additional Information
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
Job DescriptionThe Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
- Provide customer support for designated equipment
- Answer client questions in a professional manner
- Accept and deliver all service calls assigned within the established service level agreement for each client
- Meet established customer service satisfaction criteria as outlined in established guidelines and policies
- Complete all administrative tasks associated with each call as documented in established policies and guidelines
- Complete real-time reporting of all calls as documented in established policies and guidelines
- Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
- Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
- Report all activity in an accurate and timely manner
- Understand all Safety policies and guidelines and work within the guidelines of policies daily
- Additional requirements may exist if offer of employment is extended
- Other duties may be assigned to meet business needs
Education and Experience:
- Typically requires technical school certification or equivalent and 0-2 years of relevant experience
- Previous customer service experience is a plus
Certifications and/or Qualifications:
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver’s License and reliable transportation with valid registration and adequate insurance
Skills:
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances, and occasional overnight assignments within other geographies
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
What Worldwide TechServices employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Worldwide TechServices
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Tewksbury, MA, US
Year founded
1951