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Desktop Support Network Engineer Jobs in Grayson, GA

neptune technologies

Network Engineer Lead

Duluth, GA · Hybrid

$93K - $128K/yr

Network Engineer Lead Position Summary We are seeking a highly skilled Network Engineer Lead to ... Design, build, and configure new network infrastructure to support business growth and ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

What does a great IT Desktop Support Technician do? * Provide in-person and remote technical support for hardware, software, and network-related issues. * Support office technology including printers ...

Deloitte

Network Engineer III

Atlanta, GA · Hybrid

Experience supporting project delivery workstreams and coordinating with client stakeholders ... Senior Network Engineer Our Enterprise Networks practice, part of Hybrid Cloud Infrastructure ...

Cargill

Sr. Network Engineer- Versa SDWAN

Atlanta, GA

$103K - $141K/yr

Job Purpose and Impact The Network DevOps Senior Engineer will design, automate, operate, and ... Hands-on experience supporting enterprise WAN or SD-WAN environments, with a strong understanding ...

Dallas College

Network Engineer

Brookhaven, GA · Hybrid

$79K/yr

Able to diagnose, resolve, and document hardware/ software and network problems and provide end user training and support as required. * Experience with firewall, intrusion prevention, VPN, and ...

Cargill

Sr. Network Engineer- Versa SDWAN

Atlanta, GA · On-site

$103K - $141K/yr

Job Purpose and Impact The Network DevOps Senior Engineer will design, automate, operate, and ... Hands-on experience supporting enterprise WAN or SD-WAN environments, with a strong understanding ...

Cargill

Sr. Network Engineer- Versa SDWAN

Atlanta, GA

$100K - $137K/yr

Job Purpose and Impact The Network DevOps Senior Engineer will design, automate, operate, and ... Hands-on experience supporting enterprise WAN or SD-WAN environments, with a strong understanding ...

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Desktop Support Network Engineer information

See Grayson, GA salary details

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How much do desktop support network engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for desktop support network engineer in Grayson, GA is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.56 per hour, depending on experience, location, and employer.

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

Network Engineer

Atlanta, GA • On-site

Intercontinental Exchange Holdings, Inc.
Finance and Insurance • 5 - 10K employees
Learn more about Intercontinental Exchange Holdings, Inc.external

Full-time

Posted 9 days ago

Job description

Overview
Job Purpose
Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The Engineer role within the ICE Network Engineering team provides leadership in network design, validation, deployment, maintenance and 24x7 operational support.
The successful candidate will work on further advancing one of the largest and global financial networks with a wide variety of critical services as well as help drive large scale office refreshes and migrations. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
Responsibilities
  • Deploy, support and maintain mixed vendor network infrastructure
  • Document and publish standards and designs
  • Assist ICE staff with problem solving and escalation procedures
  • Understand and follow operational policies/procedures and promote adherence to same
  • Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure
  • Collaborate and work closely with all other IT teams
  • Lead incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents

Knowledge and Experience
  • Bachelor of Science Degree in Computer Engineering or related field
  • In depth knowledge of general network principles and technology, and how to apply them in a service-oriented mission critical environment
  • Extensive network routing protocols and troubleshooting skills in BGP and OSPF
  • Experience with switching protocols - L2/L3 Vlans, Spanning tree
  • Strong Knowledge of NAT, route maps/ACLs, and routing policies
  • Strong knowledge of modern configuration management tools (Ansible, Jinja, JSON)
  • Strong knowledge and experience developing in Python
  • Proficient with GIT for software collaboration and version control
  • 3+ years' experience hands on support and troubleshooting of production networks
  • 3+ years' experience with design and implementation on complex works
  • Running and analyzing sniffer traces with deep TCP/IP protocol understanding
  • Basic Unix/Linux system administration
  • Excellent communication and documentation skills
  • Excellent customer service attitude
  • Ability to operate effectively and professionally under pressure

Preferred Skills
  • Experience working with wireless technology
  • Experience working with Firewalls and Load balancers
  • Expert level network certifications
  • Firewall and Load Balancer advanced certification
  • In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details)

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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