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Desktop Support Network Engineer Jobs in Florida

Ascension Fed

Network Engineer/WAN

Melbourne, FL · On-site

Collaborate with cross-functional teams to support network infrastructure upgrades and expansions ... network engineering with a focus on WAN technologies. * Strong knowledge of WAN protocols and ...

AA2IT

Desktop Support Tech

Jacksonville, FL · On-site

$18.75 - $24/hr

... connect network printers). • Working experience or strong understanding of enterprise ... Preferred : • Having experience supporting applications related to engineering, manufacturing ...

AA2IT

Desktop support Tech

Pensacola, FL · On-site

$19 - $24.25/hr

AA2IT is seeking a Desktop Support Tech to provide technical support for computer systems and ... network switches. • Escalates problems and issues to a higher level of support if unable to ...

HOPCo

Desktop Support ENG II

Jacksonville, FL · On-site +1

$17.75 - $22.75/hr

Architect wireless and network solutions * Create printer mappings for clinical systems. * Escalate ... Knowledge of Telephony systems programming, documentation, and process creation. * Knowledge of ...

Venator

Network Engineer

Tampa, FL · On-site

About the Job Venat f4re is seeking a Senior Network Engineer to support the USCENTCOM Information Technology Services (CITS) Program. This position serves as a technical leader responsible for ...

AA2IT

Network Engineer IV

Fort Myers, FL · On-site

AA2IT is a company seeking a Network Engineer IV to determine user requirements and design ... software, desktop communications software, operating system software and internet directory ...

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Desktop Support Network Engineer information

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

What cities in Florida are hiring for Desktop Support Network Engineer jobs?

Cities in Florida with the most Desktop Support Network Engineer job openings:

Desktop Support Technician - Fort Pierce

Lake Worth Beach, FL • On-site

Goodwill Industries Manasota Inc
See more jobs at Goodwill Industries Manasota Incexternal

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

 

DESKTOP SUPPORT TECHNICIAN

THE COMPANY: 

At Goodwill, we aim to create a positive and fulfilling work environment emphasizing training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty-hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc, and many other attractive benefits listed below.

THE POSITION: 

As the Desktop Support Technician, you will:

  • Delivers IS support through the management of the desktop support processes
  • Provides outstanding customer service to end-users on hardware, software, and network problems, questions or issues
  • Troubleshoot problems with operating systems, applications, remote access, email, and telephone and wireless issues

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

 THE QUALIFICATIONS: 

  • Strong proficiency in database network-related fundamentals.
  • 2+ years of experience in the IT field supporting 100+ users.
  • 2+ years of demonstrated experience troubleshooting PC desktop issues is required.
  • CompTIA A+ and CompTIA N+ are preferred.
  • Strong time management and organizational skills.
  • Must be willing to work occasional evenings and weekends per business needs (on-call)

 

THE PHYSICAL REQUIREMENTS: 

  • Must be able to sit, stand, bend, and reach for extended periods 
  • Must be able to lift, push, pull, carry, or otherwise move up to 25 pounds with no support regularly