Position: Desktop Support Engineer (Window 11 Upgrade) Location: Plymouth MA (Onsite) Hire Type ... Support automated management process for employee endpoints, providing them a seamless and ...
Position: Desktop Support Engineer (Window 11 Upgrade) Location: Plymouth MA (Onsite) Hire Type ... Support automated management process for employee endpoints, providing them a seamless and ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate complex issues to Tier 2/3 support as needed * Install, configure, image, and maintain desktops, laptops ...
Service desk L1 engineer
Plymouth, MA · On-site
$22.25 - $30.50/hr
Remote desktop connectivity applications, Windows end point support * MS Office Suite and ... Use the Incident Management System to document and manage problems and work requests and their ...
Service desk L1 engineer
Plymouth, MA · On-site
$22.25 - $30.50/hr
Remote desktop connectivity applications, Windows end point support * MS Office Suite and ... Use the Incident Management System to document and manage problems and work requests and their ...
Service desk L1 engineer
Plymouth, MA · On-site
$22.25 - $30.50/hr
Remote desktop connectivity applications, Windows end point support * MS Office Suite and ... Use the Incident Management System to document and manage problems and work requests and their ...
Service desk L1 engineer
Plymouth, MA · On-site
$22.25 - $30.50/hr
Remote desktop connectivity applications, Windows end point support * MS Office Suite and ... Use the Incident Management System to document and manage problems and work requests and their ...
IT Support Specialist
Centerville, MA · On-site
$50K - $65K/yr
... Desktops. We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud ... Some prior IT support experience such as an internship positions is required. You must be able to ...
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IT Support Specialist
Centerville, MA · On-site
$50K - $65K/yr
... Desktops. We're a cloud focused managed service provider (MSP) moving SMB clients to the cloud ... Some prior IT support experience such as an internship positions is required. You must be able to ...
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IT Support Technician
Plymouth, MA · On-site
$35 - $42/hr
Support Microsoft 365 applications, Windows operating systems, and standard business software. * Assist with laptop, desktop, peripheral, and other IT asset deployments and lifecycle management.
IT Support Technician
Plymouth, MA · On-site
$35 - $42/hr
Support Microsoft 365 applications, Windows operating systems, and standard business software. * Assist with laptop, desktop, peripheral, and other IT asset deployments and lifecycle management.
Job Title Technology Support Specialist / Data Systems Manager Program READS Academy 44 Bedford Street, Middleboro, MA 02346 READS Deaf and Hard-of-Hearing Program (DHH) 399 Old Colony Rd, Norton, MA ...
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Job Title Technology Support Specialist / Data Systems Manager Program READS Academy 44 Bedford Street, Middleboro, MA 02346 READS Deaf and Hard-of-Hearing Program (DHH) 399 Old Colony Rd, Norton, MA ...
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Controller
Barnstable, MA · On-site
... support forecasting and strategic planning ... This is an excellent opportunity for an Accounting Manager or Senior Accountant looking to step ...
Controller
Barnstable, MA · On-site
... support forecasting and strategic planning ... This is an excellent opportunity for an Accounting Manager or Senior Accountant looking to step ...
... support forecasting and strategic planning ... This is an excellent opportunity for an Accounting Manager or Senior Accountant looking to step ...
... support forecasting and strategic planning ... This is an excellent opportunity for an Accounting Manager or Senior Accountant looking to step ...
Controller
Barnstable, MA · On-site
... support forecasting and strategic planning ... This is an excellent opportunity for an Accounting Manager or Senior Accountant looking to step ...
Controller
Barnstable, MA · On-site
... support forecasting and strategic planning ... This is an excellent opportunity for an Accounting Manager or Senior Accountant looking to step ...
IT Systems Analyst
New Bedford, MA · On-site
$60K - $67K/yr
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ... Project management organizational and planning skills * Previous experience in help desk ...
IT Systems Analyst
New Bedford, MA · On-site
$60K - $67K/yr
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ... Project management organizational and planning skills * Previous experience in help desk ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Desktop Support Manager information
See Mashpee, MA salary details
$15.31 - $19.55
4% of jobs
$19.55 - $23.80
17% of jobs
$24.68 is the 25th percentile. Wages below this are outliers.
$23.80 - $28.04
19% of jobs
The median wage is $31.14 / hr.
$28.04 - $32.28
14% of jobs
$32.28 - $36.52
6% of jobs
$36.52 - $40.77
3% of jobs
$40.77 - $45.01
9% of jobs
$46.60 is the 75th percentile. Wages above this are outliers.
$45.01 - $49.25
6% of jobs
$49.25 - $53.49
7% of jobs
$53.49 - $57.74
7% of jobs
$57.74 - $61.98
6% of jobs
$15
$37
$61
How much do desktop support manager jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for desktop support manager in Mashpee, MA is $37.16, according to ZipRecruiter salary data. Most workers in this role earn between $24.71 and $49.38 per hour, depending on experience, location, and employer.
What is the difference between Desktop Support Manager vs Help Desk Supervisor?
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
What are some typical challenges faced by a desktop support manager and how can they be addressed?
Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.
What does a desktop support manager do?
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?
To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.
Is desktop support a good entry level job?
Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.
What does a desktop support manager do?
A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Mashpee, MA? The most popular types of Desktop Support jobs in Mashpee, MA are:
What cities near Mashpee, MA are hiring for Desktop Support Manager jobs? Cities near Mashpee, MA with the most Desktop Support Manager job openings:
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Re-posted 29 days ago
Job description
Position: Desktop Support Engineer (Window 11 Upgrade) Location: Plymouth MA (Onsite) Hire Type : Contract JOB DESCRIPTION: As DSS resource, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, Client provides an environment where you are challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. RESPONSIBILITIES: Imaging and new PC Deployment Using window 11. Expert level experience Installing and Building machine is needed Assist and support front-line operation support teams in solving advanced technical issues with guidance and coaching. Be the liaison with Engineering teams collaborating for resolution of complex desktop problems, communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams. Good at troubleshooting skills and imaging Experience on ServiceNow ticketing tool will be a plus. Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals. Work with front-line operation teams in implementing of new endpoint initiatives, providing associated training and Knowledge Articles as required for end-user support global teams. Software and Application deployments, including targeting & packaging, patching & updates, inventory control, and security baselining. Support automated management process for employee endpoints, providing them a seamless and efficient end-user experience to enable productivity. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching. Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Technologies such as AD, DNS, Exchange, and Citrix. 4 + years of experience with Configuration Management, MDM and Deployment methods with SCCM and Intune. Experience with deployment methods including inventory control, security baselining, patching, software, and application deployments. Understanding of Windows 10 new features, feature updates, and industry best practice processes. Understanding of Microsoft Patching Cycles & Policies, best practice processes. (ex. WSUS, Win10 Update Rings) Knowledge of new and emerging enterprise technologies (ex: Azure, Intune, Windows Analytics, Autopilot) Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction. Active technical certifications would be an asset. ITIL-Foundation and Agile experience an asset.
About Tanisha Systems
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Iselin, NJ, US
Year founded
2002