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Desktop Support Manager Jobs in Louisiana (NOW HIRING)

Manage and maintain company cellular devices and plans and coordinate with service providers as ... Skills Desktop, Support, Troubleshooting, Customer service, Active directory, Help desk, Help desk ...

This role is required to diagnose and repair problems, implement patches and upgrades, manage data ... Skills Desktop, Support, Troubleshooting, Customer service, Active directory, Help desk, Help desk ...

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Desktop Support Technician - Windows 11 Deployment & Support - Shreveport, LA * Timeframe - Sept ... management tools where applicable. * Validate devices following deployment and provide post ...

Desktop EUC L1

Baton Rouge, LA · On-site

$19.50 - $24.75/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...

Manager (Vegetation Support) Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC JOB SUMMARY/PURPOSE This position is responsible for management of the Power Delivery Vegetation Field ...

Manager (Vegetation Support) Work Place Flexibility: Onsite Legal Entity: Entergy Services, LLC JOB SUMMARY/PURPOSE This position is responsible for management of the Power Delivery Vegetation Field ...

IT Support Technician

Shreveport, LA · On-site

$17.50 - $24/hr

Required : • 1-2 years of technical support, help desk, or desktop support experience. • Strong understanding of Windows 10/11 operating systems. • Basic knowledge of networking concepts (DNS ...

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Desktop Support Manager information

See Louisiana salary details

$12

$30

$51

How much do desktop support manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for desktop support manager in Louisiana is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $41.11 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.

What are the most commonly searched types of Desktop Support jobs in Louisiana?

The most popular types of Desktop Support jobs in Louisiana are:

What are popular job titles related to Desktop Support Manager jobs in Louisiana?

For Desktop Support Manager jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Louisiana look for?

The top searched job categories for Desktop Support Manager jobs in Louisiana are:

What cities in Louisiana are hiring for Desktop Support Manager jobs?

Cities in Louisiana with the most Desktop Support Manager job openings:

Infographic showing various Desktop Support Manager job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $64,339 per year, or $30.9 per hour.

Onsite Desktop Support

Syntricate Technologies

Baton Rouge, LA • On-site

Full-time

Re-posted 23 days ago


Job description

Job Summary:
Syntricate Technologies is seeking an Onsite Desktop Support professional. The role involves providing technical support and assistance for desktop systems in various locations.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.