2

Desktop Support Engineer Part Time Jobs in Washington, DC

FPGA Engineer (part-time)

Annapolis, MD ยท On-site +1

$128K - $165K/yr

Job Type Part-time Description Welcome to Interclypse, where innovation meets passion. Every team ... Interclypse is supporting several Maryland state agencies in the modernization and sustainment of ...

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Desktop Support Engineer Part Time information

See Washington, DC salary details

$11

$30

$51

How much do desktop support engineer part time jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for desktop support engineer part time in Washington, DC is $30.57, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $34.86 per hour, depending on experience, location, and employer.

What does a desktop support engineer part time do?

As a part-time desktop support engineer, you assist users with issues that arise with their computers, software, applications, or devices on a part-time schedule of fewer than 35 hours per week. You carry out your responsibilities in the IT department of a technology company, and you help employees of that company with their devices. Your duties are to troubleshoot and fix those technical issues, install new software, applications, or upgrades, and train others on using them. You can also work as part of a remote help desk team to offer remote technical support to employees of a company.

What are the key skills and qualifications needed to thrive as a desktop support engineer part time, and why are they important?

To thrive as a Desktop Support Engineer Part Time, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving abilities help you address user issues effectively and maintain professionalism. These skills are vital to ensure efficient technical support, minimize downtime, and deliver a positive user experience.

What are some common challenges faced by part-time desktop support engineers, and how can they be managed?

Part-time Desktop Support Engineers often face the challenge of handling urgent technical issues within limited working hours. Managing priorities and clear communication with full-time team members is essential to ensure smooth workflow and effective handoffs. Additionally, staying updated on system changes or updates can be difficult with fewer hours on-site, so leveraging documentation and team meetings is crucial. Building strong relationships with both end-users and the IT team can help facilitate quicker resolutions and foster a collaborative environment.

What is the difference between Desktop Support Engineer Part Time vs Desktop Support Technician?

AspectDesktop Support Engineer Part TimeDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate offices, IT departmentsHelp desks, on-site support, remote
Industry UsageIT services, corporate sectorsIT support, technical services
Search IntentPart-time roles, flexible support jobsTechnical support, troubleshooting roles

Both roles involve troubleshooting hardware and software issues, providing technical support, and maintaining computer systems. The main difference is that a Desktop Support Engineer Part Time typically works fewer hours with a focus on specific projects or support tasks, while a Desktop Support Technician may work full-time or on-site, handling daily support requests. Understanding these distinctions helps job seekers find roles that match their availability and skill set.

What are the most commonly searched types of Desktop Support Engineer jobs in Washington, DC?

The most popular types of Desktop Support Engineer jobs in Washington, DC are:

Infographic showing various Desktop Support Engineer Part Time job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,596 per year, or $30.6 per hour.

Desktop Support Specialist ( Mid-Level)

TriTech Enterprise Systems, Inc.

Washington, DC โ€ข On-site

Part-time

Re-posted 5 days ago


Job description

*** This is a part-time position (20 hours a week: M-F, usually 9 to 2 or 10 to 2)
*** 100 percent on-site position in Washington, DC
TriTech Enterprise Systems Inc. (TriTech) is seeking an on-site 'Desktop Support Specialist' to provide line support to all employees and contractors within the DC Government General Services Administration (DGS). The Desktop Support Specialist (DSS) is responsible for resolving support incidents and requests, as well as meeting customer satisfaction targets and continuous service delivery requirements.
The DSS will work in a dynamic, fast-paced environment providing service over the phone, e-mail, instant message, and in person. The DSS will work as part of a team to support up to 500 end users. This is a part-time position for up to 20 hours per week.
Roles and Responsibilities:
  • Aid customers who experience technical problems. Most commonly, desktop computers (Microsoft and Mac), laptops, tablets, desktop printers, and print services support
  • Using diagnostic techniques and problem-solving methods to troubleshoot issues over the telephone, via live chat, or as part of an on-site visit
  • If offsite, talking customers through a troubleshooting process and working together to rectify problems
  • Implement effective IT solutions for customers and employees concerning basic desktop support and print services
  • Record events and update statuses in an identified database, such as Service Now, e-mail, and possibly QuickBase
  • Installation and maintenance of computer software for all agency-computing platforms, such as MS Office, Adobe, MS Project, and MS Visio
  • Ensures proper security and network operations for the agency as it pertains to McAfee only
  • Ensures the installation and maintenance of print services, secure print software
  • Performs quality assurance reviews of print services and secure print software
  • Participates in the preparation, with the vendor, of print services, secure print software training materials for DGS employees.
  • Map users to printers or print services, secure print solution
  • Manually map users to network drives
  • Organizes and conducts appropriate training meetings when appropriate
  • Support all printers and scanners
  • Identify basic technology-based problems and their root causes; take responsibility for timely troubleshooting and resolution using proven tools, resources, and approved processes
  • Provide secure print training to DGS end users

Required Skills/ Level of Experience:
  • IT Certifications
  • Laptops, desktops, and tablet hardware support
  • Windows 10 &11/Macs
  • MS Office 2013, 2016, O365
  • Copier and desktop printer support

TriTech is an Equal Opportunity Employer!!!