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Desktop Support Engineer Part Time Jobs in Massachusetts

Booz Allen Hamilton, Inc.

Systems Engineer

Lexington, MA · On-site +1

Support lifecycle systems engineering activities, including requirements, architecture, integration ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

SteamSOS

Be Seen First

Stationary Engineer - Massachusetts Licensed

Salem, MA · On-site

$60 - $70/hr

Open to full-time or part-time operators working flexible schedules/shifts Job Summary SteamSOS is ... supporting a local VA healthcare facility. This is a high-paying opportunity for experienced power ...

SteamSOS

Be Seen First

Stationary Engineer - Massachusetts Licensed

Salem, MA · On-site

$60 - $70/hr

Open to full-time or part-time operators working flexible schedules/shifts Job Summary SteamSOS is ... supporting a local VA healthcare facility. This is a high-paying opportunity for experienced power ...

Booz Allen Hamilton, Inc.

Software Engineer

Lexington, MA · On-site +1

$69K - $158K/yr

... support your total well-being. Our offerings include health, life, disability, financial, and ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Part Time JobsDesktop Support Engineer Part Time Jobs in Massachusetts

Desktop Support Engineer Part Time information

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$11

$29

$49

How much do desktop support engineer part time jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for desktop support engineer part time in Massachusetts is $29.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.61 per hour, depending on experience, location, and employer.

What does a desktop support engineer part time do?

As a part-time desktop support engineer, you assist users with issues that arise with their computers, software, applications, or devices on a part-time schedule of fewer than 35 hours per week. You carry out your responsibilities in the IT department of a technology company, and you help employees of that company with their devices. Your duties are to troubleshoot and fix those technical issues, install new software, applications, or upgrades, and train others on using them. You can also work as part of a remote help desk team to offer remote technical support to employees of a company.

What are the key skills and qualifications needed to thrive as a desktop support engineer part time, and why are they important?

To thrive as a Desktop Support Engineer Part Time, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving abilities help you address user issues effectively and maintain professionalism. These skills are vital to ensure efficient technical support, minimize downtime, and deliver a positive user experience.

What are some common challenges faced by part-time desktop support engineers, and how can they be managed?

Part-time Desktop Support Engineers often face the challenge of handling urgent technical issues within limited working hours. Managing priorities and clear communication with full-time team members is essential to ensure smooth workflow and effective handoffs. Additionally, staying updated on system changes or updates can be difficult with fewer hours on-site, so leveraging documentation and team meetings is crucial. Building strong relationships with both end-users and the IT team can help facilitate quicker resolutions and foster a collaborative environment.

What is the difference between Desktop Support Engineer Part Time vs Desktop Support Technician?

AspectDesktop Support Engineer Part TimeDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate offices, IT departmentsHelp desks, on-site support, remote
Industry UsageIT services, corporate sectorsIT support, technical services
Search IntentPart-time roles, flexible support jobsTechnical support, troubleshooting roles

Both roles involve troubleshooting hardware and software issues, providing technical support, and maintaining computer systems. The main difference is that a Desktop Support Engineer Part Time typically works fewer hours with a focus on specific projects or support tasks, while a Desktop Support Technician may work full-time or on-site, handling daily support requests. Understanding these distinctions helps job seekers find roles that match their availability and skill set.

More about Desktop Support Engineer Part Time jobs

What cities in Massachusetts are hiring for Desktop Support Engineer Part Time jobs?

Cities in Massachusetts with the most Desktop Support Engineer Part Time job openings:

Desktop Support Engineer Part Time jobs near you

Customer Service Engineer

Worldwide TechServices

Andover, MA • On-site

Part-time

Re-posted 24 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 224 rated it services

Job description

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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