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Desktop Engineering Manager Jobs in Naperville, IL

Munich RE

Principal Account Engineer

Chicago, IL · On-site

Perform desktop engineering evaluations of insured and prospective accounts to support underwriting ... Manage and oversee HSB's services for assigned accounts. * Collaborate with HSB's network of ...

Munich Re

Principal Account Engineer

Chicago, IL · On-site +1

Perform desktop engineering evaluations of insured and prospective accounts to support underwriting ... Manage and oversee HSB's services for assigned accounts. * Collaborate with HSB's network of ...

Bright Mind Solutions LLC

Mac OS Developer

Chicago, IL · On-site

... Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This ... Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless ...

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All JobsDesktop Engineering JobsDesktop Engineering Manager JobsDesktop Engineering Manager Jobs in Naperville, IL

Desktop Engineering Manager information

See Naperville, IL salary details

$21K

$83.5K

$125.8K

How much do desktop engineering manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for desktop engineering manager in Naperville, IL is $83,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $95,400.00 per year, depending on experience, location, and employer.

What does a desktop engineering manager do?

A Desktop Engineering Manager oversees teams responsible for designing, deploying, and maintaining desktop computing environments within an organization. They manage projects related to hardware and software upgrades, develop strategies for endpoint security, and ensure that desktop systems meet company standards for performance and reliability. Additionally, they collaborate with other IT departments, supervise support staff, and manage budgets for desktop infrastructure. Their role is critical in ensuring employees have reliable and secure access to the technology they need to perform their work effectively.

What are the key skills and qualifications needed to thrive as a desktop engineering manager, and why are they important?

To thrive as a Desktop Engineering Manager, you need a solid background in IT infrastructure, desktop deployment, troubleshooting, and team leadership, often supported by a bachelor's degree in computer science or related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and scripting languages, along with certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE), is highly valuable. Strong communication, problem-solving skills, and the ability to manage and motivate a technical team set top candidates apart. These skills ensure efficient desktop operations, high system availability, and successful coordination between IT teams and business units.

What are some common challenges faced by desktop engineering managers, and how can they be addressed?

Desktop Engineering Managers often encounter challenges such as managing large-scale deployments, ensuring device security, and balancing user needs with organizational standards. Effective communication with both IT teams and end users is crucial to anticipate and resolve compatibility issues or disruptions during updates. Staying current with evolving technologies and implementing standardized processes, like automated patch management, can help streamline operations and reduce downtime. Building a collaborative culture within the team also fosters knowledge sharing and innovation.

What is the difference between Desktop Engineering Manager vs Desktop Support Manager?

AspectDesktop Engineering ManagerDesktop Support Manager
Primary FocusDesigning, developing, and maintaining desktop infrastructure and deployment strategiesManaging day-to-day desktop support operations and user issue resolution
Required SkillsIT infrastructure, system deployment, scripting, project managementHelp desk management, troubleshooting, customer service
Work EnvironmentIT departments, enterprise environments, project-basedHelp desks, support centers, user support teams
CertificationsITIL, CompTIA A+, Microsoft certificationsHDI Support Center Manager, CompTIA A+

The Desktop Engineering Manager focuses on creating and maintaining desktop systems and infrastructure, often working on projects and deployments. In contrast, the Desktop Support Manager oversees daily support operations, ensuring user issues are resolved efficiently. Both roles require technical certifications and work within IT departments, but their core responsibilities differ significantly.

Can desktop engineering managers work remotely?

Desktop engineering managers can often work remotely, especially if their role involves overseeing teams, managing projects, and coordinating with IT departments through collaboration tools. However, some organizations may require on-site presence for hardware setup, troubleshooting, or security reasons. Remote work policies vary by company and industry standards.

Is a desktop engineering manager a stressful job?

A desktop engineering manager oversees the deployment and maintenance of desktop systems, which can involve managing technical issues, team coordination, and project deadlines. The role can be stressful during system outages or tight schedules but generally involves planning, communication, and problem-solving skills to manage workload effectively.

Is desktop engineering a good career?

Desktop engineering is a viable career that involves managing and supporting desktop hardware, software, and network configurations. It requires technical skills, knowledge of operating systems, and often certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers opportunities in IT support, system administration, and can lead to advanced positions in IT management.

What are the responsibilities of a Desktop Engineering Manager?

A Desktop Engineering Manager oversees the design, deployment, and maintenance of desktop and endpoint device environments, ensuring system stability, security, and performance. They coordinate with IT teams to implement hardware and software solutions, manage technical staff, and develop policies for device management and support. Strong knowledge of operating systems, enterprise tools, and certifications like ITIL or Microsoft Certified are often required.
Infographic showing various Desktop Engineering Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $83,482 per year, or $40.1 per hour.

Principal Account Engineer

Chicago, IL • On-site

Munich RE
See more jobs at Munich REexternal

Other

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

All locations Atlanta, United States; Chicago, United States; Dallas, United States;

Location: USA, Remote

Chemical - Principal Account Engineer - Remote Work

HSB is offering an exciting opportunity for a remote role as a Principal Risk Engineer to partner with leading organizations in the chemical, petrochemical, oil & gas, LNG, pipeline, and terminal industries. In this role, you will leverage your operational and engineering expertise to assess complex facilities, identify critical risks, and deliver practical recommendations that enhance resilience and business continuity.

Ideal candidates have experience in process engineering, maintenance, reliability, turnaround execution, and/or plant fire protection. They are comfortable working from home, and are looking to apply their expertise in a consulting-focused risk engineering environment.

In This Role, You Will:

  • Travel to client sites and gain exposure to a wide range of industrial processes and technologies.
  • Evaluate equipment, operations, maintenance, fire protection, and business interruption exposures, and risk control practices.
  • Partner with plant leadership, operations, maintenance, reliability, continuous improvement, operational discipline, and business continuity teams to identify and mitigate risk.
  • Provide practical recommendations to improve reliability, asset integrity, and operational performance.
  • Prepare risk evaluation reports of sites.
  • Perform desktop engineering evaluations of insured and prospective accounts to support underwriting decisions.
  • Work with leading organizations across the chemical, refining, petrochemical, LNG, pipeline, terminal, and energy sectors.
  • Manage and oversee HSB's services for assigned accounts.
  • Collaborate with HSB's network of subject matter experts. Contribute to engineering standards, best practices, and training for colleagues and underwriters.

Why Join HSB?

You'll apply your engineering and operational expertise in a consulting focused environment, helping clients manage risk and improve performance.

If you are passionate about industrial operations, appreciate a team environment, enjoy solving complex technical challenges, and want to make a meaningful impact across multiple industries, HSB offers an exceptional opportunity to continue growing your career while remaining connected to the engineering and operational environments you know best.

Preferred Experience

Experience in operations, maintenance, inspection, insurance engineering, and/or repairs of process equipment associated with high value/risk occupancies such as oil & gas, chemical, petrochemical, LNG

Requirements

  • Bachelor's degree in engineering or related discipline is preferred, and can be counted for 5 years of experience
  • 15+ years of experience in operations, maintenance, inspection, insurance engineering, and/or repairs of process equipment associated with high value/risk occupancies such as power generation, primary metals, mining, pulp & paper, sugar, or glass
  • 5+ years experience leading/managing personnel and/or major equipment repair/installation projects as part of the experience noted above is preferred
  • Ability to travel, including ~30 overnight stays per year.

In addition to a competitive salary & bonus, this role offers a robust benefits package, paid time off, a 5% 401(k) match, and an additional employer contribution of 2% to 5% to your Retirement Savings Plan.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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