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Desktop Engineer Jobs in Allen, TX (NOW HIRING)

TechClub Inc.

Desktop Support

Irving, TX · On-site

Desktop Support Location: Irving, TX /Onsite Knowledge of trouble shooting of desktops, Printers Working experience in warehouse, Distribution center Basic Knowledge of network trouble shooting ...

Noblesoft Technologies

Desktop Support

Frisco, TX · On-site

$19 - $24/hr

Desktop Support Location: Frisco TX - Onsite Job details: Must possess a professional demeanor with strong customer service, consulting, and training skills. Experience troubleshooting and repairing ...

DataBank

IT Engineer 3 (Remote)

Dallas, TX · On-site

The IT Engineer 3 is responsible for handling complex technical issues escalated from Tier I and ... Support and manage software deployments, updates, and patches for the organization's desktop and ...

krg technology inc

Desktop Support

Plano, TX

$19.50 - $24.75/hr

Desktop Support Duration : One Week Contract Location : Plano, TX Installation and configuration of new Windows systems, knowledge of TCP/IP networking, helped support desktops and servers.

F2Onsite

Be Seen First

Desktop Support Technician - Part Time

Plano, TX · On-site

$20 - $25/hr

Desktop Support Technician - Part time - 20 hours per week Schedule: Monday through Friday, standard business hours Work Location: Onsite Start Date: August 2026 We are looking for a reliable and ...

krg technology inc

Desktop Support

Plano, TX

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate and contact details for further process. You can forward this opportunity to your friends or ...

CYNET SYSTEMS

Desktop Support Technician

Allen, TX · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Minimum bachelor's degree with a technical major, such as engineering or computer science OR 3+ ... Replace systems (laptop, desktop, and mobile). * Purchase new systems and accessories and log data ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Allen, TX

Desktop Engineer information

See Allen, TX salary details

$9

$42

$76

How much do desktop engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop engineer in Allen, TX is $42.05, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $53.89 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.
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For Desktop Engineer jobs in Allen, TX, the most frequently searched job titles are:

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The top searched job categories for Desktop Engineer jobs in Allen, TX are:

What cities near Allen, TX are hiring for Desktop Engineer jobs?

Cities near Allen, TX with the most Desktop Engineer job openings:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Allen, TX as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $87,454 per year, or $42 per hour.

Desktop Administrator

ARCO a Family of Construction Companies

Dallas, TX • On-site

$28K/mo

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

ABOUT YOU
Are you the go-to problem solver when technology doesn't cooperate? Do you thrive in a fast-paced environment where no two days are the same? Do you enjoy troubleshooting issues, optimizing systems, and creating a seamless experience for end users? If the answer is "Yes!" then we have an exciting opportunity for you. We are ARCO, a Family of Construction Companies.
We are seeking a proactive and service-oriented Desktop Administrator to support and enhance our Windows-based and cloud-connected environment. In this role, you will be responsible for managing end-user devices, supporting identity and access through Azure Active Directory, and ensuring devices remain secure and compliant using tools like Microsoft Intune.
As a Desktop Administrator, you will serve as a key partner to employees across the organization-resolving technical issues, streamlining device management, and continuously improving the end-user experience. You'll play a critical role in maintaining operational efficiency, supporting a modern workplace, and helping drive forward our evolving IT environment.
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
  • Industry-leading performance-based bonus program
  • Employee Stock Ownership Plan (ESOP)
  • Traditional and Roth 401k
  • Tuition reimbursement for associates
  • Scholarship for associates' children up to $28,000 per child
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 1-week paid volunteer leave each year
  • 100% charitable match
  • Medical, dental, and vision insurance coverage
  • 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services.
A DAY IN THE LIFE
Endpoint Management & Administration
  • Serve as primary administrator of Microsoft Intune across a diverse device fleet including Windows 11 (physical and virtual), macOS, iOS, and Android
  • Manage device configuration policies, compliance baselines, and endpoint protection across both commercial and GCC High (secured) environments
  • Oversee application deployment, driver updates, and patching through Intune and Windows Update for Business
  • Maintain device provisioning policies and procedures via Microsoft Autopilot, supporting the full device lifecycle from provisioning through retirement

Identity & Policy Management
  • Manage device and group objects within Microsoft Entra ID
  • Administer Group Policy for on-premises environments while participating in the ongoing transition to cloud-native Intune policies for cloud-joined endpoints

Third-Party Platform Administration
  • Manage PatchMyPC for third-party application update deployment and quality assurance
  • Administer Apple Business Manager to streamline iOS device provisioning in the corporate environment
  • Maintain PrinterLogic for cloud-based printer driver deployment and configuration management; collaborate with the Support team and vendors on escalated printer and copier issues

Collaboration & Customer Experience
  • Act as the escalation point for the wider IT Support team on complex endpoint issues, providing timely communication around troubleshooting steps, workarounds, and ongoing issue status

Reporting & Documentation
  • Produce regular reporting on device compliance, patching metrics, end user experience, and inventory details using Microsoft Excel and Power BI
  • Maintain accurate, up-to-date documentation for systems, processes, and troubleshooting procedures

NECESSARY QUALIFICATIONS
  • 2-5+ years of experience in endpoint administration and desktop support, with strong hands-on expertise in enterprise Windows 11 environments (2000+ devices)
  • Demonstrated experience administering Microsoft Intune, including device configuration, compliance policies, application deployment, and security baselines; Proficiency managing identities, devices, and groups within Microsoft Entra ID
  • Experience with Microsoft PowerShell to support remediations & application deployment for endpoints
  • Experience managing mobile endpoints across iOS and Android platforms, as well as supporting macOS devices
  • Working knowledge of Group Policy and traditional Active Directory environments; Familiarity with the Microsoft 365 ecosystem, including Exchange Online, Teams, and OneDrive
  • Understanding of core networking fundamentals including DNS, DHCP, TCP/IP, and VPN; Experience supporting and troubleshooting printer and copier environments
  • Proven ability to act as a technical escalation point for end-user support teams, with strong troubleshooting and communication skills
  • Ability to maintain clear documentation and effectively communicate technical information to both technical and non-technical audiences

MAKE YOUR MOVE
We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR's Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you.
ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO's Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.#LI-KL1 #LI-Onsite
LEGAL DISCLAIMER
EOE, including disability/vets
ARCO a Family of Construction logo

About ARCO a Family of Construction

Sourced by ZipRecruiter

Established in 1992 as The ARCO Way, this design‑build general contracting firm has grown to 48 regional offices across the U.S., with more than 1,000 associates delivering over $5 billion in construction annually. As one of the nation's top design‑build firms, ARCO specializes in cold‑storage, warehouses, laboratories, multi‑family housing, senior‑care campuses, food & beverage processing, data centers, and controlled‑environment agriculture. Their client base spans coast‑to‑coast repeat relationships in both commercial and specialty sectors.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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