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Desktop Associate Jobs in Farmington, UT (NOW HIRING)

Ampcus

Services Support Representative

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

Provides onboarding support of new associates, including laptop and/or desktop configuration, system access and security clearances. Documents service requests and dispatches orders to support groups ...

Ampcus

Services Support Rep 2

Salt Lake City, UT · On-site

$16.50 - $21/hr

Provides onboarding support of new associates, including laptop and/or desktop configuration, system access and security clearances. Documents service requests and dispatches orders to support groups ...

Ampcus

Services Support Representative 2

Salt Lake City, UT · On-site

$16.50 - $21/hr

Provides onboarding support of new associates, including laptop and/or desktop configuration, system access and security clearances. Documents service requests and dispatches orders to support groups ...

Ampcus

Services Support Rep 2

West Valley City, UT · On-site

$16.25 - $21/hr

Provides onboarding support of new associates, including laptop and/or desktop configuration, system access and security clearances. Documents service requests and dispatches orders to support groups ...

Ampcus

Services Support Representative

West Valley City, UT · On-site

$17.25 - $23.25/hr

Provides onboarding support of new associates, including laptop and/or desktop configuration, system access and security clearances. Documents service requests and dispatches orders to support groups ...

Bank of Utah

Network Engineer

Ogden, UT

... the virtual desktop environment. Working under the supervision of senior engineers, this ... Associate's or bachelor's degree in information technology, computer science or a related field, or ...

New

Kenworth Sales Company

IT Technician

Salt Lake City, UT · On-site

$26.50 - $28.80/hr

Associate degree in a computer-related field preferred. 2-3 years of IT support experience (technical support, desktop support, systems support, or similar). Strong troubleshooting skills across ...

Kenworth Sales

IT Technician

Salt Lake City, UT

$26.50 - $28.80/hr

Associate degree in a computer-related field preferred. 2-3 years of IT support experience (technical support, desktop support, systems support, or similar). Strong troubleshooting skills across ...

CROSSMARK1

retail Inventory specialist

Salt Lake City, UT · On-site

$17.25 - $21.75/hr

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK

retail data collector

Salt Lake City, UT · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

CROSSMARK1

retail data collector

Salt Lake City, UT · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

... Associate degree in Information Technology, Computer Science, or a related field preferred. - 0-2 years of experience in an IT helpdesk, desktop support, technical support, or customer service role ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

... Associate degree in Information Technology, Computer Science, or a related field preferred. - 0-2 years of experience in an IT helpdesk, desktop support, technical support, or customer service role ...

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Desktop Associate information

See Farmington, UT salary details

$15

$22

$30

How much do desktop associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop associate in Farmington, UT is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $23.46 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Farmington, UT as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,380 per year, or $22.3 per hour.

Services Support Representative

Salt Lake City, UT • On-site

Ampcus
IT Services • 1 - 5K employees
Learn more about Ampcusexternal

$17.50 - $23.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Services Support Representative

Location(s): Salt Lake City, UT

Job Profile Summary:
Advises and assists users over the telephone, email or chat to resolve incidents related to hardware, software, network connectivity and peripherals. Screens, diagnoses, researches and resolves user issues. Maintains passwords, data integrity and file system security for the desktop environment. Provides onboarding support of new associates, including laptop and/or desktop configuration, system access and security clearances. Documents service requests and dispatches orders to support groups for problem resolution. Provides quick response to ensure maximum uptime of all users and to meet or exceed Service Level Agreements (SLAs).
Key Responsibilities:
  • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
  • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
  • Escalates complex problems to other resolver teams or vendors.
  • Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
  • Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.
Key Qualifications:
  • High School Diploma or GED required.
  • May require technical certification or Associate Degree.
  • Generally, 1-2years' experience in area of responsibility.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus logo

About Ampcus

Sourced by ZipRecruiter

Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

Year founded

2004

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