ZipRecruiter

Log In

1

Desktop Associate Jobs in Columbia, SC (NOW HIRING)

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

* Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager. * Ensure the ... Associate or a bachelor's degree in a related field. May be substituted for required work ...

DCM Services

Desktop Support Analyst

Columbia, SC · On-site

$50K - $60K/yr

Description Desktop Support Analyst Full-time | Non-Exempt | Bonus Eligible About DCM Services DCM ... Associate's or technical degree in Information Technology, Computer Science, or a related field ...

DCM Services LLC

Desktop Support Analyst

Columbia, SC · On-site

$50K - $60K/yr

Desktop Support Analyst Full-time Non-Exempt Bonus Eligible About DCM Services DCM Services, LLC is ... Associate's or technical degree in Information Technology, Computer Science, or a related field ...

Abacus Technology

Network Administrator II

Sumter, SC · On-site

Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ... Associate's degree in a related field. Additional years of experience may be substituted for degree ...

Abacus Technology

Network Administrator II

Sumter, SC

Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ... Associate's degree in a related field. Additional years of experience may be substituted for degree ...

Abacus Technology

Network Administrator II

Sumter, SC

Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ... Associate's degree in a related field. Additional years of experience may be substituted for degree ...

next page

Showing results 1-20

All JobsDesktop Associate JobsDesktop Associate Jobs in Columbia, SC

Desktop Associate information

See Columbia, SC salary details

$14

$21

$29

How much do desktop associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for desktop associate in Columbia, SC is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Columbia, SC? The most popular types of Desktop jobs in Columbia, SC are:
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Columbia, SC as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,236 per year, or $21.7 per hour.

Desktop Support Technician - Columbia, SC

STI

Columbia, SC • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 20 days ago

Job description

  • Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager.
  • Ensure the BitLocker encryption key is successfully stored in Active Directory and InTune.
  • Ensure the Microsoft Endpoint Configuration Manager Client is installed on each desktop, laptop, and tablet during the build process.
  • Ensure each desktop, laptop, and tablet stay connected to the NTS Network for at least 2.5 hours after build completes.
  • Ensure that all software listed on the build sheet is installed on each desktop, laptop, and tablet built.
  • Ensure that each desktop, laptop, tablet, docking station, 27" monitor, printer, scanner, and any other tracked asset assigned to an end-user is properly documented in the designated IT Services asset Management system in accordance with the Desktop Support Asset Management procedure manual.
  • Diagnoses and resolves problems reported by users on endpoint hardware and/or software. Record work performed in the Help Desk ticket system.
  • Perform routine maintenance and repair on equipment or contact vendor support of equipment repair.
  • Assists with removal and disposal of obsolete equipment using the electronic TID and Request to Dispose of Accountable Equipment and other components, salvaging any usable parts.
  • Performs other related duties as required.

Required Skills
  • 4+ years of experience in desktop and networked systems support; extensive knowledge of desktops, laptops, tablets, printers, and scanners.
  • 4+ years of experience in computer deployments, operation, and repair
  • 4+ years of experience in hardware and software installation
  • 4+ years of experience with Microsoft Endpoint Configuration Manager

Preferred Skills
  • Experience working with a help desk ticketing system
  • Experience with NTS Network
  • Experience with Active Directory or InTune

Required Education/Certifications
  • High School diploma.
  • Associate or a bachelor's degree in a related field. May be substituted for required work experience.

Apply