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Desktop Associate Jobs in Columbia, SC (NOW HIRING)

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

* Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager. * Ensure the ... Associate or a bachelor's degree in a related field. May be substituted for required work ...

ISC2

Customer Experience Associate

Columbia, SC

$13.50 - $18/hr

Position Summary The primary objective of the Customer Experience Associate (CEA) is to project a ... Case Management System, Live Person Agent Desktop and IntelliVUE, etc. * Recognize, document, and ...

Abacus Technology

Network Administrator II

Sumter, SC · On-site

Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ... Associate's degree in a related field. Additional years of experience may be substituted for degree ...

Abacus Technology

Network Administrator II

Sumter, SC · On-site

Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ... Associate's degree in a related field. Additional years of experience may be substituted for degree ...

Abacus Technology

Network Administrator II

Sumter, SC

Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ... Associate's degree in a related field. Additional years of experience may be substituted for degree ...

CROSSMARK1

retail data collector

Sumter, SC · On-site

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Access to desktop/laptop with internet connection in your home. Access to a smart phone with a ...

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All JobsDesktop Associate JobsDesktop Associate Jobs in Columbia, SC

Desktop Associate information

See Columbia, SC salary details

$14

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$29

How much do desktop associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for desktop associate in Columbia, SC is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $22.88 per hour, depending on experience, location, and employer.

What jobs pay 10,000 a month without a degree?

For a Desktop Associate, earning $10,000 a month without a degree is uncommon, as this role typically offers lower wages. High-paying jobs that can reach this level often require specialized skills, certifications, or experience, such as sales, real estate, or certain tech roles like software development or IT consulting. These positions may also involve commission or performance-based pay structures.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or ownership of a business, and may involve long hours or high responsibility levels.

What is a desktop support associate?

A desktop support associate is a professional who provides technical assistance for computer hardware, software, and network issues. They troubleshoot problems, install and configure equipment, and may support end-users in an office environment, often using tools like remote support software and maintaining documentation of issues and solutions.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What skills are needed for desktop support?

Desktop support professionals need strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems like Windows and macOS, and familiarity with networking concepts. Good communication skills and the ability to work under pressure are also important for effectively assisting users and resolving problems quickly.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Columbia, SC? The most popular types of Desktop jobs in Columbia, SC are:
What are popular job titles related to Desktop Associate jobs in Columbia, SC? For Desktop Associate jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Desktop Associate jobs in Columbia, SC look for? The top searched job categories for Desktop Associate jobs in Columbia, SC are:
Desktop Associate jobs near you
Desktop Support

Desktop Support

Palmetto Citizens Federal Credit Union

Columbia, SC • On-site

$18.75 - $23.75/hr

Full-time

Posted 27 days ago

Job description

Overview
The Desktop Support is primarily responsible for providing secure, reliable, and end-user technology support within a regulated financial services environment. This role ensures that physical and virtual desktop (VDI), laptop, mobile, and peripheral systems operate efficiently and in compliance with organizational security standards and regulatory requirements. This position may require occasional afterhours or weekend work. This position is an escalation point for the PCFCU help desk.
Responsibilities
Desktop & Virtual Environment Management
  • Deploy, configure, maintain, and troubleshoot desktop computers, laptops, mobile devices, printers, and related peripherals across the organization.
  • Manage desktop operating system deployments, software installations, patching, and upgrades in accordance with organizational standards.
  • Monitor desktop performance and proactively identify opportunities to improve reliability, efficiency, and user experience.
  • Assist with onboarding and offboarding activities, including workstation setup, hardware deployment, access validation, and equipment recovery.
  • Support conference room technology, collaboration platforms, and end-user communication tools.
  • Coordinate with infrastructure, cybersecurity, and application teams to resolve complex technical issues and ensure seamless service delivery.
  • Participate in desktop lifecycle management activities, including hardware refresh planning, asset replacement, and inventory management.
  • Provide exceptional customer service and technical support to associates while maintaining strong ownership and accountability for issue resolution.

Security, Vulnerability & Business Continuity
  • Ensure desktop systems and endpoint devices remain secure, compliant, and aligned with organizational security standards and regulatory requirements.
  • Perform endpoint patch management, vulnerability remediation, and security updates to reduce organizational risk.
  • Assist with monitoring and responding to endpoint security alerts, malware incidents, and suspicious activity in coordination with the cybersecurity team.
  • Participate in disaster recovery and business continuity planning, testing, and recovery efforts related to end-user computing systems.
  • Document and escalate security concerns, recurring technical issues, and operational risks as appropriate.
  • Follow change management procedures for desktop and endpoint-related changes that may impact associates or business operations.

Documentation & Operational Support
  • Create, maintain, and update technical documentation, standard operating procedures, knowledge base articles, and support guides.
  • Document desktop configurations, deployment procedures, troubleshooting processes, and operational standards to ensure consistency and knowledge sharing.
  • Maintain accurate inventory records for endpoint devices, peripherals, software licensing, and assigned equipment.
  • Track, update, and resolve service tickets within the IT service management platform while meeting established service level expectations.
  • Provide timely communication and status updates to associates regarding incidents, requests, and ongoing technical issues.
  • Assist in identifying trends, recurring problems, and opportunities for process improvement within desktop support operations.
  • Collaborate with team members and leadership to continuously improve desktop support services, operational efficiency, and the overall associate experience.
  • Perform additional duties as assigned to support IT operations and organizational goals.

Qualifications
  • High school diploma required. Degree in information technology or a related field preferred.
  • 2+ years of experience in a technology support role.
  • Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, or equivalent experience.
  • In-depth knowledge of Horizon.
  • Experience in deploying, configuring, and maintaining Horizon templates and Windows Desktop deployments.
  • Experience in deploying, configuring and maintaining Dell Wyse Thin Clients.
  • Proficiency in scripting languages such as PowerShell and/or Bash for automation tasks.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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