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Desk Support Jobs in Arkansas (NOW HIRING)

Nabholz Construction Services

Help Desk Support

Conway, AR

$17.50 - $23.75/hr

Provides support to all end users on a variety of issues. Identifies, researches, and resolves end ... Follow standard help desk procedures. * Follow up with customers and users to ensure complete ...

Nabholz Construction Services

Help Desk Support

Conway, AR · On-site

$17.50 - $23.75/hr

Provides support to all end users on a variety of issues. Identifies, researches, and resolves end ... Follow standard help desk procedures. * Follow up with customers and users to ensure complete ...

Computech Corporation

Help Desk Technician I

Bentonville, AR · On-site

$17.50 - $23.75/hr

Responsible for providing technical support for resolution or escalation of desktop/workgroup ... Help Desk support also includes the setup, installation, and configuration of desktop hardware and ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in identifying issues, problem solving, and ...

Robert Half

Client Experience Manager

Little Rock, AR · On-site

$22 - $29/hr

Welcome visitors and provide courteous front-desk support to ensure a positive experience for clients and guests. * Respond to incoming calls, direct inquiries appropriately, and relay messages with ...

National Park College

Work Study

Hot Springs, AR · On-site

$14/hr

Provide front desk support, greeting visitors, and offering general information about the department and its services. * Assist in inventory management, including ordering and organizing supplies.

Genesis Health Clubs

Front Desk Associate

Little Rock, AR · On-site

$11.50 - $14.75/hr

Employee discounts Genesis Health Clubs is now hiring Desk Associate at all three Little Rock ... Provide input in developing strategies to support club goals and objectives * Ability to respond to ...

Healthcare Express

Front Desk

North Little Rock, AR · On-site

$15/hr

What You'll Be Doing In this role, you will help support both our patients and the day-to-day ... desk duties to help support clinic operations and patient care. Pay and Schedule • Pay: $15.00 ...

G&G Hospitality Group

Front Desk Agent

Maumelle, AR · On-site

$12.25 - $15.25/hr

Support loyalty enrollment and applicable upsell opportunities. Night Audit Responsibilities ... Qualifications Previous hotel front desk experience preferred. Night audit or basic accounting ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Answer telephones and emails and provide support to application users Identify, evaluate and ... Adhere to defined Help Desk procedures and standards. Participate in on-going testing, training and ...

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All JobsDesk Support JobsDesk Support Jobs in Arkansas

Desk Support information

See Arkansas salary details

$10

$19

$28

How much do desk support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desk support in Arkansas is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What is a desk support?

Desk support jobs, often referred to as help desk or IT support roles, involve assisting users with technical issues related to hardware, software, and network systems. Desk support professionals troubleshoot problems, provide solutions, and guide users through technical processes, either in person, over the phone, or via email and chat. They are essential in ensuring that employees or customers can effectively use their technology and often escalate complex issues to higher-level IT staff. Strong communication and problem-solving skills are important in this role.

What are the key skills and qualifications needed to thrive as a desk support specialist, and why are they important?

To thrive as a Desk Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges faced by desk support professionals, and how can they be effectively managed?

Desk Support professionals often encounter challenges such as managing a high volume of requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical skills. Staying organized and prioritizing tasks is key to handling multiple tickets efficiently. Building strong communication skills helps in translating technical solutions into easy-to-understand language for end users. Ongoing learning about new technologies and company systems also ensures you can solve issues quickly and support colleagues effectively.

What is the difference between Desk Support vs Help Desk Technician?

AspectDesk SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOffice, on-siteHelp desk, remote or on-site
Primary ResponsibilitiesHardware setup, troubleshooting, user supportTechnical support, issue resolution, ticket management

Desk Support and Help Desk Technicians both provide technical assistance, but Desk Support typically focuses on hardware and on-site support, while Help Desk Technicians handle a broader range of issues, often remotely. Both roles require similar certifications and are essential in IT support teams, but their work environments and specific duties differ slightly.

What are popular job titles related to Desk Support jobs in Arkansas?

For Desk Support jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Desk Support jobs in Arkansas look for?

The top searched job categories for Desk Support jobs in Arkansas are:

Desk Support jobs near you
Infographic showing various Desk Support job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,819 per year, or $19.1 per hour.

Help Desk Support

Nabholz Construction Services

Conway, AR

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Originally founded as a small construction company in 1949, Nabholz is now a team of more than 1,900 industry leading professionals working together to serve our clients, communities, and each other. Over the last 75+ years, we've grown into a national multi-service contractor offering a full range of construction, industrial, civil, and environmental services. 

We are proud to offer you:

  • Medical, Dental and Vision Care
  • 401(k) Retirement Savings Plan with Company Matching Contributions
  • Long-Term Disability Insurance
  • Company-Paid Life Insurance
  • Supplemental Voluntary Life and Accidental Death and Dismemberment Insurance
  • Dependent Voluntary Life Insurance
  • Accident Recovery
  • Flexible Spending Accounts
  • Paid Holidays and Vacation
  • Direct Deposit
  • Wellness Program with Incentives

Summary: 

Provides support to all end users on a variety of issues. Identifies, researches, and resolves end user technical problems. Requires wide degree of creativity and latitude. Conforms to corporate policies and procedures, upholds ethical standards, and exemplifies corporate values, with an emphasis on integrity and service.

Essential Duties and Responsibilities: 

  • Respond to requests for technical assistance in person, via phone, chat, or email.
  • Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, operating systems, and cloud services.
  • Research questions using available information resources.
  • Advise user on appropriate action.
  • Follow standard help desk procedures.
  • Follow up with customers and users to ensure complete resolution of issues.
  • Redirect problems to correct resource.
  • Identify and escalate situations requiring urgent attention.
  • Track and route problems and requests and document resolutions.
  • Provide technical assistance to computer users.
  • Regional travel to office or job sites may be required.
  • This job is safety sensitive for medical marijuana purposes.
  • All other tasks as assigned.

Education/Skill Requirements:

  • Associate degree - Info systems or Business or related field preferred.
  • 1+ years' experience in IT field.
  • Familiar with a wide variety of Info Systems concepts, practices, and procedures.
  • Working knowledge of IT systems, e.g., Windows, Microsoft 365, iOS, etc.
  • Basic understanding of AD, DNS, DHCP for end-user needs.
  • Understanding of routers, switches, wireless, and security technologies
  • Strong interpersonal skills and problem-solving ability.
  • Excellent verbal/written communication/presentation and negotiation skills.
  • Excellent troubleshooting and diagnostic skills.
  • Positive and must work well in a team.
  • Provide consistent, high-quality support to all customers.
  • Helpful and proactive manner with a service orientation.

Physical Demands:

  • Ability to continuously sit, stand, or walk.
  • Ability to bend, squat, climb stairs, ladders, and lift occasionally.
  • Ability to lift up to 25 pounds occasionally.

Work environment:

  • Office, job site, job trailer, or field office.

AA/EOE. Women, Minorities, Veterans, and Disabled People Encouraged to Apply

Nabholz is an Equal Opportunity Employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Employment at Nabholz is subject to post offer, pre-employment drug testing. Nabholz is a drug-free workplace and an E-Verify employer. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day.

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