ZipRecruiter

Log In

1

Desk Associate Jobs in Federal Way, WA (NOW HIRING)

Marriott

Front Desk Associate

Tukwila, WA · On-site

$16 - $20.50/hr

Their role goes beyond the traditional front desk to take ownership of the guest experience in the ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott International

Front Desk Associate

Tukwila, WA · On-site

$23.69/hr

Their role goes beyond the traditional front desk to take ownership of the guest experience in the ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Front Desk Associate

Tukwila, WA · On-site

$23.69/hr

Their role goes beyond the traditional front desk to take ownership of the guest experience in the ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Planet Fitness

Service Desk

Seattle, WA · On-site

$21.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.25/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.75/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.25/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Bremerton, WA · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Seattle, WA · On-site

$21.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.75/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Scenthound

Member Associate

Tacoma, WA · On-site

$17.50 - $21/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: * Sales experience and ...

Equinox

Front Desk Associates, Seattle

Seattle, WA · On-site

$21.30/hr

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and ...

next page

Showing results 1-20

All JobsDesk Associate JobsDesk Associate Jobs in Federal Way, WA

Desk Associate information

See Federal Way, WA salary details

$16

$23

$37

How much do desk associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desk associate in Federal Way, WA is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.83 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Federal Way, WA?

The most popular types of Desk jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Desk Associate jobs?

Cities near Federal Way, WA with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,860 per year, or $24 per hour.

Front Desk Associate

Marriott

Tukwila, WA • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Full-time Applicants Only: Employees will accrue paid sick leave, 0.02116 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually.

Washington Part-time Applicants Only: Employees will accrue paid sick leave and be eligible to receive a minimum of 7 holidays annually. 
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply