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Desk Associate Jobs in Columbus, NE (NOW HIRING)

Behavioral Interventionist

Duncan, NE · On-site

$20 - $27/hr

Strong leadership skills and the ability to successfully lead a team of associates. * Ability to ... or desk. Must have and maintain sufficient mental acuity and physical strength, agility, and ...

Behavioral Interventionist

Duncan, NE

$20 - $27/hr

Strong leadership skills and the ability to successfully lead a team of associates. * Ability to ... or desk. Must have and maintain sufficient mental acuity and physical strength, agility, and ...

Desk Associate information

See Columbus, NE salary details

$14

$21

$33

How much do desk associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desk associate in Columbus, NE is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.28 per hour, depending on experience, location, and employer.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are the most commonly searched types of Desk jobs in Columbus, NE? The most popular types of Desk jobs in Columbus, NE are:
What cities near Columbus, NE are hiring for Desk Associate jobs? Cities near Columbus, NE with the most Desk Associate job openings:
Infographic showing various Desk Associate job openings in Columbus, NE as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 2% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,097 per year, or $21.7 per hour.

Behavioral Interventionist

Boys Town

Duncan, NE • On-site

$20 - $27/hr

Full-time

Life, Retirement

Re-posted 24 days ago


Boys Town rating

7.3

Company rating: 7.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

22nd of 239 rated social care providers


Job description

Partners with all education staff levels to ensure effective implementation and quality control of the program model.
MAJOR RESPONSIBILITIES & DUTIES:
Provides administrative intervention for students utilizing a behavioral approach to promote learning.
  • Receives students from classrooms or office whenever necessary to address behavioral or attendance problems and de-escalates inappropriate behavior utilizing prescribed administrative intervention procedures.
  • Supervises hallways and areas of student movement during class breaks and before and after school; supervises in-school suspension, mediation essays, and other office consequences.
  • Ensures safety by coordinating the repair of faulty equipment and facilities with the Maintenance Department and supervising fire drills and other school emergency procedures.
  • Assumes responsibility for the academic and social skills growth of each student, cares for student health and well-being during the school day.
  • Monitors student progress, oversees field trips, and provides positive reinforcement to students to foster and maintain improvements in behavior.
  • Communicates with other professionals regarding individual student needs and progress; provides consultation to parents or guardians, and school staff regarding student behavior and consequences
  • Prepares monthly reports for office referrals.

Performs key administrative and analytical activities related to implementation and evaluation of program performance.
  • Coordinates required resources necessary for implementation.
  • Ensures model is being implemented according to approved scope, schedule, budget, and objectives.
  • Utilizes reporting tools to support effective and efficient measurement, analysis, and communication of program performance, progress, and compliance.
  • Works closely with program and school leadership teams to jointly diagnose implementation issues and develop effective solutions.
  • Coordinates teacher mentoring program.

Facilitates and maintains quality control of the program model; analyzes and recommends processes for improvement.
  • Monitors and analyzes program performance and makes recommendations as appropriate.
  • Provides input to school leadership regarding Model Implementation.
  • Supports and leads the collaborative, development, or enhancement of tools and processes for the purpose of improved efficiencies.
  • Ensures that Research, Training, Evaluation, and Program Audit are kept current with program protocols and guiding principles.
  • Prepares monitoring, evaluation, and progress reports for the stakeholders.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Strong organizational, analytical, and business thinking skills.
  • Interpersonal and relationship building skills.
  • Strong leadership skills and the ability to successfully lead a team of associates.
  • Ability to identify and resolve issues with a sense of urgency.
  • Strong computer skills in Microsoft Office, including PowerPoint, Excel, and Word; proficient in SharePoint.
  • Ability to communicate at all levels in the organization and with external contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
  • Ability to adapt responses to situations while maintaining procedural and regulatory integrity.

REQUIRED QUALIFICATIONS:
  • Bachelor's degree from an accredited school OR four years of experience with Boys Town model required.
  • Minimum of 3 years related experience required.
  • Experience with the Boys Town Model required.
  • CPR certification obtained during pre-service training required.
  • Nationally recognized personal restraint model must be obtained during pre-service training required.

PREFERRED QUALIFICATIONS:
  • Bachelor's degree preferred.
  • Nebraska Teaching Certificate or School Administrator Certificate preferred.
  • Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
  • Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
  • Extended periods of time standing or walking in a classroom environment and some time at a keyboard, workstation, or desk. Must have and maintain sufficient mental acuity and physical strength, agility, and endurance to perform all job requirements (including stressful situations - physically, mentally, and emotionally) encountered on the job without compromising the health and well-being of self, fellow employees, and youth or families. Must have sufficient vision, hearing, speech and the mobility to monitor youth, actively participate in safety procedures, and participate in physical activities with youth. Specific requirements include but are not limited to: the ability to push and pull at least 80 pounds of force, lift up to 50 pounds, carry safely up to 30 pounds, as well as the ability to reach overhead, bend, and squat with ease. Work is typically in a normal educational school administrative or classroom environment involving but may be performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.) to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, may be subject to outside weather conditions occasionally. Includes constant interruptions, inappropriate behaviors, and the potential for verbal and physical threats from youth.
  • Position will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

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