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Desjardins Remote Jobs in Quebec (NOW HIRING)

Desjardins Group

Analyst, Claims

Montreal, QC · Remote

Benefits apply based on eligibility criteria. #LI-Remote What you bring to the table * Bachelor ... At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should ...

Desjardins Group

Analyst, Claims

Trois-rivieres, QC · Remote

Benefits apply based on eligibility criteria. #LI-Remote What you bring to the table * Bachelor ... At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should ...

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Desjardins Remote information

What are Desjardins remote jobs?

Desjardins remote jobs are positions offered by Desjardins Group, a leading Canadian cooperative financial group, that allow employees to work from home or another remote location instead of commuting to a physical office. These roles can include customer service, financial advising, IT, administration, and more. Remote jobs at Desjardins provide flexibility and support for work-life balance while maintaining access to the company’s resources, training, and virtual teamwork platforms. Employees are typically required to have a reliable internet connection and may need to attend occasional in-person meetings or training sessions.

What does a typical workday look like for a remote employee at Desjardins, and how is collaboration managed across distributed teams?

As a remote employee at Desjardins, your typical workday involves virtual meetings, regular check-ins with your team, and using digital collaboration tools to stay connected. You'll often start your day by reviewing tasks in project management platforms and communicating with colleagues through chat or video calls. Collaboration is structured through scheduled meetings, shared documents, and clear communication channels to ensure everyone stays aligned, even when working from different locations. The company fosters a supportive remote culture, with resources for professional development and regular feedback to help remote employees thrive.

What are the key skills and qualifications needed to thrive as a Desjardins remote customer service representative, and why are they important?

To thrive as a Desjardins Remote Customer Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and secure data handling systems is often required. Excellent communication, patience, and the ability to work independently are crucial soft skills for this remote position. These skills enable representatives to effectively resolve client inquiries, deliver quality service, and maintain Desjardins’ reputation for customer satisfaction.

What is the difference between Desjardins Remote vs Desjardins Customer Service Representative?

AspectDesjardins RemoteDesjardins Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based setupCall centers or office environment, depending on location
Employer & IndustryDesjardins Financial Group, banking and financial servicesDesjardins Financial Group, banking and financial services

Desjardins Remote roles typically involve working from home with a focus on customer support, while Desjardins Customer Service Representatives may work in call centers or offices. Both positions require similar credentials and serve the same industry, but the work environment differs significantly.

What are the most commonly searched types of Desjardins jobs in Quebec?

The most popular types of Desjardins jobs in Quebec are:

Desjardins Remote jobs near you
Infographic showing various Desjardins Remote job openings in Quebec as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 62% Physical, 29% Hybrid, and 9% Remote job distribution.

Fraud Prevention Advisor, Remote

Desjardins Group

Montreal, QC • Remote

CA$25.76/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

The position of fraud prevention advisor with the Desjardins Group Security Office involves more than working in a call centre. You actively help to protect thousands of members and clients, making a real, positive impact. As a fraud prevention advisor, you play a key role in preventing fraud by taking the necessary steps to detect and combat suspicious activities, while minimizing financial losses. You ensure member/client satisfaction and service quality in accordance with the organization's standards and procedures. Interpersonal savvy is essential. More specifically, you will be required to:

  • Collect, compile and analyze the type and nature of suspicious transactions

  • Advise members and clients who are victims of fraud on preventive measures

  • Establish an advisory relationship by identifying current and potential needs

  • Identify operational risks and continuously help improve the Desjardins Group Security Office's activities

  • Assist and support members and clients who are victims of various scams, ensuring they are satisfied with the support received and have an understanding of fraud.

When you join our team, you'll get *

  • A competitive hourly rate starting at $25.76/hour plus a shift premium (where applicable)

  • An annual performance-related bonus

  • 4weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance, including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

*Benefits are subject to eligibility criteria.

#LI-Remote

#MVT3

What you bring to the table

  • General college diploma in a related field

  • A minimum of one year of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Knowledge of French is required

  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

  • Available to come to the office occasionally during training and once a month afterwards. Location: 450 De Maisonneuve Blvd. W., Montreal

  • Available to work Monday to Sunday between 7:00a.m. and midnight

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

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