Design Researcher Jobs in Alberta (NOW HIRING)

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We're seeking a versatile Product Design Manager to lead our International design team in shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions.

You'll guide design across both the business and practice of law, ensuring Clio feels purpose-built for how firms operate in their local markets.

As part of our global expansion strategy, this role will be pivotal in delivering market-winning offerings across EMEA, APAC, LATAM, and North America-exceeding international customer expectations through AI-driven experiences and expanding product-market fit in emerging regions. You'll also help advance the design organization's maturity and capability to deliver globally scalable, localized product experiences.

You'll play a critical leadership role in Clio's maturing Product Design & Research organization. You'll shape experience strategy, nurture a high-performing team, and partner closely with Product and Engineering to deliver trusted, human-centered experiences at scale.

This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.

• Define and drive the experience strategy for internationalization and localization, ensuring Clio's products are intuitive, compliant, and relevant across global markets.

• Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts.

• Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.

• Champion user-centered design by embedding research and data-informed practices into the product development process.

• Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences.

• Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels.

• Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long-term strategic impact.

• Hire and develop exceptional talent through feedback, coaching, and performance development.

• 7+ years of product design experience, including SaaS or complex platform environments.

• Experience designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements.

• Skilled in localizing experiences to reflect cultural and regulatory nuances across markets.

• 5+ years of experience leading and managing product design teams.

• A proven track record of shipping high-quality, user-centered products at scale.

• Deep expertise in user research, interaction design, and systems thinking.

• Demonstrated ability to connect design strategy to business and customer outcomes.

• Experience leading complex cross-functional initiatives with agility and influence.

• A coaching mindset-able to build trust, grow talent, and lead through ambiguity.

• Proficiency with modern design and collaboration tools (Figma, Miro, etc.).

• Strong understanding of accessibility standards (WCAG) and inclusive design principles.

• Experience working in fast-paced, iterative product development environments.

• Growth mindset when it comes to process improvement and new technologies, especially AI.
  

• Experience designing for enterprise or regulated industries (e.g., legal, healthcare, finance).

• Familiarity with AI-assisted workflows, automation, or personalization in product design.
  Experience contributing to or evolving platform-level systems in multi-product environments.

If you're excited about transforming how lawyers deliver legal services, and want to lead a team designing intelligent, intuitive, and impactful experiences, we'd love to hear from you.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture atclio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.