Design Center Manager Jobs in Santa Rosa, CA (NOW HIRING)

Summary: The Facilities Director reports to the Chief Administrative Officer and provides strategic and operational leadership for PHC’s facilities portfolio, including maintenance, plant operations, utilities, environmental services, security, emergency preparedness, regulatory compliance, and capital projects. The role is responsible for ensuring safe, efficient, compliant, and well-maintained facilities across all PHC sites, while leading renovations, infrastructure upgrades, and site development project s from planning through occupancy. The Facilities Director also helps shape facility design standards, space planning, and aesthetic quality to support patient experience, staff effectiveness, and PHC’s organizational goals.

Areas of Responsibility

Facilities Operations and Maintenance

• Directs the operation, maintenance, repair, and replacement of building systems and physical assets across PHC sites, including HVAC, plumbing, electrical, mechanical, and other clinical support systems.
• Oversee preventive maintenance programs, facility inspections, work order processes, vendor performance, and day-to-day site operations to ensure reliable, efficient, and safe facilities.
• Supervises staff and contracted service providers; sets priorities, assigns work, monitors performance, and ensures timely completion of maintenance and repair needs.
• Develop and administer operating and capital budgets related to facility operations, maintenance, and building improvements.
• Maintains availability to respond to urgent operational issues outside normal business hours.

Capital Projects, Construction, and Space Planning

• Leads owner-side project management for facility renovations, infrastructure upgrades, space reconfigurations, expansions, and new site development.
• Oversee projects from concept through closeout, including scope development, budgeting,
  scheduling, consultant and contractor coordination, permitting, bidding, construction administration, occupancy planning, and transition of operations.
• Coordinates with architects, engineers, contractors, regulatory agencies, and internal stakeholders to ensure projects meet operational needs, budget, timeline, and applicable healthcare standards.
• Supports facility planning, design review, and space utilization decisions, with attention to functionality, workflow, durability, patient experience, and aesthetics.
• Establishes and maintains project management processes, documentation, and reporting to
  support successful delivery of facilities projects.

Regulatory Compliance, Safety, and Emergency Preparedness

• Ensures PHC facilities comply with applicable local, state, federal, and accreditation
  requirements, including life safety, infection prevention, workplace safety, and Environment of Care standards.
• Develops, implements, and maintains facilities-related policies, procedures, inspections, testing, and documentation to support regulatory readiness.
• Supports emergency preparedness activities, including facility-related emergency systems,
  response procedures, drills, and staff training.
• Serves in a leadership role for facility safety initiatives, incident follow-up, corrective actions, and coordination with relevant committees and stakeholders.
• Overseas safe handling, storage, and management of hazardous and non-hazardous materials in accordance with regulatory requirements.

Utilities, Grounds, and Site Infrastructure

• Oversee utilities and site infrastructure, including stormwater, natural gas, water distribution, electrical service, parking areas, and related exterior systems.
• Directs maintenance of grounds, landscaping, irrigation, exterior circulation areas, and pest management services to ensure safe, functional, and well-kept sites.
• Negotiates and manages service contracts related to utilities, grounds, and facility support
  services.

Environmental Services

• Evaluates, recommends, and manages environmental services delivery models, including
  outsourced and in-house custodial operations.
• Oversees staffing, training, performance standards, quality control, equipment, supplies, and budgets for environmental services.
• Ensure cleaning and environmental services support infection prevention, regulatory
  compliance, and a professional, welcoming environment for patients, staff, and visitors. 

Security and Protection Services

• Directs PHC’s security program across all sites, including physical security operations, access control, badging, key control, surveillance systems, alarm response coordination, and incident response.
• Oversee in-house and contracted security personnel and services, ensuring appropriate coverage, training, performance management, and documentation.
• Develops and implements security policies, risk assessments, response protocols, and related coordination with site leadership, HR, Compliance, and law enforcement as appropriate.

Role will complete other duties as assigned.

Education/Experience:

• Bachelor’s degree in facilities management, engineering, construction management, business administration, or related field preferred; equivalent experience may be considered
• Minimum 7 years of progressively responsible facilities operations experience, preferably in healthcare, ambulatory care, or a similarly regulated environment
• Minimum 5 years of management experience with responsibility for multi-site facilities operations, environmental services/custodial services, security operations, vendor management, and regulatory compliance
• Demonstrated experience leading significant construction, renovation, infrastructure, or site expansion projects
• Experience managing outsourced service contracts and/or bringing services in-house strongly preferred

Desired Skills:

• Interpret blueprints, plans and specifications
• Knowledge of City and State building codes and all local, state regulations
• Knowledge of building and utility maintenance and prevention
• Knowledge of maintaining and repairing utility systems and physical structures of buildings
• Experience with fiscal management and business practices followed to prepare bid specification, negotiate agreements and administer contracts
• Knowledge of program planning and scheduling, building construction methods and materials, estimating practices and safety practices
• Knowledge of CalOSHA regulations, building codes, fire and life safety codes, The Joint Commission standards, and other applicable regulations, codes or standards
• Excellent project and personnel management skills
• Excellent verbal and written communication skills
• Sensitivity to the needs and situations of a multi-cultural population from a variety of income levels

Licenses and Certifications:

• Requires a valid California State Driver’s License

Language Skills: Ability to communicate clearly and effectively with other PHC staff members, vendors, and contractors