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Deposit Operations Representative Jobs in Ontario

... deposits). * Respond to client/internal inquiries regarding employees that did not get paid and ... With operations around the world, exciting new networking opportunities abound. * Belong by joining ...

... for operations and technology in the trading world, we want to hear from you. Please submit your ... If you would like to download our App and give it a try, you do not need to deposit funds and can ...

... for operations and technology in the trading world, we want to hear from you. Please submit your ... If you would like to download our App and give it a try, you do not need to deposit funds and can ...

Cash reconciliation including deposits, key control * Communication Responsibilities ... This requirement is justified by the nature of the responsibilities and operational needs. POSTING ...

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Cash reconciliation including deposits, key control * Communication Responsibilities ... This requirement is justified by the nature of the responsibilities and operational needs. POSTING ...

Cash reconciliation including deposits, key control * Communication Responsibilities ... This requirement is justified by the nature of the responsibilities and operational needs. POSTING ...

Cash reconciliation including deposits, key control * Communication Responsibilities ... This requirement is justified by the nature of the responsibilities and operational needs. POSTING ...

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Deposit Operations Representative information

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

How much does a deposit operations representative make?

The average salary for a deposit operations representative in Texas ranges from $40,000 to $55,000 annually, depending on experience and location. Entry-level roles may start lower, while experienced professionals with certifications can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What cities in Ontario are hiring for Deposit Operations Representative jobs?

Cities in Ontario with the most Deposit Operations Representative job openings:

Infographic showing various Deposit Operations Representative job openings in Ontario as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Representative (Banking)

Fidelity International

Toronto, ON

Full-time

Re-posted 6 days ago


Job description

Job Description

Please Note:

  • Current work authorization for Canadais required for all openings.
  • You will be working on ahybrid scheduleas part of Fidelity's dynamic working arrangement.
  • The work location for this role is 483 Bay Street in Toronto
  • This is aregular, full-time opportunity.

Who We Are


Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.


For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

What You Will Do

The Operations Banking Representative is responsible for ensuring banking services are delivered in an efficient and cost-effective manner, providing a high level of service to both our internal and external clients.

This role is responsible for processing incoming and outgoing funds including margin call, collateral cash requirement, Type 4 and netting requirements, and new issue closing deals.

It is primarily focused on the General Ledger duties of banking department including bank and control account reconciliations, audit inquiries, deposits, and electronic payments.

This individual may be required to provide input to or participate in various projects and will perform other duties as requested:

  • Create and maintain wire templates to ensure banking information is accurate
  • Book daily bank transactions such as EFT credits/debits, deposits, incoming and outgoing payments
  • Work with various departments in Operations, Credit, Compliance and Finance to manage EFT, PAC, and wire payments
  • Responsible for the daily and monthly bank/control account reconciliation of Canadian, USD and FX accounts to ensure activities posted to both GL and client accounts in a timely manner, to enable most efficient use of funds, resolve all unmatched items including Kyriba rejected transactions, and review stale-dated cheques.
  • Maintenance of Kyriba GL/budget code mapping
  • Communicating with brokers as necessary, to resolve unmatched items on bank reconciliation and performing necessary investigation.
  • Regular interaction with internal business units and banks/vendors to resolve payment/receipt queries and general banking system issues.
  • Issue cheques, EFTs, wires, cheque deposits
  • Maintain inventory of banking package to be distributed to clients
  • Monitor payment file transmission to vendors/banks
  • Upload positive bank files and conducts payee match exception review
  • Responsible for billing file review and upload billing files to the Billing Management System
  • Assign and coordinate trade settlement instructions on Bloomberg to ensure proper payment.
  • Respond to audit inquiries in a timely manner, make calls to the bank directly to clarify adjustments or to clarify items on the bank statements in order to reconcile activity or properly code it; liaise with auditors to confirm bank balances as of a certain date
  • Identify process improvement
  • Deliver stellar quality customer service interactions to our internal and external customers to exceed their expectations and create a positive experience.
  • Take ownership of solving a customer's problem promptly; use all available resources to achieve the best outcome.
  • Deliver seamless customer service through teamwork and collaboration.
  • Demonstrate a strong sense of personal ownership and commitment to achieving meaningful short and long-term results.

What We're Looking For:

  • 2+ years of experience in the financial services industry, preferably in a banking role, required.
  • Reconciliation experience is required
  • Bloomberg knowledge is an asset
  • Completion of a 3-year post-secondary education, preferably in Finance, Accounting or Economics, or equivalent work experience.
  • CTP (Certified Treasury Professional), accounting designation, or equivalent is considered an asset

The Expertise You Bring:

  • Strong knowledge of economic markets
  • Ability to work with tight deadlines and a sense of urgency in a fast-paced environment
  • Ability to work with a high degree of accuracy and attention to detail
  • Ability to work well within a team and independently
  • Good verbal and written communication skills, and ability to communicate well with internal departments, vendors, and clients

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today-and your financial well-being tomorrow.

For this role, your total rewards include:

  • Base Salary and Discretionary Performance Bonus: A competitive annual range of$49,000 to $76,000, based on your experience and qualifications.
  • RRSP Contribution: After 6 months of employment, we invest in your future with anRRSP contribution-no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization-an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies - Certified
Benefits Canada's Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter's Most Innovative HR Team