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Deposit Operations Representative Jobs in Ohio (NOW HIRING)

Northwest

Director of Deposit Compliance

Columbus, OH · On-site

Essential Functions Lead enterprise-wide compliance efforts for all deposit products and operations ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

The Community Bank

Customer Service Representative

Hebron, OH · On-site

$14.75 - $20/hr

Completes dispute forms and forwards to Manager to sign off then forwards to Deposit Operations. * Attends training as needed or assigned. * Efficiently operates copy machines. * Represents the Bank ...

The Community Bank

Customer Service Representative

Hebron, OH · On-site

$14.75 - $20/hr

Completes dispute forms and forwards to Manager to sign off then forwards to Deposit Operations. * Attends training as needed or assigned. * Efficiently operates copy machines. * Represents the Bank ...

The Community Bank

Customer Service Representative

Newark, OH · On-site

$14.75 - $20/hr

Completes dispute forms and forwards to Manager to sign off then forwards to Deposit Operations. * Attends training as needed or assigned. * Efficiently operates copy machines. * Represents the Bank ...

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Deposit Operations Representative information

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How much do deposit operations representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for deposit operations representative in Ohio is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.08 per hour, depending on experience, location, and employer.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

What cities in Ohio are hiring for Deposit Operations Representative jobs?

Cities in Ohio with the most Deposit Operations Representative job openings:

Deposit Operations Representative jobs near you
Infographic showing various Deposit Operations Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,122 per year, or $20.3 per hour.

Deposit Operations - Internal Support Representative

Killbuck, OH • On-site

Killbuck Savings Bank Co
51 - 200 employees
Learn more about Killbuck Savings Bank Coexternal

Full-time

Re-posted yesterday

Job description

Provide exceptional internal support to branch personnel regarding all deposit operation functions and responsibilities.
Requirements
  • Perform internal help desk support for branch staff and customer support center.
  • Respond to customer requests received from branches and customer support center.
  • Research and resolve difficult issues forwarded from branches and customer support center including fraud and error investigations.
  • Complete and track all Reg E disputes and errors including fraud.
  • Complete all check adjustments.
  • Conduct quality control on new account setups, account maintenance and other department processing.
  • Track errors of quality control assessments daily.
  • Provide reporting on quality metrics and individual performance.
  • Maintain ATM accounts including balancing of ATM's daily.
  • Monitor, contact, maintain and update debit card customers.
  • Daily balancing of Killbuck Savings Bank internal checking accounts and Bill Pay.
  • Monthly general ledger reconciliations.
  • Provide training on deposit processes to branch staff, deposit operations staff and customer support center.
  • Provide support and backup to other teams within the department as needed.
  • Maintain procedure documents and checklists for deposit accounts.

Updated 050823
EOE

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