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Dental Software Customer Success Jobs in Boca Raton, FL

AJAIA

Customer Success Manager

Fort Lauderdale, FL · Remote

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Strong written communication skills with the ability to clearly explain software functionality to ...

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site +1

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Strong written communication skills with the ability to clearly explain software functionality to ...

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site

$70 - $90/hr

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Strong written communication skills with the ability to clearly explain software functionality to ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

Our portfolio offers software tools coupled with content and services that customers need to make ... Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

Our portfolio offers software tools coupled with content and services that customers need to make ... Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan ...

New

ModMed

Senior Manager, Customer Success

Boca Raton, FL · On-site

$120 - $160/hr

Join the Team Modernizing MedicineAt ModMed, we're not just building software--we're reimagining ... United StatesComprehensive medical, dental, and vision benefits, including a company Health Savings ...

AJAIA

EdTech Customer Success Manager

Fort Lauderdale, FL · On-site

$65 - $110/hr

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... Strong written communication skills with the ability to clearly explain software functionality to ...

Xendoo

Customer Success Specialist

Fort Lauderdale, FL · On-site

... new software and tools quickly and are comfortable working across multiple systems at once ... Medical, Dental, Vision and Life Insurance * Generous PTO and Paid Holidays * 401(k) with employer ...

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All JobsDental Software Customer Success JobsDental Software Customer Success Jobs in Boca Raton, FL

Dental Software Customer Success information

See Boca Raton, FL salary details

$30.8K

$78.8K

$132.9K

How much do dental software customer success jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dental software customer success in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What is a dental software customer success professional?

A Dental Software Customer Success professional is responsible for helping dental practices effectively use their software solutions. They work closely with clients to ensure they are satisfied, troubleshoot issues, provide training, and help optimize the software’s benefits. Their goal is to maximize customer retention and ensure practices get the most value from their technology. They often serve as a bridge between the customer and the software provider, relaying feedback and supporting smooth onboarding and usage.

What are the key skills and qualifications needed to thrive as a dental software customer success professional?

To thrive as a Dental Software Customer Success professional, you need a solid understanding of dental practice workflows, strong problem-solving abilities, and experience with customer relationship management, typically supported by a background in dental technology or customer service. Familiarity with dental practice management software, CRM platforms, and ticketing systems is commonly required. Excellent communication, patience, and the ability to educate and empathize with users are standout soft skills in this role. These capabilities are crucial for ensuring clients maximize software value, achieve satisfaction, and remain loyal to the product.

What are some common challenges faced by dental software customer success professionals, and how can they address them?

Dental Software Customer Success professionals often encounter challenges such as helping clients adapt to new technologies, handling technical troubleshooting, and bridging communication between dental practices and the software development team. Successfully addressing these issues requires strong problem-solving skills, patience, and the ability to simplify complex concepts for non-technical users. Building trust with clients and collaborating closely with internal teams are essential for ensuring smooth software onboarding and ongoing satisfaction.

What is the difference between Dental Software Customer Success vs Dental Software Support Specialist?

AspectDental Software Customer SuccessDental Software Support Specialist
Primary FocusBuilding long-term client relationships, onboarding, and ensuring product adoptionTroubleshooting technical issues, resolving user problems, and providing technical support
Required SkillsCommunication, relationship management, product trainingTechnical knowledge, problem-solving, software troubleshooting
Work EnvironmentCustomer-facing, proactive engagement with clientsHelp desk or support center, reactive problem resolution
CertificationsOften requires knowledge of dental software and customer service certificationsTechnical certifications related to software or IT support

While both roles involve working with dental software, Dental Software Customer Success focuses on client retention, onboarding, and ensuring users derive value from the product. In contrast, Dental Software Support Specialists primarily handle technical issues and troubleshooting. Both roles are essential for a successful dental software company but serve different functions in the customer journey.

What are popular job titles related to Dental Software Customer Success jobs in Boca Raton, FL?

For Dental Software Customer Success jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Dental Software Customer Success jobs in Boca Raton, FL look for?

The top searched job categories for Dental Software Customer Success jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Dental Software Customer Success jobs?

Cities near Boca Raton, FL with the most Dental Software Customer Success job openings:

Dental Software Customer Success jobs near you
Infographic showing various Dental Software Customer Success job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $78,825 per year, or $37.9 per hour.

Customer Success Manager

AJAIA

Fort Lauderdale, FL • Remote

Full-time

Re-posted 27 days ago

Job description

Position Overview

RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.

This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.

Requirements

  • Bachelor's degree or equivalent experience
  • 3–6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences

Preferred Requirements:

  • Experience working in or directly supporting the education sector (e.g., K-12 schools, districts, teachers, or students), with an understanding of how educators and administrators actually use software day to day
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues

Benefits

  • Competitive base salary + performance incentives
  • Professional development opportunities