Democratic Service Officer Jobs (NOW HIRING)

Working Location: This role is onsite/hybrid and will include commuting to Roosevelt Institute’s Washington, DC, office as needed.

The Roosevelt Institute takes on today’s greatest public policy challenges by advancing bold, cutting-edge research and policy ideas. We believe that the future of the American economy and our democracy depends on a new way of thinking about markets and government—and have successfully engaged with policymakers and the media to inform and shape public debate. Too few people hold too much economic and political power today, and we know that a stronger society is possible if we rectify this imbalance between private actors and the public. With a commitment to restructuring markets, transforming corporations, reviving democratic institutions, and reimagining the role of government, our work moves our nation toward a more resilient, equitable, and green future.

The Roosevelt Institute is a think tank, a student network, and the nonprofit partner to the Franklin D. Roosevelt Presidential Library and Museum that, together, are learning from the past and working to redefine our collective future. Focusing on corporate and public power, labor and wages, and the economics of race and gender inequality, the Roosevelt Institute unifies experts, invests in young leaders, and advances progressive policies that bring the legacy of Franklin and Eleanor Roosevelt into the 21st century.

serves as the primary point of contact for internal and external constituencies on all matters pertaining to the office of the President. The Executive Assistant/Liaison enhances the CEO’s effectiveness by providing necessary executive support. The Executive Assistant/Liaison manages the CEO’s schedule, ensuring that her time is spent on matters of highest priority; liaises with the board of directors and executive team; organizes and coordinates CEO outreach and external relations efforts; supports the fundraising team; and oversees special projects.

The Executive Assistant/Liaison must be strategic, creative, and adaptable and enjoy working with a growing organization that is driven by mission, values, and results. This position requires the utmost professionalism in dealing with funders, board members, and other critical relationships for the Roosevelt Institute. The Executive Assistant/Liaison will have access to confidential information and must operate with great discretion. The Executive Assistant/Liaison must be consistent, well-organized, efficient, and mindful of their external/ambassadorial role and have a customer service–oriented mindset.

This is an individual contributing, nonmanagement, nonunion role.

• Manage the CEO’s calendar to ensure that priorities are properly elevated and that key relationships are stewarded. This will involve coordinating with multiple internal stakeholders, especially executive team members, and helping to enforce standards and decisions about calendar priorities.
• Schedule meetings, speaking engagements, and travel to efficiently manage the CEO’s time
• Ensure CEO is prepared for internal and external meetings, including coordinating briefing materials and agendas
• Staff CEO at select meetings, including taking notes and helping ensure internal communication and follow-up
• Track CEO action items and ensure priorities are moving
• Draft and edit emails, documents, and presentations
• Handle administrative work for the CEO, including receipts, contracts, and other financial and operational paperwork
• Support special projects and initiatives as assigned by the CEO
• Support Facilities team with DC office operations: oversee daily operations to ensure the space remains functional, clean, and well-stocked; coordinate visitor access, conference room scheduling, and security badge management; partner with Facilities, HR, and IT to address onsite needs and report maintenance issues promptly; and support new hire onboarding for DC-based staff, including workspace setup and office tours.

• Serve as the main point of contact for managing, facilitating, and coordinating logistics for all (c)(3) and (c)(4) Board–related meetings and events, including the budget and board member reimbursements. This includes facilitating and scheduling all committee meetings.
• Serve as an administrative aide for the Board cochairs
• Support the CEO and board leadership in preparation of Board materials for quarterly meetings
• Take minutes and notes for full board and meetings and ensure proper record retention and board governance.

• Bachelor’s degree preferred
• 4–6 years relevant professional experience, with preference for someone who has supported a senior executive
• Strong computer skills and experience with MS Office, Google suite of products, and social media web platforms; experience using Salesforce, Asana, or other database and project management tools a plus
• Superior written and verbal communication skills
• Demonstrated ability to work as part of a team, be flexible, and learn new skills quickly
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks and projects seamlessly with excellent attention to detail
• Very strong customer service and interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Emotional maturity and a sense of humor
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment
• Ability to learn and work with existing systems and processes and suggest improvements as needed
• Forward-looking thinking that actively seeks opportunities and proposes solutions