Job Summary:
Trew is seeking a Senior Salesforce Administrator to lead the design, configuration, and administration of their Salesforce environment. This role involves managing the migration from a legacy system, establishing a consolidated CRM platform, and overseeing user management and integration efforts.
Responsibilities:
• Lead net-new Salesforce org standup including security model, profiles, permission sets, page layouts, record types, validation rules, and workflow automation.
• Execute data migration from seller’s shared Salesforce org, including standard CRM objects (Accounts, Contacts, Opportunities, Activities) and non-standard objects from Salesforce-native managed packages (ServiceMax, Conga, DemandBase).
• Coordinate with Dell Boomi integration team to establish real-time and batch integrations between Salesforce and Oracle EBS R12 (order-to-cash, billing, customer master sync).
• Deploy and configure ServiceMax managed package in the new org, ensuring installed base records, work orders, service contracts, and entitlements are fully operational for Lifecycle Support Services.
• Rebuild Conga document generation templates for quotes, contracts, and proposals.
• Define and execute user acceptance testing with Sales, LSS, and Customer Experience stakeholders.
• Serve as primary Salesforce platform owner across the consolidated enterprise (approximately 300–500 users).
• Manage user provisioning, deprovisioning, role hierarchy, and security model.
• Administer Salesforce releases, sandbox management, and change control processes.
• Build and maintain reports, dashboards, and analytics for Sales, LSS, and executive leadership.
• Partner with the Salesforce Developer on custom development, Apex triggers, and Lightning component enhancements.
• Manage vendor relationships with Salesforce and managed package providers.
• Support future Salesforce CPQ evaluation and potential deployment.
Qualifications:
Required:
• 7+ years of hands-on Salesforce administration experience in a mid-market or enterprise environment.
• Salesforce Administrator certification (ADM 201) required; Advanced Administrator (ADM 211) strongly preferred.
• Demonstrated experience with Salesforce data migration, including Salesforce-to-Salesforce org migrations or carve-out scenarios.
• Working knowledge of ServiceMax or comparable Salesforce-native field service managed packages.
• Experience with integration platforms (Dell Boomi, MuleSoft, or Informatica) connecting Salesforce to ERP systems.
• Proficiency with data migration tools (Data Loader, Dataflow, or third-party ETL tools).
• Strong understanding of Salesforce security model, sharing rules, and multi-business-unit configurations.
Preferred:
• Experience in manufacturing, warehouse automation, or industrial services environments.
• Prior experience in M&A, carve-out, or TSA exit Salesforce migration.
• Familiarity with Conga document generation and DemandBase account intelligence.
• Experience with Oracle EBS integration patterns (order-to-cash, customer master, billing).
• Platform Owner certification or Salesforce CPQ experience.
Company:
TREW provides automated material handling solutions for integrators and end users, including Warehouse Execution Systems (WES), Warehouse Control Systems (WCS), PLC- and server-based machine controls, motorized driven roller (MDR) conveyor and services such as concepting, engineering, technical support, parts, field service and training. Founded in 2019, the company is headquartered in Mason, USA, with a team of 201-500 employees. The company is currently Growth Stage.