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Demand Management Jobs in Washington (NOW HIRING)

ITSM Lead

Suitland, MD · On-site

$140 - $190/hr

The position will drive service portfolio development, business relationship management, demand management, customer engagement, continual service improvement, and service ownership practices that ...

ITSM Lead

Suitland, MD · Hybrid

$160K - $180K/yr

The position will drive service portfolio development, business relationship management, demand management, customer engagement, continual service improvement, and service ownership practices that ...

ITSM Lead

Suitland, MD · On-site

$17.25 - $22.75/hr

The position will drive service portfolio development, business relationship management, demand management, customer engagement, continual service improvement, and service ownership practices that ...

Lead ServiceNow Developer

Herndon, VA · On-site

$55.50 - $76.25/hr

Responsibilities : • Lead the architectural design and technical strategy for a unified ServiceNow workflow supporting request intake, demand evaluation, and project lifecycle management. • ...

Senior ServiceNow Developer - SPM (355)

Arlington, VA · On-site

$62.25 - $85.50/hr

This role serves as a senior technical contributor responsible for implementing and supporting ServiceNow SPM capabilities including Idea Management, Demand Management, Project Portfolio Management ...

Senior ServiceNow Developer - SPM (355)

Arlington, VA · On-site +1

$62 - $85.50/hr

Implement and support ServiceNow SPM modules including Idea Management, Demand Management, Project Portfolio Management (PPM), Goals Framework / Strategic Planning, Resource Management, IT Financial ...

Senior ServiceNow Developer - SPM (355)

Arlington, VA · On-site +1

$62 - $85.50/hr

This role serves as a senior technical contributor responsible for implementing and supporting ServiceNow SPM capabilities including Idea Management, Demand Management, Project Portfolio Management ...

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Showing results 1-20

Demand Management information

See Washington salary details

$43.6K

$114.9K

$162K

How much do demand management jobs pay per year?

As of Aug 26, 2026, the average yearly pay for demand management in Washington is $114,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,400.00 and $135,900.00 per year, depending on experience, location, and employer.

What is demand management?

Demand management is the process of forecasting, planning, and controlling the demand for products or services to ensure a balance between customer needs and the supply chain's capabilities. It involves analyzing market trends, predicting customer demand, and implementing strategies to optimize inventory levels, production schedules, and resource allocation. Effective demand management helps organizations reduce costs, improve customer satisfaction, and enhance overall operational efficiency.

What are the key skills and qualifications needed to thrive in demand management, and why are they important?

To thrive in Demand Management, you need strong analytical skills, supply chain knowledge, and experience with forecasting, often supported by a degree in business, logistics, or a related field. Familiarity with ERP systems like SAP, demand planning software, and data analysis tools is typically required. Exceptional communication, problem-solving, and collaboration skills help you effectively coordinate with various departments and respond to changing market conditions. These skills ensure accurate demand forecasting, optimized inventory levels, and efficient operations that drive business profitability.

What are some common challenges faced by professionals in demand management, and how can they be addressed?

Professionals in Demand Management often encounter challenges such as managing forecast accuracy, balancing supply with fluctuating demand, and aligning cross-functional teams. To address these, it is important to leverage robust data analytics tools, maintain clear communication across departments (such as sales, operations, and supply chain), and regularly update forecasting models to reflect market changes. Proactive collaboration and continuous learning can help demand managers navigate uncertainties and add strategic value to their organizations.

What is the difference between Demand Management vs Supply Chain Analyst?

AspectDemand ManagementSupply Chain Analyst
Primary FocusForecasting customer demand and aligning resources accordinglyAnalyzing supply chain data to optimize logistics and inventory
Required SkillsForecasting, demand planning, communicationData analysis, logistics, problem-solving
Work EnvironmentCollaborates with sales, marketing, and production teamsWorks with procurement, logistics, and suppliers
CertificationsCPIM, APICS certifications often preferredSupply chain certifications like CSCP may be beneficial

Demand Management focuses on predicting customer needs and coordinating resources to meet demand efficiently. Supply Chain Analysts analyze data to improve overall supply chain operations. While both roles involve data analysis and coordination, Demand Management is more customer demand-oriented, whereas Supply Chain Analysts focus on logistics and inventory optimization.

Is demand management a high paying job?

Demand management roles are generally considered mid- to high-level positions in supply chain, operations, or business planning, with salaries varying based on experience, industry, and location. Professionals with skills in data analysis, forecasting, and project management can earn competitive compensation, especially with certifications like APICS or PMP. Overall, demand management can offer a lucrative career path compared to entry-level roles in related fields.

What does a demand management do?

A demand management professional oversees forecasting and planning to ensure that customer demand aligns with supply capabilities. They analyze data, collaborate with other departments, and use tools like ERP systems to optimize resource allocation and meet organizational goals.
Infographic showing various Demand Management job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, 2% Temporary, and 6% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $114,917 per year, or $55.2 per hour.

Lead ServiceNow Developer

Herndon, VA • On-site

NetCentrics Corporation
IT Services • 201 - 500 employees

$55.50 - $76.25/hr

Full-time

Re-posted 23 days ago


Job description

Description:

NetCentrics is seeking an experienced Lead ServiceNow Developer to architect, develop, and deliver a comprehensive workflow solution supporting our Business Intelligence (BI) organization. This role will lead the implementation of an end-to-end process that manages internal and external requests, drives structured triage through Demand Management, transitions approved work into Project Portfolio Management (PPM), and integrates with key collaboration and publishing platforms including Confluence and WordPress.


This is a strategic, high-impact role responsible for shaping how the BI organization captures demand, manages project execution, and communicates with internal and external stakeholders.

Requirements:

Key Responsibilities


Solution Architecture & Technical Leadership

  • Lead the architectural design and technical strategy for a unified ServiceNow workflow supporting request intake, demand evaluation, and project lifecycle management.
  • Define and implement integration patterns between ServiceNow, Confluence, and WordPress to support internal collaboration and external communication.
  • Serve as the primary technical authority, guiding development standards, solution design, and platform governance.

Workflow & Module Implementation


Design and implement an end-to-end workflow that:

  • Captures internal and external BI requests through a unified intake process.
  • Routes requests through Demand Management for triage, prioritization, and decision-making.
  • Transitions approved demands into PPM for project planning, execution, and reporting.
  • Publishes or synchronizes relevant project information to Confluence and WordPress.

Configure and customize ServiceNow modules including:

  • Demand Management
  • Project Portfolio Management (PPM)
  • Request Management
  • Custom applications and workflow automation

Develop forms, UI policies, business rules, client scripts, Flow Designer flows, and integrations to support the full lifecycle.


Integration Development (Confluence & WordPress)

  • Architect and implement REST API integrations between ServiceNow, Confluence, and WordPress.

Automate:

  • Creation and updating of Confluence pages or spaces tied to demands and projects.
  • Publishing of project milestones, status updates, or approved content to WordPress.
  • Synchronization of metadata, documentation, and governance across platforms.
  • Ensure integrations follow enterprise security, authentication, and content governance standards.

Team Leadership & Collaboration

  • Lead and mentor a team of ServiceNow developers and analysts throughout the project lifecycle.
  • Collaborate with BI leadership, PMO, content management teams, and platform owners to ensure alignment across systems.
  • Conduct code reviews, enforce development standards, and guide best practices for workflow automation and integrations.

Governance, Quality, & Compliance

  • Establish and maintain development standards, documentation practices, and integration governance.
  • Ensure all solutions meet enterprise security, compliance, and performance requirements.
  • Oversee testing, validation, and deployment activities across ServiceNow and integrated platforms.

Continuous Improvement

  • Identify opportunities to streamline collaboration, documentation, and external communication through automation.
  • Recommend enhancements to improve user experience across ServiceNow, Confluence, and WordPress.
  • Contribute to the long-term roadmap for BI workflow optimization and platform maturity.

Required Qualifications

  • Fullscope TS/SCI
  • 5–8+ years of hands-on ServiceNow development experience, including leadership of complex implementations.
  • Strong expertise with Demand Management, PPM, and workflow automation.
  • Proven experience integrating ServiceNow with collaboration or CMS platforms (Confluence, WordPress, SharePoint, etc.).
  • Proficiency with REST APIs, authentication models (OAuth, Basic Auth), and integration security.
  • Strong JavaScript skills and experience with Flow Designer, Business Rules, and UI customization.
  • Excellent communication, leadership, and stakeholder engagement abilities.

Preferred Qualifications

  • ServiceNow certifications (CSA, CAD, ITBM/PPM).
  • Experience with Confluence API, WordPress REST API, and content governance workflows.
  • Familiarity with Agile methodologies and DevOps practices.