In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
Customer Support - Rider Operations
Foster City, CA · On-site
$29/hr
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
Customer Support - Rider Operations
Foster City, CA · On-site
$29/hr
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
Customer Support - Rider Operations
Foster City, CA · On-site
$29/hr
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
Quick apply
Customer Support - Rider Operations
Foster City, CA · On-site
$29/hr
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
Customer Support - Rider Operations
Foster City, CA · On-site
$29/hr
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
Customer Support - Rider Operations
Foster City, CA · On-site
$29/hr
In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer ...
Service Test Rider and Detailer
San Jose, CA · On-site
$23 - $25/hr
Service Test Rider and DetailerSan Jose, CA San Jose Harley-Davidson is an award-winning dealership ... You will also be responsible for picking up and delivering guest's motorcycles. What will i do ...
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Service Test Rider and Detailer
San Jose, CA · On-site
$23 - $25/hr
Service Test Rider and DetailerSan Jose, CA San Jose Harley-Davidson is an award-winning dealership ... You will also be responsible for picking up and delivering guest's motorcycles. What will i do ...
Service Test Rider and Detailer
$23 - $25/hr
Service Test Rider and DetailerSan Jose, CA San Jose Harley-Davidson is an award-winning dealership ... You will also be responsible for picking up and delivering guest's motorcycles. What will i do ...
Service Test Rider and Detailer
$23 - $25/hr
Service Test Rider and DetailerSan Jose, CA San Jose Harley-Davidson is an award-winning dealership ... You will also be responsible for picking up and delivering guest's motorcycles. What will i do ...
Service Test Rider and Detailer
San Jose, CA · On-site
$23 - $25/hr
Service Test Rider and Detailer San Jose, CA San Jose Harley-Davidson is an award-winning ... You will also be responsible for picking up and delivering guest's motorcycles. What will i do ...
Service Test Rider and Detailer
San Jose, CA · On-site
$23 - $25/hr
Service Test Rider and Detailer San Jose, CA San Jose Harley-Davidson is an award-winning ... You will also be responsible for picking up and delivering guest's motorcycles. What will i do ...
Senior Systems Engineer, Rider Safety, Compliance, & Experience
San Francisco, CA · On-site +1
$196K - $248K/yr
The Waymo Driver has provided over ten million rider-only trips, enabled by its experience ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Senior Systems Engineer, Rider Safety, Compliance, & Experience
San Francisco, CA · On-site +1
$196K - $248K/yr
The Waymo Driver has provided over ten million rider-only trips, enabled by its experience ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Senior Systems Engineer, Rider Safety, Compliance, & Experience
Mountain View, CA · On-site +1
$196K - $248K/yr
The Waymo Driver has provided over ten million rider-only trips, enabled by its experience ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Senior Systems Engineer, Rider Safety, Compliance, & Experience
Mountain View, CA · On-site +1
$196K - $248K/yr
The Waymo Driver has provided over ten million rider-only trips, enabled by its experience ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Senior Systems Engineer, Rider Safety, Compliance, & Experience
Mountain View, CA · On-site
$196K - $248K/yr
The Waymo Driver has provided over ten million rider-only trips, enabled by its experience ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Senior Systems Engineer, Rider Safety, Compliance, & Experience
Mountain View, CA · On-site
$196K - $248K/yr
The Waymo Driver has provided over ten million rider-only trips, enabled by its experience ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Ability to think about the rider and an understanding of what might pose a safety risk for a given ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Ability to think about the rider and an understanding of what might pose a safety risk for a given ... Experience in safety critical aspects of the operation of fleets or delivery of production products ...
Social Media and Community Manager, Waymo Rider Support
Los Angeles, CA · On-site +1
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and ... Monitor social channels via a team of Rider Support agents. Provide rapid-response support and ...
Social Media and Community Manager, Waymo Rider Support
Los Angeles, CA · On-site +1
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and ... Monitor social channels via a team of Rider Support agents. Provide rapid-response support and ...
Social Media and Community Manager, Waymo Rider Support
San Francisco, CA · On-site +1
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and ... Monitor social channels via a team of Rider Support agents. Provide rapid-response support and ...
Social Media and Community Manager, Waymo Rider Support
San Francisco, CA · On-site +1
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and ... Monitor social channels via a team of Rider Support agents. Provide rapid-response support and ...
Social Media and Community Manager, Waymo Rider Support
San Francisco, CA · On-site
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and ... Monitor social channels via a team of Rider Support agents. Provide rapid-response support and ...
Social Media and Community Manager, Waymo Rider Support
San Francisco, CA · On-site
$159K - $196K/yr
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and ... Monitor social channels via a team of Rider Support agents. Provide rapid-response support and ...
Delivery Driver
Hemet, CA · On-site
$17.50 - $22/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Hemet, CA · On-site
$17.50 - $22/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Murrieta, CA · On-site
$17 - $21.25/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Murrieta, CA · On-site
$17 - $21.25/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Murrieta, CA · On-site
$17 - $21.25/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Murrieta, CA · On-site
$17 - $21.25/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Murrieta, CA · On-site
$18 - $22.50/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Murrieta, CA · On-site
$18 - $22.50/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Hemet, CA · On-site
$17.50 - $22/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Driver
Hemet, CA · On-site
$17.50 - $22/hr
Aren't you tired of not getting paid while you sit around waiting for a rider or an order to deliver and not getting paid when driving to pick-up a rider or an order? With us you'll receive an hourly ...
Delivery Rider information
See California salary details
$19.94 is the 25th percentile. Wages below this are outliers.
$13.29 - $20.29
26% of jobs
$20.29 - $27.30
9% of jobs
$27.30 - $34.31
12% of jobs
The median wage is $36.26 / hr.
$34.31 - $41.32
9% of jobs
$41.32 - $48.33
9% of jobs
$54.76 is the 75th percentile. Wages above this are outliers.
$48.33 - $55.34
9% of jobs
$55.34 - $62.35
6% of jobs
$62.35 - $69.36
7% of jobs
$69.36 - $76.37
5% of jobs
$76.37 - $83.38
3% of jobs
$83.38 - $90.39
2% of jobs
$13
$45
$90
How much do delivery rider jobs pay per hour?
What is the difference between Delivery Rider vs Delivery Driver?
| Aspect | Delivery Rider | Delivery Driver |
|---|---|---|
| Required Credentials | Valid motorcycle/scooter license, basic navigation skills | Valid driver's license, vehicle registration |
| Work Environment | Motorcycles or scooters, often in urban areas | Cars or vans, can include longer distances |
| Employer & Industry Usage | Food delivery, courier services, e-commerce | Parcel delivery, courier companies, food delivery |
| Common Search & Comparison | Yes | Yes |
Delivery Riders primarily operate motorcycles or scooters, focusing on quick urban deliveries, while Delivery Drivers use cars or vans for broader or longer-distance deliveries. Both roles are essential in the logistics and food delivery industries, but they differ in vehicle type, credentials, and work environment.
How do Delivery Riders typically manage time and route planning to ensure prompt deliveries?
What are delivery riders?
What are the key skills and qualifications needed to thrive as a Delivery Rider, and why are they important?

$29/hr
Other
Posted 2 days ago
Job description
We are helping an on-demand, autonomous ride-hailing company hire Customer Support - Rider Operations to ensure the success of all customer interactions with its robo-taxi service. You will be the human partner to the robot AI, providing an amazing support experience to customers. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides. We are seeking an experienced individual who will excel in a fast-paced, dynamic environment to help evolve the foundation for future rider operations. As Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to drive development of new operational processes and tools for scale. You will have a voice in creating new products and services that allow you and your fellow agents to understand what is happening in and around the company's vehicles.
Rate: $29 per hour plus benefits Available Shifts:
- 7:00 am-3:30 pm
- Wed-Sun
- Thu-Mon
- Fri-Tue
- Sat-Wed
- 3:00 pm-11:30 pm
- Wed-Sun
- Thu-Mon
- Fri-Tue
- Sat-Wed
As Customer Support - Rider Operations, you will:
- Provide live rider support before, during and after missions through a variety of support channels.
- Collaborate with cross-functional teams to provide live assistance to Riders and escalate issues to be further investigated.
- Become a knowledge expert on tools related to RiderOps and utilize these tools to resolve customer interactions.
- Assist with testing and data collection.
- Work closely with Fleet Operations, Product, Software, and User Experience to improve operational processes and tools based on observed customer needs.
- Uphold a safety-centric, inclusive, and open-communication culture.