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Delivery Dispatcher Jobs (NOW HIRING)

O'Reilly Auto Parts

City Delivery Dispatcher

Toledo, OH · On-site

$11 - $17/hr

Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route. Continually monitor hub system and routes for ways to increase efficiency ...

O'Reilly Auto Parts

City Delivery Dispatcher

Saugus, MA · On-site

$15 - $20/hr

Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route. Continually monitor hub system and routes for ways to increase efficiency ...

O'Reilly Auto Parts

City Delivery Dispatcher

CT

Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route. Continually monitor hub system and routes for ways to increase efficiency ...

O'Reilly Auto Parts

City Delivery Dispatcher

Denver, CO · On-site

$15.16 - $22/hr

Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route. Continually monitor hub system and routes for ways to increase efficiency ...

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How much do delivery dispatcher jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for delivery dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Delivery Dispatcher vs Delivery Driver?

AspectDelivery DispatcherDelivery Driver
Primary RoleCoordinates and assigns delivery routes, manages schedules, and communicates with drivers and customers.Physically delivers goods to customers following assigned routes.
Required CredentialsOften requires a high school diploma, valid driver’s license, and communication skills.Requires a valid driver’s license, clean driving record, and sometimes a commercial driver’s license (CDL).
Work EnvironmentOffice or dispatch center, using computers and communication devices.On the road, driving delivery vehicles.
Employer & Industry UsageLogistics, courier, food delivery companies.Courier services, food delivery, retail, and e-commerce companies.

In summary, a Delivery Dispatcher manages delivery operations and routes from an office setting, while a Delivery Driver physically delivers goods to customers. Both roles are essential in the logistics chain but focus on different aspects of the delivery process.

What is a delivery dispatcher?

A delivery dispatcher is a person responsible for coordinating and scheduling deliveries for a transportation or logistics company. They assign routes to drivers, track deliveries in real-time, and communicate with drivers and customers to ensure timely delivery. Strong organizational skills and familiarity with dispatch software are often required for this role.

What does a Delivery Dispatcher do?

A Delivery Dispatcher is responsible for coordinating and managing the schedules of delivery drivers to ensure that goods are delivered to customers on time and in the most efficient manner possible. They communicate with drivers, track deliveries, resolve issues that may arise during transit, and update customers on the status of their deliveries. Dispatchers use specialized software to optimize routes and monitor the progress of each delivery, ensuring both customer satisfaction and cost-effective operations.

What are the key skills and qualifications needed to thrive as a Delivery Dispatcher, and why are they important?

To thrive as a Delivery Dispatcher, strong organizational skills, attention to detail, and experience with logistics or transportation are essential, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools is typically required. Excellent problem-solving, multitasking, and customer service skills help a dispatcher excel in coordinating deliveries and handling unexpected issues. These competencies ensure efficient route planning, timely deliveries, and effective communication between drivers, customers, and management.

Which dispatcher pays the most?

Pay for delivery dispatchers varies based on experience, location, and the company. Generally, experienced dispatchers working for large logistics or transportation companies tend to earn higher salaries, often supplemented by bonuses or commissions. Factors such as certification, technical skills, and working hours can also influence pay rates.

How does a Delivery Dispatcher typically coordinate with drivers and warehouse teams to ensure timely deliveries?

A Delivery Dispatcher plays a key role in facilitating communication between drivers, warehouse staff, and sometimes customers. They use routing software and real-time updates to assign delivery routes, adjust schedules based on traffic or delays, and relay important information. Dispatchers often handle problem-solving on the fly, such as rerouting drivers due to unforeseen obstacles or handling last-minute order changes. This role requires strong organizational skills and the ability to multitask in a fast-paced environment, as effective coordination is crucial to meeting delivery deadlines and maintaining customer satisfaction.

Do I need a CDL to be a dispatcher?

A delivery dispatcher typically does not need a Commercial Driver's License (CDL) since their role involves coordinating routes and schedules rather than driving. However, knowledge of trucking regulations and industry standards can be beneficial, and some employers may prefer or require CDL certification for certain positions or in specific regions.

How to become a delivery dispatcher?

To become a delivery dispatcher, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and experience with GPS or routing software. Some employers may prefer prior experience in logistics or delivery services and may require a valid driver's license, especially if the role involves coordinating drivers or deliveries. Certification is not usually mandatory but can enhance job prospects.
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What states have the most Delivery Dispatcher jobs? States with the most job openings for Delivery Dispatcher jobs include:
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Delivery Dispatcher jobs near you
City Delivery Dispatcher

City Delivery Dispatcher

O'Reilly Auto Parts

Middlebury, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,836 frontline employees who took The Breakroom Quiz

534th of 715 rated retailers

Job description

To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Serve as contact person for city delivery service.

Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.

Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.

Maintain organized, clean city delivery area divided into areas/bins for each spoke store.

Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.

Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses.Communicate recommendations to store manager.

Make sure all team members assigned to hub are clocking in and out according to company policy.

Research any parts not delivered as scheduled and make any necessary billing adjustments.

Work with store manager to ensure route is covered in the absence of regular city delivery specialist.

Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.

Provide input to store manager with regard to delivery specialists' performance in preparation for performance evaluations.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Ability to quickly match alphanumeric sequences

Good interpersonal communication skills

Desired:

Familiar with automotive parts

Ability to drive a manual transmission vehicle

Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer.The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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