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Delivery Dispatcher Jobs (NOW HIRING)

DESCRIPTION The Chick-fil-A Delivery Dispatcher leads the daily operational process of our Chick-fil-A Research Row Delivery team. This position assigns deliveries for the delivery drivers to ensure ...

Home Delivery Dispatcher

Las Vegas, NV · On-site

$18.25 - $18.50/hr

Cannabis Home Delivery Dispatcher The Cannabis Home Delivery Dispatcher coordinates and monitors all home delivery operations to ensure timely, compliant, and efficient service for medical cannabis ...

Delivery Dispatcher

Concord, NH · On-site

$23 - $28.75/hr

Deliver status updates and pertinent information asrequiredto Operations Managers and various ... Post-secondary degree or equivalent experience is an asset * 3-5 years' experience in dispatch or a ...

Posted today

The Cannabis Home Delivery Dispatcher coordinates and monitors all home delivery operations to ensure timely, compliant, and efficient service for medical cannabis patients. This role serves as the ...

Home Delivery Dispatcher

Las Vegas, NV · On-site

$18.25 - $18.50/hr

The Cannabis Home Delivery Dispatcher coordinates and monitors all home delivery operations to ensure timely, compliant, and efficient service for medical cannabis patients. This role serves as the ...

The Cannabis Home Delivery Dispatcher coordinates and monitors all home delivery operations to ensure timely, compliant, and efficient service for medical cannabis patients. This role serves as the ...

Overview Delivery Dispatcher - Windows Department Position Overview Direct Lumber and Door is seeking a detail-oriented and organized Delivery Dispatcher to join our Windows Department. This role is ...

Delivery Dispatcher - Windows Department Position Overview Direct Lumber and Door is seeking a detail-oriented and organized Delivery Dispatcher to join our Windows Department. This role is ...

Overview Delivery Dispatcher - Windows Department Position Overview Direct Lumber and Door is seeking a detail-oriented and organized Delivery Dispatcher to join our Windows Department. This role is ...

City Delivery Dispatcher

Moorhead, MN · On-site

$11.41 - $20.30/hr

Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route. Continually monitor hub system and routes for ways to increase efficiency ...

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Delivery Dispatcher information

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$11

$22

$33

How much do delivery dispatcher jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for delivery dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does a delivery dispatcher do?

A Delivery Dispatcher is responsible for coordinating and managing the schedules of delivery drivers to ensure that goods are delivered to customers on time and in the most efficient manner possible. They communicate with drivers, track deliveries, resolve issues that may arise during transit, and update customers on the status of their deliveries. Dispatchers use specialized software to optimize routes and monitor the progress of each delivery, ensuring both customer satisfaction and cost-effective operations.

What are the key skills and qualifications needed to thrive as a delivery dispatcher?

To thrive as a Delivery Dispatcher, strong organizational skills, attention to detail, and experience with logistics or transportation are essential, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools is typically required. Excellent problem-solving, multitasking, and customer service skills help a dispatcher excel in coordinating deliveries and handling unexpected issues. These competencies ensure efficient route planning, timely deliveries, and effective communication between drivers, customers, and management.

How does a delivery dispatcher typically coordinate with drivers and warehouse teams to ensure timely deliveries?

A Delivery Dispatcher plays a key role in facilitating communication between drivers, warehouse staff, and sometimes customers. They use routing software and real-time updates to assign delivery routes, adjust schedules based on traffic or delays, and relay important information. Dispatchers often handle problem-solving on the fly, such as rerouting drivers due to unforeseen obstacles or handling last-minute order changes. This role requires strong organizational skills and the ability to multitask in a fast-paced environment, as effective coordination is crucial to meeting delivery deadlines and maintaining customer satisfaction.

What is the difference between Delivery Dispatcher vs Delivery Driver?

AspectDelivery DispatcherDelivery Driver
Primary RoleCoordinates and assigns delivery routes, manages schedules, and communicates with drivers and customers.Physically delivers goods to customers following assigned routes.
Required CredentialsOften requires a high school diploma, valid driver’s license, and communication skills.Requires a valid driver’s license, clean driving record, and sometimes a commercial driver’s license (CDL).
Work EnvironmentOffice or dispatch center, using computers and communication devices.On the road, driving delivery vehicles.
Employer & Industry UsageLogistics, courier, food delivery companies.Courier services, food delivery, retail, and e-commerce companies.

In summary, a Delivery Dispatcher manages delivery operations and routes from an office setting, while a Delivery Driver physically delivers goods to customers. Both roles are essential in the logistics chain but focus on different aspects of the delivery process.

How do you become a delivery dispatcher?

To become a delivery dispatcher, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience in logistics, transportation, or customer service is often preferred, and familiarity with dispatch software or GPS tools can be beneficial. Some employers may require a valid driver's license and the ability to work flexible hours.
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Infographic showing various Delivery Dispatcher job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $45,823 per year, or $22 per hour.

Delivery Dispatcher

Rockville, MD • On-site

Chick-Fil-A
Restaurants • 5 - 10K employees

$20/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,716 frontline employees who took The Breakroom Quiz

17th of 108 rated fast food restaurants


Job description

DESCRIPTION
The Chick-fil-A Delivery Dispatcher leads the daily operational process of our Chick-fil-A Research Row Delivery team. This position assigns deliveries for the delivery drivers to ensure a remarkable and personalized experience for each guest. This position works closely with leadership to ensure excellence in this area of business. At Chick-fil-A, a Delivery Dispatcher must be a friendly, enthusiastic individual with a passion for excellence and service who enjoys taking care of the guests needs. Chick-fil-A is a great opportunity for people of all backgrounds, and no experience is necessary.
Duties and Responsibilities:
On-boarding
• Conduct a delivery driver on-boarding and training for all new hires.
Operations
  • Oversee the speed, customer service, and accuracy of the Delivery Team.

• Continuously reinvent processes and procedures with the aim of increasing efficiency, reducing waste, controlling food and paper costs, and improving the guest experience.
• Dispatch orders throughout the day to ensure deliveries are on-time - this is the main responsibility of this role each day.
• Oversee the maintenance of the fleet.
• Strategically route drivers and manage orders accurately and efficiently.
Customer Recovery
• Oversee and lead the recovery of customers when issues or problems arise with order accuracy, late orders, and other issues that create a bad customer experience.
Benefits:
• Competitive Pay
• Closed Sundays
• Free Meals while working
• Flexible Hours
• Sundays off
Qualifications & Experience:
• Technically minded with the ability to fix technical issues.
• Willing and able to work in a physically demanding role (work on foot for several hours).
• Demonstrated past leadership experience.
• Ability to coach, motivate and lead other team members.
• Ability to multi-task in a fast-paced environment
Operation hours are from 10:30am 10:00pm, Monday - Saturday
Must be 18 years of age or older, have a driving background check completed, have a good driving record, have a reliable vehicle that is always kept clean inside and out, complete be able to work on the weekends, and be authorized to work in the U.S.
Job Type: Full-time
Pay: $16.00
Benefits:
• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
Schedule:
• Day shift
• Monday to Friday
• Weekend availability
REQUIREMENTS

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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