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Delivery Coordinator Jobs in Decatur, IL (NOW HIRING)

Athletico

Front Office Coordinator - Decatur, IL

Decatur, IL · On-site

$16 - $20.75/hr

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance ... Deliver an exceptional front-office experience by greeting patients warmly, resolving issues ...

Collabera

Program Coordinator

Decatur, IL · On-site

A seasoned project management professional committed to delivering programs on-time and within budget by improving the effectiveness of project teams through the application of professionally ...

Alignprod

MANUFACTURING POST DELIVERY ENGINEER

Decatur, IL · On-site

$75 - $85/hr

MANUFACTURING POST DELIVERY ENGINEER FULL TIME Decatur, IL, US 3 days ago Requisition ID: 1040 ... This role reports to the Plant Manager for day‑to‑day plant and aftermarket coordination, with ...

Memorial Health

Director, Laboratory

Decatur, IL

$51.87 - $82.99/hr

Coordinates the delivery of effective clinical laboratory services through the appropriate clinical supervisors and with the consultation of the Medical Director. * Embodies the Memorial Health ...

Memorial Health

Director, Laboratory

Decatur, IL · On-site

$51.87 - $82.99/hr

Coordinates the delivery of effective clinical laboratory services through the appropriate clinical supervisors and with the consultation of the Medical Director. * Embodies the Memorial Health ...

Memorial Health

Director, Laboratory

Decatur, IL · On-site

$51.87 - $82.99/hr

Coordinates the delivery of effective clinical laboratory services through the appropriate clinical supervisors and with the consultation of the Medical Director. * Embodies the Memorial Health ...

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Delivery Coordinator information

See Decatur, IL salary details

$13

$21

$34

How much do delivery coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for delivery coordinator in Decatur, IL is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.32 per hour, depending on experience, location, and employer.

What is a delivery coordinator?

Delivery Coordinators are professionals who manage and oversee the process of delivering goods or services from a company to its customers. They are responsible for coordinating schedules, tracking shipments, communicating with drivers or delivery teams, and ensuring that deliveries arrive on time and in good condition. Delivery Coordinators often act as a liaison between different departments, customers, and logistics partners to resolve issues and improve the delivery process. Their role is crucial for maintaining customer satisfaction and efficient supply chain operations.

What does a delivery coordinator do?

A delivery coordinator provides customer service and training to clients who have purchased products from a company. As a delivery coordinator, your job duties are to check orders for accuracy, process them, and ensure the timely delivery of products. You’re the main point of contact for a company’s customer base, and you may also help familiarize customers with the products. For example, if you work in the automotive industry, you might provide salespeople with information about the various features of a car or truck. Qualifications for this career include experience in logistics and order fulfillment. Strong verbal communication, organization, and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive as a delivery coordinator, and why are they important?

To excel as a Delivery Coordinator, you typically need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a relevant degree or on-the-job training. Familiarity with inventory management systems, transportation management software, and Microsoft Office is common, while certifications in logistics or project management can be advantageous. Excellent communication, problem-solving abilities, and the capacity to multitask under pressure help set top candidates apart. These competencies ensure smooth delivery operations, timely fulfillment, and high customer satisfaction in a dynamic environment.

How does a delivery coordinator typically interact with other departments to ensure timely order fulfillment?

Delivery Coordinators play a key role in bridging communication between sales, warehouse, and logistics teams. They regularly collaborate with sales to confirm order details, coordinate with warehouse staff to track inventory and packing status, and work closely with logistics partners to schedule and monitor deliveries. This cross-functional teamwork is essential for addressing any issues promptly and ensuring that customer orders are fulfilled accurately and on schedule. Strong interpersonal and organizational skills help Delivery Coordinators manage these interactions efficiently.
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Infographic showing various Delivery Coordinator job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,970 per year, or $21.1 per hour.

Front Office Coordinator - Decatur, IL

Athletico Physical Therapy

Decatur, IL • On-site

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Athletico Physical Therapy rating

6.7

Company rating: 6.7 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

530th of 891 rated healthcare providers

Job description

Position Overview
About Us:
At Athletico, we believe in the power of support - because a little help can lead to extraordinary achievements. Physical therapy isn't just about recovery; it's about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.
Our mission is simple yet powerful: Extraordinary people improving lives.
Position Summary:
The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).
Benefits offered with this full-time position:
  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Long-Term Disability Buy-Up Option
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • KinderCare Discount
  • Legal & Credit Monitoring
  • 15 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation opportunities on top of base pay
  • Bereavement Time Off & Resources
  • Commuter: Pre-Tax Transit & Parking
  • Retirement 401(k) (for 21+) w/ Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities:The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.
  • Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
  • Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
  • Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
  • Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
  • Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
  • Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
  • Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
  • Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
  • Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
  • Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
  • Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
  • Organizes activities (e.g., patient's goal celebrations, holiday celebrations) in coordination with the clinical team.
  • Provide Rehab Aide cross training on front office duties.

Qualifications:
  • Education:
    • High School Diploma or GED
  • Knowledge and Technical Skills:
    • Excellent customer service skills
    • Proficient with the use of MS Office, Outlook and Excel
    • Knowledge of healthcare insurance benefits and coverage preferred
    • Experience with requesting and managing customer payments preferred
  • Work Experience
    • 1-2 years of customer service required
    • 1-2 years of healthcare administration preferred

Knowledge and Technical Skills:
  • Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
  • Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
  • Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
  • Working knowledge of HIPAA compliance and patient privacy standards
  • Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
  • Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
  • Strong organizational and time management skills with attention to detail and accuracy in data entry
  • Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:
  • Ability to read, write and speak English proficiently

Physical Demands:
  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:
  • Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
Minimum Salary/Wage
USD$ 16.60 Hr.
Maximum Salary/Wage
USD$ 23.50 Hr.

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