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Delinquency Jobs in Texas (NOW HIRING)

LDG Development

Multifamily Delinquency Manager

Dallas, TX · On-site

$70K - $75K/yr

Delinquency Manager REPORTS TO : Senior Delinquency Manager COMPENSATION : Salary plus Benefits and Bonus eligibility LOCATION : Hybrid POSITION SUMMARY The Delinquency Manager is the operational ...

Associa

Delinquency Specialist I

Richardson, TX · On-site

$16.75 - $22.50/hr

The Delinquency Specialist I position is responsible for processing delinquencies for homeowners associations. This is an accounting support position in a fast paced centralized accounting services ...

Crox Consulting Inc

Legal Assistant

Houston, TX · On-site

$15 - $16/hr

Job Overview The primary purpose of the Legal Assistant position is to support the efficient collections of delinquent tax accounts within the Special Collections department. This position exists to ...

Credit Union of Texas

Collections Officer

Allen, TX · On-site

The objective is to reduce delinquency and charge-offs on loans, leases, and credit cards while delivering exceptional, regulation-compliant member service on every contact. The role uses CUTX ...

Credit Union Texas

Collections Officer

Allen, TX · On-site

The objective is to reduce delinquency and charge-offs on loans, leases, and credit cards while delivering exceptional, regulation-compliant member service on every contact. The role uses CUTX ...

Credit Union of Texas

Collections Officer

Allen, TX

The objective is to reduce delinquency and charge-offs on loans, leases, and credit cards while delivering exceptional, regulation-compliant member service on every contact. The role uses CUTX ...

FIRST SERVICE CREDIT UNION

Collector

Houston, TX · On-site

$16.25 - $21.75/hr

Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. * Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when ...

FIRST SERVICE CREDIT UNION

Collector

Houston, TX

$16.25 - $21.75/hr

Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. * Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when ...

FIRST SERVICE CREDIT UNION

Collector

Houston, TX · On-site

$16.25 - $21.75/hr

Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. * Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when ...

BSI Financial

AVP of Customer Care & Collections

Irving, TX · On-site

$16.25 - $21.50/hr

Collections & Delinquency Management * Direct collections strategies for early-stage and late-stage delinquency portfolios. * Develop and implement collection treatments, contact strategies ...

GECU

Collector I (Hybrid)

El Paso, TX · On-site

$15.50 - $20.75/hr

TYPICAL DUTIES Analyzes delinquent loans to determine best approach to collect payment and bring loan current. Responsible for working assigned queue in a timely manner. Contacts members, identifies ...

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Delinquency information

What are some common challenges faced by professionals working in delinquency management roles, and how can they be addressed?

Professionals in delinquency management often face challenges such as handling high volumes of overdue accounts, maintaining positive customer relationships while enforcing payment terms, and staying updated with regulatory compliance. To address these challenges, it's important to develop strong communication and negotiation skills, use advanced account management software, and participate in ongoing training about industry regulations. Effective teamwork and regular collaboration with legal, customer service, and finance departments also help in creating strategies to reduce delinquency rates and improve overall collection efficiency.

What is the difference between Delinquency vs Loan Officer?

AspectDelinquencyLoan Officer
Required credentialsKnowledge of credit policies, basic financial understandingLoan origination licenses, financial certifications
Work environmentCollections departments, financial institutionsBank branches, mortgage companies
Employer and industry usageFinancial institutions, credit agenciesBanks, credit unions, mortgage lenders

Delinquency involves managing overdue payments and collections, while a Loan Officer focuses on evaluating and approving loan applications. Both roles require financial knowledge, but Loan Officers typically hold specific licenses and work in loan origination, whereas Delinquency roles focus on debt recovery within financial institutions.

What are the key skills and qualifications needed to thrive as a delinquency officer?

To excel as a Delinquency Officer, you need a solid understanding of criminal justice, case management, and youth counseling, usually backed by a degree in criminal justice, psychology, or social work. Familiarity with case tracking software, risk assessment tools, and juvenile justice systems is commonly required. Strong interpersonal skills, resilience, and conflict resolution abilities help build trust and effectively guide at-risk youth. These skills are crucial for supporting rehabilitation, ensuring public safety, and facilitating positive outcomes in challenging environments.

What does a delinquency officer do?

Delinquency officers, often called collections officers or delinquency specialists, are professionals who manage overdue accounts for financial institutions, lenders, or companies. Their main responsibility is to contact customers with outstanding debts, negotiate payment plans, and ensure timely repayment. They may also investigate reasons for non-payment, update account records, and sometimes initiate legal proceedings if debts remain unpaid. Delinquency officers play a crucial role in minimizing financial losses for their organizations while maintaining positive customer relationships.
What are popular job titles related to Delinquency jobs in Texas? For Delinquency jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Delinquency jobs in Texas look for? The top searched job categories for Delinquency jobs in Texas are:
Delinquency jobs near you
Infographic showing various Delinquency job openings in Texas as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Multifamily Delinquency Manager

LDG Development

Dallas, TX • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description




POSITION: Delinquency Manager
REPORTS TO: Senior Delinquency Manager
COMPENSATION: Salary plus Benefits and Bonus eligibility

LOCATION: Hybrid


POSITION SUMMARY

The Delinquency Manager is the operational core of Solidago’s resident ledger health. This role is responsible for scrubbing resident ledgers across an assigned community portfolio, coaching Assistant Community Managers on delinquency best practices, and executing the full delinquency lifecycle — from early intervention through eviction coordination and collections handoff.

The Delinquency Manager operates at the intersection of site-level execution and centralized standards. They are not a call center function — EliseAI/Sophi handles routine outreach. The Delinquency Manager handles the exceptions, the edge cases, the compliance-sensitive situations, and the coaching that turns site staff into capable delinquency partners. Critically, this role is also building the standardized practices that will anchor Solidago’s centralized delinquency model as it matures.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES


  • Delinquency & Collections Management
    Oversee resident ledger performance across assigned communities, maintaining delinquency below 5%. Conduct regular ledger audits, manage repayment plans, and resolve discrepancies while ensuring accurate financial records.
  • Eviction Administration
    Coordinate the full eviction process in compliance with state laws and housing regulations, maintaining accurate documentation and working closely with legal partners. Ensure all assistance options are explored prior to filing.
  • Workflow & Systems Oversight
    Manage EliseAI/Sophi task queues, addressing escalations and complex resident issues. Support system optimization through knowledge updates and guide teams on effective use of automation tools.
  • Team Coaching & Development
    Provide training and ongoing support to Assistant Community Managers (ACMs), ensuring compliance, accuracy, and strong delinquency management practices while identifying high-potential team members.
  • Move-Out & Collections Coordination
    Oversee final account statements, resolve disputes, and ensure timely transfer of balances to collections agencies in alignment with service standards.
  • Compliance & Policy Adherence
    Ensure all activities align with Fair Housing laws, state regulations, and internal policies, staying informed on legal updates and maintaining audit-ready documentation.
  • Process Improvement & Centralization
    Document workflows, identify operational gaps, and support the transition to a centralized delinquency model through standardization and scalable best practices.



REQUIRED QUALIFICATIONS

  • Bachelor's degree; Business, Accounting, Finance, or related field preferred.
  • Minimum 10+ years of experience in affordable housing, with direct PBV and RAD program experience.
  • Strong understanding of contract rents, rent adjustments, and OCAF calculations.
  • Experience working directly with Housing Authorities.
  • Thorough knowledge of LIHTC, HUD regulations and PHA administrative plans, in addition to low-income housing tax credit, tax-exempt bond, and other affordable housing programs.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to train and support multi-site property teams.
  • Excellent written and verbal communication skills.
  • Proficiency in tracking systems, reporting tools, and property management software.
  • Ability to provide technical assistance on complex compliance issues in a simple and accurate manner to ensure compliant and quality applications.
  • Strong working knowledge of Microsoft Word, Excel, and Google Suite.


PREFERRED QUALIFICATIONS

  • 5+ years in collections, delinquency management, or property management operations.
  • Experience in affordable housing, LIHTC, or HUD-regulated communities strongly preferred.
  • Working knowledge of eviction processes and landlord-tenant law; Texas and/or Kentucky experience preferred.
  • Familiarity with property management systems (Entrata, RealPage, Yardi, or equivalent).
  • Comfort working alongside AI-assisted platforms and automated communication workflows.
  • Strong coaching and communication skills — ability to develop site staff without direct authority.
  • Highly organized, self-directed, and able to manage high-volume portfolios under firm deadlines.

BENEFITS  

  • Medical, Dental, and Vision Insurance  
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)  
  • Paid Time Off (PTO)  
  • Paid Holidays  
  • Dental  
  • 401k Retirement Plan  
  • Employee Assistance Program (EAP)  
  • Competitive bonus structure  
  • Tuition Reimbursement 
  • Paid Group Life Insurance 
  • Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement
  • Parental Leave etc.  

  

WORK CONDITIONS  

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property , including amenities , and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.   

  

  

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

  

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand, walk, reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and work inside and outside in all weather conditions, including rain, snow, heat, hail, wind, and sleet.  

  

The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   

Routine local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of the daily responsibilities of this position.  

  

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions and perform related duties, as assigned by their Team Leader.  

  


Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs.