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Definity Jobs in Toronto, ON (NOW HIRING)

Definity Financial

AI Engineering Lead

Toronto, ON · Hybrid

CA$108K - CA$158K/yr

At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. What's in it for you? * Hybrid work schedule for most roles * Company share ownership ...

Definity Financial

Sr Partner, Sourcing

Toronto, ON

... Definity such as Claims, Technology Solutions as well as Indirect Spend (Corp. Services, HR, Finance, etc.). As a Senior Sourcing Partner, you will be responsible for developing and executing ...

Definity Financial

Digital Senior Developer

Toronto, ON

CA$92K - CA$142K/yr

At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. What's in it for you? * Hybrid work schedule for most roles * Company share ownership ...

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Definity information

What is a Definity?

A job at Definity typically refers to working for Definity Financial Corporation, a Canadian insurance company specializing in property and casualty insurance. Employees at Definity may work in roles such as underwriting, claims, customer service, actuarial science, IT, or corporate functions. The company is known for its innovative approach to insurance and offers opportunities for career growth in a dynamic work environment. Definity values inclusivity, professional development, and provides comprehensive benefits to its employees.

What are the key skills and qualifications needed to thrive as a Definity claims adjuster?

To thrive as a Definity Claims Adjuster, you need strong analytical skills, attention to detail, and a background in insurance or related education. Familiarity with claims management systems, estimating software, and relevant certifications such as CIP (Chartered Insurance Professional) are typically required. Excellent communication, negotiation, and customer service skills help you manage claims efficiently and build trust with clients. These skills ensure accurate, fair claims resolutions and maintain customer satisfaction in a competitive insurance industry.

What are some typical challenges faced by employees working at Definity, and how does the company support professional development?

Employees at Definity, a leading Canadian property and casualty insurance company, often encounter challenges related to adapting to evolving technologies and regulatory requirements in the insurance sector. The company supports its staff by offering comprehensive training programs, mentorship opportunities, and access to industry certifications. Definity also encourages internal mobility, enabling employees to explore diverse roles and advance their careers within the organization. Collaborative team structures and open communication channels further help team members navigate complex projects and industry changes.

What is the difference between Definity vs Customer Service Representative?

AspectDefinityCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, insurance companies, or financial institutionsRetail stores, call centers, or office settings
Industry UsageInsurance, finance, and related sectorsRetail, telecommunications, and service industries
Common Search/ComparisonDefinity vs Customer Service Representative

Definity roles typically involve specialized knowledge in insurance or finance, requiring specific certifications and working in professional environments. Customer Service Representatives focus on assisting customers across various industries, often with less specialized credentials. While both roles involve communication skills, Definity positions are more industry-specific, whereas Customer Service Representatives have broader customer-facing responsibilities.

What are popular job titles related to Definity jobs in Toronto, ON?

For Definity jobs in Toronto, ON, the most frequently searched job titles are:

What cities near Toronto, ON are hiring for Definity jobs?

Cities near Toronto, ON with the most Definity job openings:

Definity jobs near you
Infographic showing various Definity job openings in Toronto, ON as of August 2026, with employment types broken down into 9% As Needed, 53% Full Time, 33% Part Time, and 5% Contract. Highlights an 100% In-person job distribution.

Sr Manager, Business Development- 12 month contract

Definity Financial

Toronto, ON • Hybrid

CA$106K - CA$156K/yr

Full-time

Posted 7 days ago

Job description

The Opportunity

The Senior Manager, Corporate Accounts will lead the consolidated corporate partnerships function across both Sonnet and Petline brands. This strategic role is responsible for overseeing all existing and future distribution partnerships, driving impactful growth, operational efficiency, and long-term partner value. The successful candidate will be a cross-functional leader, accountable for strategic recommendations, financial performance, and partner retention across a diverse portfolio.

What to Expect

Strategic Leadership & Oversight

  • Lead and manage the corporate accounts team across both direct-to-consumer brands in our Direct Channel - Sonnet & Petline.
  • Active Strategic management of a combined 40+ corporate partnerships.

Partnership Growth & Distribution Strategy

  • Launch new distribution partnerships with consistency and measurable impact.
  • Collaborate closely with Marketing, Operations, and other internal teams to enable successful partner onboarding and activation.

Partner Value Optimization & Retention

  • Maximize the value extracted from each partnership through strategic engagement and performance tracking.
  • Develop and execute retention strategies for high-potential partners.
  • Make recommendations on partner growth, transformation, or exit strategies.

Financial Accountability

  • Own and interpret the P&L for each partnership.
  • Ensure financial performance aligns with original business cases and investment expectations.
  • Monitor ROI and provide insights to senior leadership on partnership profitability.

Internal Enablement & Collaboration

  • Identify internal enablers and blockers to partner success.
  • Recommend operational or structural changes to support long-term growth.
  • Foster a culture of collaboration across departments to support partnership success.

What You Bring

  • 10+ years of experience in strategic partnership management, business development, or corporate account leadership.
  • Proven track record of managing complex partnerships and driving measurable outcomes.
  • Strong financial acumen with experience interpreting P&L statements.
  • Exceptional communication and stakeholder management skills.
  • Experience working cross-functionally with marketing, operations, and executive leadership.
  • Insurance or financial services experience is an asset.

Salary Range: $106,500 - $156,500

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

We also take potential into consideration. If you don't have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter. 

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity's commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Metis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references). 


#LI-Hybrid

Definity is the parent company to some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada's leading and most innovative property and casualty insurers. We can't do that without our people, so we embrace and encourage a culture that's collaborative, ambitious, rewarding, and empowering. 

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It's better here. 

Apply