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Defect Manager Jobs in Phoenix, AZ (NOW HIRING)

Ryde Technologies, LLC

Q/A Analyst

Phoenix, AZ · Remote

Execute manual and automated test scripts and document results Defect Management and Issue Resolution * Identify, document, and track defects using established tools and processes * Collaborate with ...

Avondale Toyota

Sales & Finance Manager

Avondale, AZ · On-site

$43K/yr

The Sales Manager efficiently accomplishes maximum production, while building a loyal clientele ... Ensure vehicles are defect-free prior to active delivery and the customer understands all features ...

Avondale Toyota

Sales & Finance Manager

Avondale, AZ · On-site

$43K - $360K/yr

The Sales Manager efficiently accomplishes maximum production, while building a loyal clientele ... Ensure vehicles are defect-free prior to active delivery and the customer understands all features ...

Macpie LLC

Sales & Finance Manager

Avondale, AZ · On-site

$43K - $360K/yr

The Sales Manager efficiently accomplishes maximum production, while building a loyal clientele ... Ensure vehicles are defect-free prior to active delivery and the customer understands all features ...

Rehrig Pacific Company

User Support Manager

Buckeye, AZ · On-site

This role manages the frontline user experience team and ensures users can effectively adopt and ... Cross-Functional Partnership & Defect Escalation * Partner effectively with Application Services ...

Gummi World

Production Manager

Chandler, AZ · On-site

$95K - $110K/yr

The Production Manager is a cornerstone of that growth: the person responsible for turning raw ... Champion a zero-defect, zero-shortcut quality culture on the production floor -- lead by personal ...

Gummi World

Production Manager

Chandler, AZ · On-site

The Production Manager is a cornerstone of that growth: the person responsible for turning raw ... Champion a zero-defect, zero-shortcut quality culture on the production floor - lead by personal ...

Axon

Sr. Product Operations Manager

Scottsdale, AZ · On-site

$127K - $168K/yr

... defect tolerances, escalation paths, and corrective action playbooks * Analyze first-pass yield ... Manage sustaining engineering and post-launch optimization efforts that improve product reliability ...

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Defect Manager information

What are some common challenges a Defect Manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are Defect Managers?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a Defect Manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
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What job categories do people searching Defect Manager jobs in Phoenix, AZ look for? The top searched job categories for Defect Manager jobs in Phoenix, AZ are:
Defect Manager jobs near you
Q/A Analyst

Q/A Analyst

Ryde Technologies, LLC

Phoenix, AZ • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Quality Analyst (Manual & Automation)

Overview

We are seeking a detail-oriented Quality Analyst to support end-to-end testing efforts across software applications. This role is responsible for designing, executing, and managing comprehensive test plans to ensure solutions meet functional, performance, and reliability requirements.

The ideal candidate brings a strong understanding of QA methodologies, experience with both manual and automated testing, and the ability to work collaboratively within Agile teams to deliver high-quality software.

Key Responsibilities

Test Planning and Execution

  • Develop and execute end-to-end test plans to validate system functionality, performance, reliability, and compatibility
  • Participate in test analysis, design, build, and execution phases across multiple testing levels
  • Identify, define, and prioritize test requirements based on business and technical specifications
  • Map test cases back to business requirements to ensure full coverage
  • Design and develop test cases, scripts, and test data using appropriate testing techniques
  • Execute manual and automated test scripts and document results

Defect Management and Issue Resolution

  • Identify, document, and track defects using established tools and processes
  • Collaborate with development and project teams to troubleshoot and resolve issues
  • Retest fixes and validate resolutions to ensure quality standards are met

Test Environment and Data Management

  • Define test environment requirements and ensure appropriate test data is available
  • Support test environment setup and maintenance as needed

Collaboration and Communication

  • Work closely with cross-functional teams including developers, product owners, and stakeholders
  • Communicate testing progress, risks, and issues clearly to project leadership
  • Translate technical issues into understandable terms for non-technical stakeholders

Continuous Improvement

  • Contribute to improving QA processes, tools, and best practices
  • Support ongoing maintenance and enhancement of existing systems
  • Promote quality standards and best practices across the development lifecycle

Qualifications

Education and Experience

  • Bachelor’s degree in Computer Science or related field, or equivalent experience
  • 3+ years of experience in manual QA testing
  • 3+ years of experience in QA automation
  • Experience working in Agile environments (e.g., Scrum)
  • ISTQB or equivalent testing certification preferred

Technical Skills

  • Strong knowledge of QA methodologies, tools, and testing processes
  • Experience with SQL and data validation
  • API testing experience
  • Familiarity with testing N-tier applications
  • Experience with test management and defect tracking tools

Core Competencies

  • Strong analytical and problem-solving skills
  • Excellent attention to detail and accuracy
  • Ability to manage multiple priorities without compromising quality
  • Strong written and verbal communication skills
  • Ability to work independently with minimal supervision
  • Strong documentation and reporting skills
  • Ability to collaborate effectively across teams

Work Environment

  • Remote work environment
  • Standard business hours, with occasional extended hours or weekends based on project needs
  • Primarily desk-based work involving extended time on a computer

Benefits

  • 401(k) with employer match
  • Health, dental, and vision insurance
  • Health savings and flexible spending accounts
  • Life insurance
  • Paid time off
  • Employee assistance program
  • Professional development support
  • Referral program

Employment Type

  • Full-time, permanent

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