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Defect Manager Jobs in Phoenix, AZ (NOW HIRING)

Accenture

SAP Test Manager

Scottsdale, AZ · On-site

Lead defect management and triage, including severity, prioritization, ownership, aging, resolution, retesting, closure, and escalation. * Develop testing dashboards and reporting that provide clear ...

Inherent Technologies

CSV Lead Consultant

Chandler, AZ · Remote

... defect management process. Able to author Validation Plan and compile Validation Summary Report and generates RTM Reviews and ensures that the Operational Procedure for the application is ready Is ...

OmegaHires

QA Lead

Phoenix, AZ · On-site

Experience with defect management tools such as Jira or Azure DevOps.Knowledge of SQL for backend data validation.Strong leadership, analytical, and problem-solving skills.Excellent communication and ...

Ryde Technologies, LLC

Q/A Analyst

Phoenix, AZ · On-site

Execute manual and automated test scripts and document results Defect Management and Issue Resolution * Identify, document, and track defects using established tools and processes * Collaborate with ...

Ryde Technologies, LLC

Q/A Analyst

Phoenix, AZ · Remote

Execute manual and automated test scripts and document results Defect Management and Issue Resolution * Identify, document, and track defects using established tools and processes * Collaborate with ...

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Defect Manager information

What is a defect manager?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a defect manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.

What are some common challenges a defect manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are popular job titles related to Defect Manager jobs in Phoenix, AZ?

For Defect Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Defect Manager jobs in Phoenix, AZ look for?

The top searched job categories for Defect Manager jobs in Phoenix, AZ are:

Defect Manager jobs near you

Claims Manager, Construction Defect

Starr Insurance Companies

Scottsdale, AZ • On-site

Full-time

Re-posted 12 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for an experienced construction defect claim manager to join our team.

Preferred Location: Atlanta or Alpharetta

Alternate Locations: Houston, Chicago, Scottsdale, or Philadelphia

Responsibilities:

The Construction Defect Claims Manager will be responsible for handling construction defect claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis, determination of liability and defenses, investigation of alleged damages, and timely reserve evaluation.

The claim manager will be required to attend virtual and in person mediations and settlement conferences to negotiate cost-effective settlements, and potentially attend trials.

The claim manager will interact with respective profit center leaders, underwriters, actuaries, and reinsurers on trends, developments, and individual claims.

Requirements:

  • Bachelor's degree
  • At least 7 years of experience handing Construction Defect claims
  • Superior negotiation and litigation management skills
  • Strong communication (verbal and written) and interpersonal skills
  • Proficient in Microsoft Office suite
  • Must have a pro-active approach
  • Travel may be required and will vary depending on business needs and caseload
  • Insurance adjuster licenses must be obtained where needed. Candidates who are already broadly licensed are preferred.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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