Defect Manager Jobs in Pennsylvania (NOW HIRING)

Job Summary:
Johnson & Johnson MedTech is committed to healthcare innovation and is seeking a Sr. Manager, Testing & Cutover to lead the global testing strategy for complex SAP S/4HANA releases and non-SAP ERP implementations. This role involves establishing testing standards, leading cross-functional teams, and ensuring quality and compliance in a highly regulated environment.
Responsibilities:
• Define and lead the global testing strategy for complex SAP S/4HANA releases, non-SAP ERP implementations, and transformation initiatives, ensuring alignment to program objectives, milestones, and go-live readiness.
• Lead global, cross-functional teams across business, IT, quality, compliance, data, security, and deployment to drive integrated test planning, execution, issue resolution, and release readiness across ERP and DevOps workstreams
• Establish and govern enterprise-wide testing standards, methodologies, and controls, including scope management, entry and exit criteria, traceability, defect management, phase-gate approvals, and auditable evidence.
• Own end-to-end test planning and execution across integration, end-to-end, business simulation, system integration, user acceptance, regression, and non-functional testing.
• Integrate automated testing into CI/CD pipelines and oversee the implementation and maintenance of test automation frameworks.
• Ensure comprehensive test coverage across SAP S/4HANA, non-SAP ERP platforms, connected systems, interfaces, data migration, reporting, and cross-system business processes.
• Build and develop a high-performing global testing organization by defining the operating model, resource needs, and ways of working to support multiple releases.
• Drive test automation and quality engineering strategies to improve speed, coverage, repeatability, and control across business-critical processes.
• Leverage AI-enabled tools, automation, and analytics to improve test design, scripting, defect triage, root-cause analysis, risk identification, trend monitoring, and KPI-based decision-making.
• Partner with technology and functional teams to implement scalable testing tools, automation frameworks, and reporting solutions that enhance efficiency, traceability, and auditability.
• Establish testing KPIs, dashboards, and executive reporting to provide clear visibility into readiness, defect trends, risk exposure, coverage, automation effectiveness, and release status.
• Identify and manage testing risks, issues, dependencies, and change impacts, escalating critical decisions and remediation actions as needed.
• Ensure testing activities and deliverables comply with SDLC, validation, quality, and regulatory requirements, supported by complete documentation and auditable evidence.
• Partner with cutover, deployment, and business readiness leaders to ensure testing outcomes support operational readiness, transition planning, and successful go-live execution.
• Drive continuous improvement by standardizing best practices, incorporating lessons learned, and advancing automation, AI-enabled insights, and quality engineering across future releases.
Qualifications:
Required:
• Bachelor’s degree in Information Systems, Computer Science, Engineering, Supply Chain, Business, or a related field.
• 8-10 years of experience leading testing, validation, release, or deployment activities within large-scale ERP or enterprise transformation programs, including significant SAP environments.
• Demonstrated experience leading end-to-end testing for complex SAP S/4HANA releases, non-SAP ERP implementations, or major enhancements across multiple workstreams, regions, and integrated systems.
• Proven experience defining and governing global testing strategies, methodologies, controls, and entry/exit criteria across integration, end-to-end, business simulation, user acceptance, regression, and non-functional testing.
• Strong knowledge of SDLC, test lifecycle management, defect management, release governance, and stage-gate readiness practices in large, matrixed programs.
• Demonstrated leadership of global, cross-functional teams across business, IT, quality, compliance, security, data, and deployment functions.
• Experience managing testing across integrated business processes, interfaces, data migration, reporting, and connected applications.
• Hands-on experience implementing or scaling test management, defect tracking, workflow, and reporting processes using enterprise tools such as Jira and related testing platforms.
• Demonstrated experience driving test automation strategy and adoption, including automated scripting, regression coverage, and repeatable execution aligned to business-critical processes.
• Demonstrated ability to leverage AI-enabled tools, automation, and analytics to improve test design, scripting efficiency, defect analysis, risk identification, reporting, and decision-making.
• Strong analytical, problem-solving, and risk-management capabilities, with demonstrated success identifying, prioritizing, mitigating, and escalating issues and dependencies.
• Strong executive communication, facilitation, and stakeholder-management skills, with the ability to translate complex technical and program risks into clear business implications and decisions.
• Strong knowledge of DevOps Principles, CI/CD pipeline architecture, and test automation engineering.
• Hands on experience with test management tools such as Jira/Xray, HP, ALM, Azure test plans or Zephyr.
• Hands on experience with test automation frameworks such as Selenium, Cypress, Playwright, pytest, JUnit, or equivalent.
• Familiarity with regulatory and compliance testing requirements (SOX, GxP).
Preferred:
• Master’s degree (MBA, MS, or equivalent).
• Additional academic concentration or formal training in Quality, Computer System Validation, Regulatory Compliance, Supply Chain Operations, or Program/Project Management is strongly valued.
• Experience in medical device, life sciences, or other highly regulated environments, with exposure to validation, audit readiness, electronic records, and regulatory compliance expectations.
• Experience supporting global or multi-region SAP S/4HANA releases and non-SAP ERP deployments, including coordination across time zones, deployment waves, and regional business requirements.
• Prior people leadership experience, including building, coaching, and developing high-performing testing or release teams in a matrixed environment.
• Working knowledge of Computer System Validation (CSV), GxP, SOX, and audit-support requirements relevant to enterprise system deployments.
• Experience with testing accelerators, automation frameworks, AI-enabled testing or analytics capabilities, and quality engineering practices that improve regression efficiency, traceability, and release confidence.
• PMP, SAP, Agile, or software testing certifications such as ISTQB are a plus.
• AWS/Azure DevOps certifications are a plus.
• Familiarity with infrastructure-as-code (Terraform) and containerized environments (Docker, Kubernetes) in the context of testing.
Company:
At Johnson & Johnson MedTech, we are working to solve the world’s most pressing healthcare challenges through innovations at the intersection of biology and technology. Founded in 1886, the company is headquartered in New Brunswick, New Jersey, US, , with a team of 10001+ employees. The company is currently Late Stage.