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Decision One Dental Jobs (NOW HIRING)

Dental Dreams

Dentist

Chicago, IL · On-site

Dental Dreams is seeking a Full-Time General Dentist to join one of our Chicago-area clinics ... Every decision we make is centered around supporting our doctors and delivering exceptional patient ...

Dental Dreams

Dentist

Rockford, IL · On-site

... one. Dentist-Owned. Doctor-Led ... For over 20 years, Dental Dreams has been owned and operated by its founding dentist-not private ...

Dental Dreams

Dentist

Bourbonnais, IL · On-site

... one. Dentist-Owned. Doctor-Led ... For over 20 years, Dental Dreams has been owned and operated by its founding dentist-not private ...

Dental Dreams

Dentist

Chicago, IL · On-site

$250K - $350K/yr

Dental Dreams is seeking a Full-Time General Dentist to join one of our Chicago-area clinics ... Every decision we make is centered around supporting our doctors and delivering exceptional patient ...

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Decision One Dental information

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$31

How much do decision one dental jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for decision one dental in the United States is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is Decision One Dental?

Decision One Dental is a dental service organization (DSO) that partners with dental practices to provide non-clinical support services, allowing dentists to focus more on patient care. The company offers resources such as administrative support, marketing, human resources, and purchasing power to affiliated dental offices. By handling the business side of dentistry, Decision One Dental helps practices improve efficiency and growth while maintaining a patient-centered approach.

What does a typical day look like for a dental professional at Decision One Dental, and how does the team collaborate on patient care?

At Decision One Dental, dental professionals typically begin their day with a team huddle to review the day's schedule, discuss patient needs, and coordinate responsibilities. Throughout the day, dentists, hygienists, and support staff collaborate closely to ensure high-quality patient care and efficient workflow. The environment emphasizes open communication, ongoing training, and support from both clinical and administrative leaders, allowing team members to focus on delivering excellent service while learning from each other. This collaborative approach not only enhances patient outcomes but also fosters professional growth and camaraderie within the team.

What are the key skills and qualifications needed to thrive as a dental professional at Decision One Dental, and why are they important?

To thrive as a dental professional at Decision One Dental, you need a dental degree, relevant state licensure, and a solid understanding of dental procedures and patient care. Familiarity with dental practice management software, digital radiography, and infection control protocols is typically required. Excellent communication, patient empathy, and teamwork skills set standout professionals apart in this environment. These competencies ensure high-quality patient experiences, efficient practice operations, and positive team dynamics within the dental office.

What is the difference between Decision One Dental vs Dental Assistant?

AspectDecision One DentalDental Assistant
CertificationsDental assisting certification, CPRDental assisting certification, CPR
Work EnvironmentDental clinics, private practicesDental clinics, private practices
Job ResponsibilitiesAssisting dentists, patient care, sterilizationAssisting dentists, patient care, sterilization
Industry UsageCommonly employed in dental officesCommonly employed in dental offices

Decision One Dental typically employs dental assistants who perform patient care, sterilization, and support tasks within dental clinics. While both roles require similar certifications and work environments, Decision One Dental may have specific protocols or equipment. Understanding these differences helps clarify job expectations and career paths in the dental industry.

More about Decision One Dental jobs

What states have the most Decision One Dental jobs?

States with the most job openings for Decision One Dental jobs include:

What job categories do people searching Decision One Dental jobs look for?

The top searched job categories for Decision One Dental jobs are:

Decision One Dental jobs near you
Infographic showing various Decision One Dental job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,099 per year, or $23.1 per hour.

Customer Experience Specialist 1 - Dental Contact Center

Principle

Des Moines, IA • On-site

$24.23 - $32.31/hr

Other

Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Experience Specialist 1

As a Customer Experience Specialist 1 in our dental insurance contact center, you will be handling inquiries from our customers related to their dental insurance plans. These inquiries can range from providing an effective date on an account to helping a member better understand their dental benefits. You will be responsible for interacting with customers via inbound/outbound phone calls and ensuring a consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions. You will respond and anticipate the customer's needs while navigating several systems and web applications. You will understand the customer's previous interactions with Principal in order to provide a coordinated, 360 experience. You will build customer relationships by providing accurate information, presenting the process optimally, and solving the customer inquiries real-time. You will demonstrate the ability to recognize when an interaction needs to be escalated for resolution. You will identify innovation solutions to improve the customer experience and identify voice of the customer opportunities for the enterprise.

While we're open to remote opportunities, those candidates who reside within 30 miles of the Des Moines, IA and Charlotte, NC Principal offices, would be working in the office with the potential for a hybrid work arrangement in the future.

You will have 2+ years of customer service experience or equivalent proven through one or a combination of the following: work experience, training, military experience, and education. Experience working within call centers, customer service, and/or dental insurance experience is preferred. You will be able to learn and understand a broad range of insurance products and apply that knowledge by referencing appropriate tools and resources. You will have excellent typing skills. You will be able to quickly learn and navigate within numerous software and web applications. You will be proficient with desktop applications such as MS Office and Internet browsers. You will have strong analytical, interpersonal, problem solving, attention to detail, and decision-making skills. You will be required to pass dental terminology coursework during training.

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly) $18.17 - $32.31 / hour

Salary Details The following locations are examples of market-specific salary ranges across different geographies.

  • Wichita, KS: $18.17 - $24.23 / hour
  • Des Moines, IA: $19.18 - $25.58 / hour
  • Charlotte, NC: $20.19 - $26.92 / hour
  • Chicago/Minneapolis: $22.21 - $29.62 / hour
  • Los Angeles/New York City: $24.23 - $32.31 / hour

Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible Yes

Work Authorization/Sponsorship At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.) Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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